We had Precision Door Service come to our home. They charged us an astronomical charge to change out our Springs and Cables on our door. We were charged over $800 for something that we found out should have cost us $350 - $400.
I have checked this figure with a couple of other reputable door service businesses in the area and both agreed we were grossly over charged. I am a person who does not have a problem with businesses making a living but when they rip you off I have a problem with that.
I called the Customer Service Manager and told him of my unhappiness and I was told to give him until Monday to contact me back regarding this issue. Needless to say Monday came and I had no call back from the Customer Service Manager. I called the customer service manager again on Tuesday morning and left my name and number for him to call me. Still no call back.
To bad for them.... because I have rentals in the area and they will never get a call from me to come fix anymore garage doors. !
I want people to know that this company is really ripping people off!
My garage door would not open. I found Precision on the Internet. The guy came out and said it would cost $800.00. That sounded like a lot, but I did not know any better. So I paid.
My neighbor had the same problem, he called Precision, they said it was the same issue;however, he called another Company for an opinion and they fixed it for $65.00.
I felt totally ripped off -and, it took him only 20 minutes to fix my door. I should not have let him do it, but again, I felt like I had no other options at the time
I called Precision doors to get an estimate for repairing my broken spring on my garage door. The guy came out and I felt like that 20/20 show where they taped the contractors trying to rip people off. He was a smooth talker and said that he could do a temporary band aid fix for about $500 OR for $695 use better parts and give me a "lifetime warranty". I was going to let him do it as my car was trapped inside and he knew I didn't have much choice to wait long. He got the door open and I moved my car out. I asked him to wait a minute while I called my husband (and another company) who said that price was ridiculous and that it was about a $300 job! I told him not to do the work that I was going to get someone else. He quickly started talking about doing it cheaper for me, etc and I asked him to leave. He said he needed $49.95 for coming out and I told him I would call the owner of the company and take it up wih them and he left. I called the company to tell them of my bad experience with this overpriced estimate and that I felt as if they were trying to rip me off and a manager was to call me back but I have not heard from anyone. Just want others to beware of their unfair practices and how I feel in my opinion they tried to take advantage of a woman in this situation with no husband at home. I even told him my husband was military and he still tried to price gauge me! I called Overhead Door Depot and they were very professional, they use top notch quality products and did the job for 1/2 of what Precision Door wanted!
I just purchased a new house and was told by the inspector the garage door would need attention. He pointed out the safety lasers not working properly. So I was prepared to make this right at a reasonable cost, but I know nothing about garage doors. So I called these guys after seeing good reviews on google. I was quoted a price of $650 to keep the same springs, or brand new springs with a lifetime warranty for $850. I sounded really high, but I was distracted by people at my house and that I just want to get this fixed before moving in later this week. I said go-ahead, and immediately regreted it.
I began to feel something was wrong because my technician did not give me a quote for everything I wanted done from the get-go, since I told him i wanted remotes and an outside door entry pad. This should all be quoted up front but he just began working, and after an hour my bill was $800+, come on man. I began searching the internet and saw this should have only cost 200-300. I began to haggle as much as I can as he wanted to charge for every thing antoher 90 here and 30 here. He showed me the invoice and he had 'given me' a $269 discount, but the final price was still $869!
I should have told him to take a hike from the get go, but all I can do now is file this and spread the word to all of the landlords I know across the area. Fortunately, I also work for a professional services firm with a huge real estate practice and I will telling everyone I know to avoid this company like the plague.
They came out to replace my non-working garage door opener. My bad, I didn't research the prices with other companies before calling them.
They charged me $549.00 for a Liftmaster 8355 Opener, after I told them $649 was way too high. Prices quoted to me by other companies: $349. Really? $200 mark-up over retail when they buy them wholesale? Robbery. I was also verbally told the labor would be $100, and when he wrote up the bill he charged me $125.
