I was on my way out of the Trumbull Westfield Mall when I passed this kiosk with a short, young man passing out samples of an eye serum. Wanting to be polite, but wanting even more to just go home, I reached out to take the serum and attempted to keep walking. The hand that I reached out to take the serum was grasped by young Igor and I was gently pulled closer to the kiosk.
He moved swiftly and without gaining my permission, began buffing one of my nails. He never stopped talking, never let me get much of a word in, and rarely stood with less than six inches of space between us. He proceeded to take a finger on my other hand and buff that as well. Then there was the demo of the salt scrub. As he sprayed my hands, I had to keep stepping back because the spray kept hitting my clothes. No matter how many times I checked and stepped back, he didn't stop spraying or adjust the angle of the water bottle. He also never shut up.
He was relentless about getting me to buy the Hand & Nail kit. Normally $59.95, on an "anniversary sale" for $39.95. R-e-l-e-n-t-l-e-s-s. I told him that I really didn't have the money (seriously, I don't). But I couldn't seem to get away. I was so deeply uncomfortable with how close he'd been the whole time that it just threw off my defenses and my guard. And I swear my ears and head were just ringing with the non-stop talking.
So I caved, and spent money I don't have, just to shut him up and get away.
That wasn't enough. He wanted to sell me salt scrub. I again protested, and again he was r-e-l-e-n-t-l-e-s-s. Because I was "such a good customer" he'd knock the scrub down to $19. Again, I was just exhausted and wanted to get away. So I caved, and spent money I don't have, just to shut him up and get away. $60 plus tax. (I seem to have gotten off easy compared to some of the other people who wrote reports here.)
I intended to go back and return what I bought. Fine print on the bottom of the receipt says "NO REFUNDS. EXCHANGES WITHIN 14 DAYS."
I just felt like I'd been mugged. Five days later, every time I think about it, I feel like I've been mugged. With reflection, I remembered a really good con artist/shyster who cornered me with a scam on the streets of Chicago in 2000. This Igor was just as good, one of those con artists who's so charming you don't realize he's creeping you out until you realize you're deep deep deep into "creeped out" territory.
A friend reminded me there'd been another Dead Sea products kiosk at the same mall several years ago, though neither of us remember it being called "Premier Dead Sea" and vaguely remember a more Jewish or Hebrew sounding name. The woman was equally relentless about selling me salt scrub and a hand&nail kit. I was so irritated by the experience that I'd avoided walking through that center hall (and stopped shopping in a store in that section of the mall) because I didn't want to encounter them again. When they moved their kiosk to another section, I narrowly avoided getting corraled by her. I didn't just avoid that section of the mall, I avoided the mall entirely for years.
Let me repeat that: I avoided the entire mall for years because of that kiosk. And, now, I'm going to think twice about going to this mall again because apparently this bunch of con artists is back.
I made a purchase of the body scrub and the facial peel. I used to scrub on my hands at the counter. I was told it was all natural. I thought my hands felt great. Since it was "all natural" I would be ok to use it. The next morning my hands were so dried out they hurt. I tried using their lotion samples and it got worse not better. I tried the scrub again and it got worse. I washed my hands and started using a lotion I was used to using and it took 3 days for my hands to feel better again. When I went back on Monday after work I was told by 2 employees that I would get a refund and they were so sorry it happened and they completely understood and that it was good that I didn't use it on my face like they told me to. They do not speak english as their first language, so after speaking to the second employee, they made a phone call and were speaking in another language I didn't understand.
I was given an email address and told to send all my information to them and they would get me my refund. I sent a nice email and got no response. I sent a threatening email and they responded saying to send my info of where and when I bought it and they would issue my refund. I sent that information and was responded to by another person who said they don't do refunds and they were sure I really did love their products and they would love to give me an exchange. I don't know what part of "skin reaction" they didn't understand. I don't want their products that I couldn't use. It turns out all of their products aren't all natural, they have perfumes in them that I am allergic to. I was lied to. I wasn't told at the time that there was a no refund policy. They said it was on the screen you sign, but the person selling it to you has to scroll down for you to see it.
The person that emailed me basically called his employees liars because they all said I would get a full refund, but he is saying something different. I will never use this company ever again and hope no one else does either.
If you have sensitive skin, never believe what someone says. Read the labels yourself and don't let them touch your skin. You don't know what product is actually in those containers. They are open and there is nothing on them. BEWARE!!!
