My fiancee and I signed a lease with this so-called company in February of 2014. From DAY ONE, we've had NOTHING but problems. There was a huge beehive above the front door I had to ask THREE different people to take care of before it was actually done, along with all the overgrown trees and plants around the apartment. Then, the door to the garage wouldn't properly open and close, they had to come out not once, but TWICE to fix that. The front door threshold was completely messed up and missing as well. The master bedroom's window sill has a piece that's completely missing and a TOWEL is there to "seal" the apartment. They have YET to fix that. Over the past 3-4 months, we've noticed a steady rise in the electric bill. I went outside and noticed that the ac compressor was about HALF the size of my neighbors (all of theirs) that have the exact same sized apartment as us! We report it and they "fixed it" though it NEVER shuts off unless the temperature is cranked way up to 78 degrees, which is hot. It never gets down to temperature and keeps running wide open all day/night because it's a piece of crap. They say "there's nothing wrong with the unit and it functions" and expect us to live there miserably and pay the electrical bills which are nearly THREE HUNDRED dollars a month for a tiny 1300 sq ft apartment! This is completely unprofessional, uncomfortable, and lastly, unacceptable! NEVER get an apartment here! They don't properly maintain them at all! The tile in the bathroom was cracked when we moved in, along with a ton of other physical damage we had to list on the inspection report when we moved in! I also forgot to mention the fact the burner for the stove didn't even work when we moved in, along with the vent hood that goes above it. We also had to file a complaint about one of the bedroom fans not even working properly, either! This place has been NOTHING but a headache since day one and their apartments are overpriced! We're paying 1650/mo and DEFINITELY not getting our money's worth at ALL
Polo Lakes Apartment Homes Reviews
My fiancee and I signed a lease with this so-called company in February of 2014. From DAY ONE, we've had NOTHING but problems. There was a huge beehive above the front door I had to ask THREE different people to take care of before it was actually done, along with all the overgrown trees and plants around the apartment. Then, the door to the garage wouldn't properly open and close, they had to come out not once, but TWICE to fix that. The front door threshold was completely messed up and missing as well. The master bedroom's window sill has a piece that's completely missing and a TOWEL is there to "seal" the apartment. They have YET to fix that. Over the past 3-4 months, we've noticed a steady rise in the electric bill. I went outside and noticed that the ac compressor was about HALF the size of my neighbors (all of theirs) that have the exact same sized apartment as us! We report it and they "fixed it" though it NEVER shuts off unless the temperature is cranked way up to 78 degrees, which is hot. It never gets down to temperature and keeps running wide open all day/night because it's a piece of crap. They say "there's nothing wrong with the unit and it functions" and expect us to live there miserably and pay the electrical bills which are nearly THREE HUNDRED dollars a month for a tiny 1300 sq ft apartment! This is completely unprofessional, uncomfortable, and lastly, unacceptable! NEVER get an apartment here! They don't properly maintain them at all! The tile in the bathroom was cracked when we moved in, along with a ton of other physical damage we had to list on the inspection report when we moved in! I also forgot to mention the fact the burner for the stove didn't even work when we moved in, along with the vent hood that goes above it. We also had to file a complaint about one of the bedroom fans not even working properly, either! This place has been NOTHING but a headache since day one and their apartments are overpriced! We're paying 1650/mo and DEFINITELY not getting our money's worth at ALL