I purchased a lemon (car) from Power Motors on 8 May 2015. It has been a total night mare. I have been to their repairman on Woodlawn Dr. where he did absolutely nothing. 3hrs.
While driving back from Ft. Meade the cooling hose came off and the car over heated. Took it back to Power Motors left it for them to repair where they kept it for repair fot two days. Picked it up and was told to take it to Haris Auto repair, he stated it was on warranty and needed to go to the Mazda Dealership. Took it to the one on Hyw 40 and paid $115 for diagnosis to find it had been repaired by someome other than them and they refused to honor the warranty.
The engine light remained on, the car cut off in traffic at lease three times. The tire light was on the air bag light remained on, seat belt missing in the back. No one told me of it being involved in an accident which is obvisous if you opened the hood or looked at the side panels.
I took it back to them for them to take it to another Mazda dealer who has had it since last Thursday. They have not been contacted to repair the car nor have they given us any information as to its status.
I don't appreciate their lack of informing me of faults with the vehicle. I want it thoroughly repaired at no cost to me or a complete refund.
Bought a truck off Ebay on 12-5-2013. I flew from Kansas CIty Missouri to pick up the truck with a cashiers check with payment in full. The truck did not come with a warranty, but I was told that I could purchase one within 60 days of the purchase. Greg told me that he would not recommend me purchasing one (a warranty) because they really do not cover anything and besides he wouldn't have a problem putting his wife and kids in this truck. Assuring this truck was in great condition and there was no need to purchase the warranty. I drove the truck from Arlington Texas back to Kansas City Missouri with no issues. Putting less then 1000 miles on the truck, I wanted a warranty. After several days of leaving messages for a call back, I called and finally had contact with Greg at Power Motor's on 12-27-2013 and he had stated that their company recently just switched to a different warranty/insurance company and he would get back with me on this.
After a few days of no contact from him, I have called repeatedly leaving voice mails for a call back. He never would call me back. I finally made a verbal contact after the new year and Greg stated he would email me information regarding the warranty and who I need to do that through. Days after that conversation there was still no email, no phone call from this business. Finally on January 8,2014 I got a email from Greg stating I can go through a company called Penn Warranty Corporation. Reading the information he sent I had a few questions regarding the warranty and tried to contact Greg on this and he still does not respond to my attempts. I did contact Penn Warranty Corporation myself and was told by them, I had 30 days from the date of purchase to get this warranty.
My complaint is that I had contacted him well before the 30 period to purchase this said warranty and now with Greg dragging his feet and ignoring my attempts of communication with him it's to late to purchase the warranty per Penn Warranty Corporation. I contacted Greg today 1-20-2014 and was told by him that he is still working on this and all he needs to do is enter the information in the computer, but right now is not a good time. He's super busy with another customer and would need to call me back. When I mentioned that he never calls me back, he stated for me to call him back, which I responded that he doesn't answer the phone, therefore lets just do this now being this should be a priority. I told him that I will just have to make a complaint to the Attorney Generals office and he told me to go ahead. (I did record this conversation along with previous conversations and have tried to attach this to this complaint and but get a message it's not a downloadable file).
Power Motors LLC Reviews
I purchased a lemon (car) from Power Motors on 8 May 2015. It has been a total night mare. I have been to their repairman on Woodlawn Dr. where he did absolutely nothing. 3hrs.
While driving back from Ft. Meade the cooling hose came off and the car over heated. Took it back to Power Motors left it for them to repair where they kept it for repair fot two days. Picked it up and was told to take it to Haris Auto repair, he stated it was on warranty and needed to go to the Mazda Dealership. Took it to the one on Hyw 40 and paid $115 for diagnosis to find it had been repaired by someome other than them and they refused to honor the warranty.
The engine light remained on, the car cut off in traffic at lease three times. The tire light was on the air bag light remained on, seat belt missing in the back. No one told me of it being involved in an accident which is obvisous if you opened the hood or looked at the side panels.
I took it back to them for them to take it to another Mazda dealer who has had it since last Thursday. They have not been contacted to repair the car nor have they given us any information as to its status.
I don't appreciate their lack of informing me of faults with the vehicle. I want it thoroughly repaired at no cost to me or a complete refund.
Bought a truck off Ebay on 12-5-2013. I flew from Kansas CIty Missouri to pick up the truck with a cashiers check with payment in full. The truck did not come with a warranty, but I was told that I could purchase one within 60 days of the purchase. Greg told me that he would not recommend me purchasing one (a warranty) because they really do not cover anything and besides he wouldn't have a problem putting his wife and kids in this truck. Assuring this truck was in great condition and there was no need to purchase the warranty. I drove the truck from Arlington Texas back to Kansas City Missouri with no issues. Putting less then 1000 miles on the truck, I wanted a warranty. After several days of leaving messages for a call back, I called and finally had contact with Greg at Power Motor's on 12-27-2013 and he had stated that their company recently just switched to a different warranty/insurance company and he would get back with me on this.
After a few days of no contact from him, I have called repeatedly leaving voice mails for a call back. He never would call me back. I finally made a verbal contact after the new year and Greg stated he would email me information regarding the warranty and who I need to do that through. Days after that conversation there was still no email, no phone call from this business. Finally on January 8,2014 I got a email from Greg stating I can go through a company called Penn Warranty Corporation. Reading the information he sent I had a few questions regarding the warranty and tried to contact Greg on this and he still does not respond to my attempts. I did contact Penn Warranty Corporation myself and was told by them, I had 30 days from the date of purchase to get this warranty.
My complaint is that I had contacted him well before the 30 period to purchase this said warranty and now with Greg dragging his feet and ignoring my attempts of communication with him it's to late to purchase the warranty per Penn Warranty Corporation. I contacted Greg today 1-20-2014 and was told by him that he is still working on this and all he needs to do is enter the information in the computer, but right now is not a good time. He's super busy with another customer and would need to call me back. When I mentioned that he never calls me back, he stated for me to call him back, which I responded that he doesn't answer the phone, therefore lets just do this now being this should be a priority. I told him that I will just have to make a complaint to the Attorney Generals office and he told me to go ahead. (I did record this conversation along with previous conversations and have tried to attach this to this complaint and but get a message it's not a downloadable file).