Literature via mail is different from phone offer. On phone was told to pay extra to come during ""high season"" which they said was Dec. To April. Mailed literature has certain days of ""off season"" you can come. Mailed literature states you can come in June. Customer service says that you can't come during June due to the Mexican Holidays. As it stands, we want to get a refund and forget about the whole high pressure scheme. Customer service says I agreed to non-refundable during the sale: they would not let me hold the phone to discuss this with my husband. Was told I couldn't hang up and check them out online. It was ""if you hang up, you will not receive this offer again"". we are left with no time to come without our child missing many days of school. Plus we are so angry, we wouldn't want to go now anyway, especially after reading others' complaints about rude service and lies about airline prices.
Premiere Cancun Vacations Reviews
Literature via mail is different from phone offer. On phone was told to pay extra to come during ""high season"" which they said was Dec. To April. Mailed literature has certain days of ""off season"" you can come. Mailed literature states you can come in June. Customer service says that you can't come during June due to the Mexican Holidays. As it stands, we want to get a refund and forget about the whole high pressure scheme. Customer service says I agreed to non-refundable during the sale: they would not let me hold the phone to discuss this with my husband. Was told I couldn't hang up and check them out online. It was ""if you hang up, you will not receive this offer again"". we are left with no time to come without our child missing many days of school. Plus we are so angry, we wouldn't want to go now anyway, especially after reading others' complaints about rude service and lies about airline prices.