Replaced rubber t-seal at bottom of door (again, I should have researched). He told me $20 per foot for my 8 foot door. Again telling me the rubber seal you buy at Home Depot or Lowe's is inferior quality. He was here, so I verbally okayed the $160. The Tech never mentioned any labor (and since it only took all of 5-7 minutes there shouldn't have been any labor charge at all). Then he tried to charge me $75.00 for the 5-7 minutes to install it, which I talked him down to $50. So, I paid $210 for that service, and it should have cost no more than $115 tops.
The website says they put the estimate in writing before any work is done ... he did not do this. If he had, I would have told him to hit the highway. Again, I guess my fault I didn't get it in writing.
This company really takes advantage of people. They are nearly doubling the charges of what other garage door companies charge. I know I am an adult and am responsible for educating myself, but when I asked him about the price of the opener, he said, "it's not the same as the 8355 that you buy retail", when I asked in what way was it different, he told me the rail is one-piece. I told him I priced it with a one-piece rail online, and then he couldn't come up with any explination and had no response. I should have sent him packing. My gut told me this guy was ripping me off, but when it is 110 degrees outside and your opener doesn't work, you just want it fixed. That's my excuse for being stupid - what is their excuse for overcharging people?
A garage opener and door seal service that should have cost me no more than $550 on the "high" end, cost me $958.44 with Precision Door. No way should these franchisees be allowed to rip people off in this manner. I have left two messages for the "manager" to call me; he has not returned my calls. Two of the other places I called said they hear this from people about Precision door on a daily basis; and told me that others have had no luck in contacting the corporate company that issues the franchises. How is it that this company can still be in business?? Maybe their prices are so high because they never get 'repeat' customers.
My mouth is louder than any advertising they can do; I work in the homebuilding industry and I can guarantee them, if they do not make this right, I am going to spread the word like "wildfire" to avoid them at all costs, because they are charging nearly double the "going" rate on these services and materials. This is price gouging and there should be a law against taking advantage of people in this manner.
I am usually very diligent about price shopping before buying; I failed myself this time. It will never happen again! And, I will do everything in my power to make sure I let people know about the bad experience I had with Precision Door. Filing this Rip Off Report is only the beginning.
Precision Door Service Reviews
We had Precision Door Service come to our home. They charged us an astronomical charge to change out our Springs and Cables on our door. We were charged over $800 for something that we found out should have cost us $350 - $400.
I have checked this figure with a couple of other reputable door service businesses in the area and both agreed we were grossly over charged. I am a person who does not have a problem with businesses making a living but when they rip you off I have a problem with that.
I called the Customer Service Manager and told him of my unhappiness and I was told to give him until Monday to contact me back regarding this issue. Needless to say Monday came and I had no call back from the Customer Service Manager. I called the customer service manager again on Tuesday morning and left my name and number for him to call me. Still no call back.
To bad for them.... because I have rentals in the area and they will never get a call from me to come fix anymore garage doors. !
I want people to know that this company is really ripping people off!
My garage door would not open. I found Precision on the Internet. The guy came out and said it would cost $800.00. That sounded like a lot, but I did not know any better. So I paid.
My neighbor had the same problem, he called Precision, they said it was the same issue;however, he called another Company for an opinion and they fixed it for $65.00.
I felt totally ripped off -and, it took him only 20 minutes to fix my door. I should not have let him do it, but again, I felt like I had no other options at the time
I called Precision doors to get an estimate for repairing my broken spring on my garage door. The guy came out and I felt like that 20/20 show where they taped the contractors trying to rip people off. He was a smooth talker and said that he could do a temporary band aid fix for about $500 OR for $695 use better parts and give me a "lifetime warranty". I was going to let him do it as my car was trapped inside and he knew I didn't have much choice to wait long. He got the door open and I moved my car out. I asked him to wait a minute while I called my husband (and another company) who said that price was ridiculous and that it was about a $300 job! I told him not to do the work that I was going to get someone else. He quickly started talking about doing it cheaper for me, etc and I asked him to leave. He said he needed $49.95 for coming out and I told him I would call the owner of the company and take it up wih them and he left. I called the company to tell them of my bad experience with this overpriced estimate and that I felt as if they were trying to rip me off and a manager was to call me back but I have not heard from anyone. Just want others to beware of their unfair practices and how I feel in my opinion they tried to take advantage of a woman in this situation with no husband at home. I even told him my husband was military and he still tried to price gauge me! I called Overhead Door Depot and they were very professional, they use top notch quality products and did the job for 1/2 of what Precision Door wanted!
