I purchased three of the Pocket Hoses last Spring in 2013. These were tested out and working for the Summer season for 2013. The hoses were put away for the winter.
We took them out for 2014 and two of the hoses were broke already. One hose had pin holes through it and the other hose, when hooked up and turned on, busted off the end where the water comes out.
We contacted Telebrands, who distributes the Pocket Hose, and we received no satisfaction of any kind. We paid cash for them at Walgreens in the St. Louis area and do not have the receipt. However, these are guaranteed for life and all we wanted was a replacement or to get out money back. This did not happen and they were not willing to negotiate anything for us.
Needless to say, we will not be buying these ever again and it is a rip-off, especially the return policy. At least they could replace them and would want the broken ones back to send back to the manufacturer. Oh well. Live and learn. Do not waste your money.
I bought these hoses on line { 4- 100 ft } they were having a special buy 1 get 1 free with shipping & handling . So after spending at least 20 minutes on the phone ( all the time try to get me to buy other products ) I finally got my order placed to the tune of $ 88.69. I thought that was really high but if they worked like they were suppose to we wouldn't need hoses for a few years . It took about 8 wks to get them in but they charged my account within 5 days.
The first one I used lasted a total of 3 days busted the flow control gadget right of the end as did the other 3 . The covering on the outside is so cheap it started seperating from the hose the minute it got wet . Something I thought I would be able to use for 3 or 4 summers didn't even last 2 months . Now I will have to go & buy regular hoses that I know will last . I did call & complain but was told basicaly it was my problem . I learned an expensive lesson & will never buy this product or anything else from this company.
Pocket Hose Reviews
I purchased three of the Pocket Hoses last Spring in 2013. These were tested out and working for the Summer season for 2013. The hoses were put away for the winter.
We took them out for 2014 and two of the hoses were broke already. One hose had pin holes through it and the other hose, when hooked up and turned on, busted off the end where the water comes out.
We contacted Telebrands, who distributes the Pocket Hose, and we received no satisfaction of any kind. We paid cash for them at Walgreens in the St. Louis area and do not have the receipt. However, these are guaranteed for life and all we wanted was a replacement or to get out money back. This did not happen and they were not willing to negotiate anything for us.
Needless to say, we will not be buying these ever again and it is a rip-off, especially the return policy. At least they could replace them and would want the broken ones back to send back to the manufacturer. Oh well. Live and learn. Do not waste your money.
I bought these hoses on line { 4- 100 ft } they were having a special buy 1 get 1 free with shipping & handling . So after spending at least 20 minutes on the phone ( all the time try to get me to buy other products ) I finally got my order placed to the tune of $ 88.69. I thought that was really high but if they worked like they were suppose to we wouldn't need hoses for a few years . It took about 8 wks to get them in but they charged my account within 5 days.
The first one I used lasted a total of 3 days busted the flow control gadget right of the end as did the other 3 . The covering on the outside is so cheap it started seperating from the hose the minute it got wet . Something I thought I would be able to use for 3 or 4 summers didn't even last 2 months . Now I will have to go & buy regular hoses that I know will last . I did call & complain but was told basicaly it was my problem . I learned an expensive lesson & will never buy this product or anything else from this company.