I have played at this casino for some time usually losing my deposit and all bonuses offered. But this time I won. I requested a withdrawal and was asked to fax a special form that asked personal information. My bank routing number and account number so they can wire the winnings. I filled it out and fax it to the number on the form. When I called to check on it I was told the fax number on the form was not working. They requested I send a new fax form and then email my utility bill, front and back of the credit card used to make the deposit. and they wanted a copy of drivers license and finally a copy of the first credit card I used to open the account. They rejected my utility bill because it was not recent enough and I sent them the newest utility bill. The credit card I opened the account is nolonger active. Over the next few month I was asked to send another fax form because the first one was for the total amount I won but was told I could only get $600.00 of my winnings due to bonus restrictions. Now they will not let me back on the site. My user name they say is incorrect or password so I can not even go on the web site unless I reregister. IT HAS BEEN THREE MONTHS TRYING TO GET THIS WITHDRAWAL SO, STAY AWAY FROM THIS CASINO!!!!!!!!!!!!!!
Plenty Jackpots Reviews
Still waiting on approved withdrawal from March 3, 2015. Have been paid from here before but now they are having processor problems... IDK What to do
I have played at this casino for some time usually losing my deposit and all bonuses offered. But this time I won. I requested a withdrawal and was asked to fax a special form that asked personal information. My bank routing number and account number so they can wire the winnings. I filled it out and fax it to the number on the form. When I called to check on it I was told the fax number on the form was not working. They requested I send a new fax form and then email my utility bill, front and back of the credit card used to make the deposit. and they wanted a copy of drivers license and finally a copy of the first credit card I used to open the account. They rejected my utility bill because it was not recent enough and I sent them the newest utility bill. The credit card I opened the account is nolonger active. Over the next few month I was asked to send another fax form because the first one was for the total amount I won but was told I could only get $600.00 of my winnings due to bonus restrictions. Now they will not let me back on the site. My user name they say is incorrect or password so I can not even go on the web site unless I reregister. IT HAS BEEN THREE MONTHS TRYING TO GET THIS WITHDRAWAL SO, STAY AWAY FROM THIS CASINO!!!!!!!!!!!!!!