I just purchased a new house and was told by the inspector the garage door would need attention. He pointed out the safety lasers not working properly. So I was prepared to make this right at a reasonable cost, but I know nothing about garage doors. So I called these guys after seeing good reviews on google. I was quoted a price of $650 to keep the same springs, or brand new springs with a lifetime warranty for $850. I sounded really high, but I was distracted by people at my house and that I just want to get this fixed before moving in later this week. I said go-ahead, and immediately regreted it.
I began to feel something was wrong because my technician did not give me a quote for everything I wanted done from the get-go, since I told him i wanted remotes and an outside door entry pad. This should all be quoted up front but he just began working, and after an hour my bill was $800+, come on man. I began searching the internet and saw this should have only cost 200-300. I began to haggle as much as I can as he wanted to charge for every thing antoher 90 here and 30 here. He showed me the invoice and he had 'given me' a $269 discount, but the final price was still $869!
I should have told him to take a hike from the get go, but all I can do now is file this and spread the word to all of the landlords I know across the area. Fortunately, I also work for a professional services firm with a huge real estate practice and I will telling everyone I know to avoid this company like the plague.
They came out to replace my non-working garage door opener. My bad, I didn't research the prices with other companies before calling them.
They charged me $549.00 for a Liftmaster 8355 Opener, after I told them $649 was way too high. Prices quoted to me by other companies: $349. Really? $200 mark-up over retail when they buy them wholesale? Robbery. I was also verbally told the labor would be $100, and when he wrote up the bill he charged me $125.
Replaced rubber t-seal at bottom of door (again, I should have researched). He told me $20 per foot for my 8 foot door. Again telling me the rubber seal you buy at Home Depot or Lowe's is inferior quality. He was here, so I verbally okayed the $160. The Tech never mentioned any labor (and since it only took all of 5-7 minutes there shouldn't have been any labor charge at all). Then he tried to charge me $75.00 for the 5-7 minutes to install it, which I talked him down to $50. So, I paid $210 for that service, and it should have cost no more than $115 tops.
The website says they put the estimate in writing before any work is done ... he did not do this. If he had, I would have told him to hit the highway. Again, I guess my fault I didn't get it in writing.
This company really takes advantage of people. They are nearly doubling the charges of what other garage door companies charge. I know I am an adult and am responsible for educating myself, but when I asked him about the price of the opener, he said, "it's not the same as the 8355 that you buy retail", when I asked in what way was it different, he told me the rail is one-piece. I told him I priced it with a one-piece rail online, and then he couldn't come up with any explination and had no response. I should have sent him packing. My gut told me this guy was ripping me off, but when it is 110 degrees outside and your opener doesn't work, you just want it fixed. That's my excuse for being stupid - what is their excuse for overcharging people?
A garage opener and door seal service that should have cost me no more than $550 on the "high" end, cost me $958.44 with Precision Door. No way should these franchisees be allowed to rip people off in this manner. I have left two messages for the "manager" to call me; he has not returned my calls. Two of the other places I called said they hear this from people about Precision door on a daily basis; and told me that others have had no luck in contacting the corporate company that issues the franchises. How is it that this company can still be in business?? Maybe their prices are so high because they never get 'repeat' customers.
My mouth is louder than any advertising they can do; I work in the homebuilding industry and I can guarantee them, if they do not make this right, I am going to spread the word like "wildfire" to avoid them at all costs, because they are charging nearly double the "going" rate on these services and materials. This is price gouging and there should be a law against taking advantage of people in this manner.
I am usually very diligent about price shopping before buying; I failed myself this time. It will never happen again! And, I will do everything in my power to make sure I let people know about the bad experience I had with Precision Door. Filing this Rip Off Report is only the beginning.