Premier Dead Sea Reviews
I was on my way out of the Trumbull Westfield Mall when I passed this kiosk with a short, young man passing out samples of an eye serum. Wanting to be polite, but wanting even more to just go home, I reached out to take the serum and attempted to keep walking. The hand that I reached out to take the serum was grasped by young Igor and I was gently pulled closer to the kiosk.
He moved swiftly and without gaining my permission, began buffing one of my nails. He never stopped talking, never let me get much of a word in, and rarely stood with less than six inches of space between us. He proceeded to take a finger on my other hand and buff that as well. Then there was the demo of the salt scrub. As he sprayed my hands, I had to keep stepping back because the spray kept hitting my clothes. No matter how many times I checked and stepped back, he didn't stop spraying or adjust the angle of the water bottle. He also never shut up.
He was relentless about getting me to buy the Hand & Nail kit. Normally $59.95, on an "anniversary sale" for $39.95. R-e-l-e-n-t-l-e-s-s. I told him that I really didn't have the money (seriously, I don't). But I couldn't seem to get away. I was so deeply uncomfortable with how close he'd been the whole time that it just threw off my defenses and my guard. And I swear my ears and head were just ringing with the non-stop talking.
So I caved, and spent money I don't have, just to shut him up and get away.
That wasn't enough. He wanted to sell me salt scrub. I again protested, and again he was r-e-l-e-n-t-l-e-s-s. Because I was "such a good customer" he'd knock the scrub down to $19. Again, I was just exhausted and wanted to get away. So I caved, and spent money I don't have, just to shut him up and get away. $60 plus tax. (I seem to have gotten off easy compared to some of the other people who wrote reports here.)
I intended to go back and return what I bought. Fine print on the bottom of the receipt says "NO REFUNDS. EXCHANGES WITHIN 14 DAYS."
I just felt like I'd been mugged. Five days later, every time I think about it, I feel like I've been mugged. With reflection, I remembered a really good con artist/shyster who cornered me with a scam on the streets of Chicago in 2000. This Igor was just as good, one of those con artists who's so charming you don't realize he's creeping you out until you realize you're deep deep deep into "creeped out" territory.
A friend reminded me there'd been another Dead Sea products kiosk at the same mall several years ago, though neither of us remember it being called "Premier Dead Sea" and vaguely remember a more Jewish or Hebrew sounding name. The woman was equally relentless about selling me salt scrub and a hand&nail kit. I was so irritated by the experience that I'd avoided walking through that center hall (and stopped shopping in a store in that section of the mall) because I didn't want to encounter them again. When they moved their kiosk to another section, I narrowly avoided getting corraled by her. I didn't just avoid that section of the mall, I avoided the mall entirely for years.
Let me repeat that: I avoided the entire mall for years because of that kiosk. And, now, I'm going to think twice about going to this mall again because apparently this bunch of con artists is back.
I made a purchase of the body scrub and the facial peel. I used to scrub on my hands at the counter. I was told it was all natural. I thought my hands felt great. Since it was "all natural" I would be ok to use it. The next morning my hands were so dried out they hurt. I tried using their lotion samples and it got worse not better. I tried the scrub again and it got worse. I washed my hands and started using a lotion I was used to using and it took 3 days for my hands to feel better again. When I went back on Monday after work I was told by 2 employees that I would get a refund and they were so sorry it happened and they completely understood and that it was good that I didn't use it on my face like they told me to. They do not speak english as their first language, so after speaking to the second employee, they made a phone call and were speaking in another language I didn't understand.
I was given an email address and told to send all my information to them and they would get me my refund. I sent a nice email and got no response. I sent a threatening email and they responded saying to send my info of where and when I bought it and they would issue my refund. I sent that information and was responded to by another person who said they don't do refunds and they were sure I really did love their products and they would love to give me an exchange. I don't know what part of "skin reaction" they didn't understand. I don't want their products that I couldn't use. It turns out all of their products aren't all natural, they have perfumes in them that I am allergic to. I was lied to. I wasn't told at the time that there was a no refund policy. They said it was on the screen you sign, but the person selling it to you has to scroll down for you to see it.
The person that emailed me basically called his employees liars because they all said I would get a full refund, but he is saying something different. I will never use this company ever again and hope no one else does either.
If you have sensitive skin, never believe what someone says. Read the labels yourself and don't let them touch your skin. You don't know what product is actually in those containers. They are open and there is nothing on them. BEWARE!!!