Premier Cancun Vacstions


Country Mexico
State Middle Cove
City Cancun
Address Boulevard Kukulcan KM 7 Centro Comercial La Hacienda, L.28
Phone 8009618354
Website www.mypremiervacations.com

Premier Cancun Vacstions Reviews

  • Apr 22, 2014

This company is a total rip off! I received a phone call one evening shortly after my husband died. I was initially offered a 7 day 6: night trip to Cancun for $789. I was told trip was for 2 adults and 2 children. I asked if I could bring my 3 adult daughters instead. I was told yes and I purchase the trip with a credit card that night. Dumbest thing I ever did! It's been one nightmare and one lie after another. Now I am NOT even eligible to travel as I am a retired and disabled person and according to their own rule I don't qualify. They sold me the trip!! How can I not qualify? They called me I didn't call them. Now they tell me they will not allow my daughters to travel without there husbands. The man who sold me this package knew that I had three grown adult, married daughters who would travel without their husbands. Now they're telling me they must travel with their husbands. Lie, lie, lie. I was told in the initial phone call that this trip was all inclusive now I find that it is not and it'll cost me another $800 to $1250. Each time I call the all-inclusive rate goes up. About a year ago I got a phone call from this company telling me I need to specify the names of the people who would be traveling with me. At that time I knew only one daughter could come and I wasn't sure about anyone else. So I gave them the names of my daughter and her husband in the hopes that they would both travel with me. About 3 months prior I called and told them that my daughter's husband would not be able to travel with her. I was told at that time there would be no problem. I also told them that I would be bringing a gentleman friend with me. About a month ago I got an email stating that my daughter, her husband and myself needed to sign a form and send it back indicating my flight information. I did so stating AGAIN that only one daughter would be coming and her husband would not be coming .I told them instead I would be bringing a gentleman friend. I said that was no problem. Now we're down to the final days before this trip and they are telling me I am not eligible for their trip but they will make an exception. What they have offered me is one room for 3 people and I will have to pay an additional $400 to have that third person in my room plus the all-inclusive amount if we wish to have food and drink. They refuse to refund any part of this trip. Buyer Beware. This company will take you at every turn!!

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