My car payment amount is normally $350.00. I talked to 2 different employees and told them that I did not have the full payment on the due date which is the 15th. So I made anarrangement to pay $320.00 on the 15th. I told them that I wanted to pay the rest of the $350.00 the next day, which should have been the $30.00 However, when I check my records they actually charged my account $320.00 one day and then charged $75.00 the next day. One employee said their name was Rita. The other employee said their name was Eli. When I complained to the supervisor she said that they do not have any employees with either of those names. So I wonder how is that possible? Also, when I asked the supervisor for the money back she said that i could request it but that I will probably never get it. So far I have NOT gotten the extra money back and my family has suffered because I am on a fixed income. Also, we have a tracking device in the vehicle that they made us get installed and when we are not able to pay the whole amount they always threaten that they are going to disable the car thru the tracking device so that it will not work and we will not be able to drive it.
Our account manager, David at Prestige Financial was very arrogant, rude, and could care less about our problems. they said our loan was no grace period but our contract said otherwise.He blew our phones up telling us when our payment was due and then if it wasn't paid by the due date they were threatening to repo the car one day late we have had this car for two years now and this month did us in. in order to get these people off our backs we filed a chapter13 (feels like a ton of bricks off our chests). i would advise you not to purchase a vehicle through this company unless you like threats and headaches.
We will walk first before we ever purchase a vehicle through these crooks!!!!
Prestige Financial Reviews
My car payment amount is normally $350.00. I talked to 2 different employees and told them that I did not have the full payment on the due date which is the 15th. So I made anarrangement to pay $320.00 on the 15th. I told them that I wanted to pay the rest of the $350.00 the next day, which should have been the $30.00 However, when I check my records they actually charged my account $320.00 one day and then charged $75.00 the next day. One employee said their name was Rita. The other employee said their name was Eli. When I complained to the supervisor she said that they do not have any employees with either of those names. So I wonder how is that possible? Also, when I asked the supervisor for the money back she said that i could request it but that I will probably never get it. So far I have NOT gotten the extra money back and my family has suffered because I am on a fixed income. Also, we have a tracking device in the vehicle that they made us get installed and when we are not able to pay the whole amount they always threaten that they are going to disable the car thru the tracking device so that it will not work and we will not be able to drive it.
Our account manager, David at Prestige Financial was very arrogant, rude, and could care less about our problems. they said our loan was no grace period but our contract said otherwise.He blew our phones up telling us when our payment was due and then if it wasn't paid by the due date they were threatening to repo the car one day late we have had this car for two years now and this month did us in. in order to get these people off our backs we filed a chapter13 (feels like a ton of bricks off our chests). i would advise you not to purchase a vehicle through this company unless you like threats and headaches.
We will walk first before we ever purchase a vehicle through these crooks!!!!