Wow Planet Solar is a shady company. Got my solar install thru this company only because Edward Egger was sales manager.
Received an e-mail from CSI Group about 2 weeks ago that my rebate had been finally approved and would be sent out. Only thing is rebate names Planet Solar as the payee, well I asked Eddie about this and he told me that it would be sent to me if it was actually paid out.
Still had not received anything further regarding the payment so I e-mail the company office asking about my rebate. What does this shady company say? That the contract states the rebate is theirs and they gave me a credit for the rebate on the price.
Ok maybe I do not know how to read or maybe I do not understand contract language or do not know how to add numbers together since as a CPA I never do any of these things.So I pull up my PDF of the signed contract and ok it does say the rebate will be paid to Planet Solar but system price is listed and total sales price is listed and how about that they are both the exact same number, so no discount given obviously, so read down a little further on the contract and what does it clearly state under additional contract provisions item 3. ""installer will refund rebate to customer within 3 days of receipt from the state""
Hmmm, I guess they are the ones that need to learn to read, do math and understand what the contract actually states. So I guess after tax season is over I will have to file in small claims court to get my money from this crooked company. Will also be filing with BBB in Fresno, Kings and Santa Barbara Counties and filing a complaint with the state contractors license board.
Planet Solar, Inc. Reviews
Wow Planet Solar is a shady company. Got my solar install thru this company only because Edward Egger was sales manager.
Received an e-mail from CSI Group about 2 weeks ago that my rebate had been finally approved and would be sent out. Only thing is rebate names Planet Solar as the payee, well I asked Eddie about this and he told me that it would be sent to me if it was actually paid out.
Still had not received anything further regarding the payment so I e-mail the company office asking about my rebate. What does this shady company say? That the contract states the rebate is theirs and they gave me a credit for the rebate on the price.
Ok maybe I do not know how to read or maybe I do not understand contract language or do not know how to add numbers together since as a CPA I never do any of these things.So I pull up my PDF of the signed contract and ok it does say the rebate will be paid to Planet Solar but system price is listed and total sales price is listed and how about that they are both the exact same number, so no discount given obviously, so read down a little further on the contract and what does it clearly state under additional contract provisions item 3. ""installer will refund rebate to customer within 3 days of receipt from the state""
Hmmm, I guess they are the ones that need to learn to read, do math and understand what the contract actually states. So I guess after tax season is over I will have to file in small claims court to get my money from this crooked company. Will also be filing with BBB in Fresno, Kings and Santa Barbara Counties and filing a complaint with the state contractors license board.