Totally Disgusting! No hot water in Men's Locker Room. They billed my credit card even after I was told my membership was cancelled. No Hot tub, No Pool just dirty equipment that is not kept clean because no one can take a shower after working out. Numerous complaints to the management to no avail. Billed my account even though my account was cancelled.
I was told by Skylar the manager that we would be notified when this club opened. It had been open for 3 days and no notification. I signed up for a membership months ago. Planet fitness kept giving different opening days. They kept changing and changing. Although the club was not open, they billed me anyway. I was given Skylars word that he would personally call when it opened. Clearly he is a liar. He is either incompetent, a liar, stupid , or all 3. If he is running this location and can't keep his word, that says it all. Frisco Athletic Center, 24 Hour Fitness, Lifetime Fitness , ETC. Would clearly be better choices. Billing members when the club is not even open, lying and not keeping your word, that is unexscusable!
DISCRIMINATES AGAINST WOMEN! Can you give 0 stars? I literally hate Planet Fitness Charlotte University, North Carolina location. They suck in service and I was totally insulted today by two of the employees. One is a manager and the other is just a staff member. Both males.
Females/mothers need to have access to their cell phones in emergency purposes. We need to be able to tote our cell phone in a small bag ( like a tiny purse). If we don't do that, we can leave it one of those machines. Worst of all, we can miss the call from our sick child, etc. Guys, on the other hand, can carry cell phones in their pockets.
I was actually on my way out and doing my last leg of workout in the front ab section. I literally had 20 seconds left. One of the employees came to me and stated that he needed to take my tiny bag until I finished my workout. I explained that I only have 20 seconds left. Instead of letting me quietly and peacefully finish my workout, the manager comes over to me and insists that I give them my tiny bag. I said I always carry it and only have 20 seconds left. He kept going on and on and actually insulted me by stating that they don't allow bags because someone can steal their equipment. What! This bag is barely small enough to fit my keys and cell phone.
This was enough for me. I'm not going to pay a gym each month and be insulted. They definitely have a double standard. I must also say that this manager is a Tiger Woods wanna be who wouldn't respect his mother because he seems like he is embarrassed of his heritage (if you understand what I mean).
I am a church going law abiding citizen who looks as innocent as a baby. I was already having a hard time adjusting to the fact that the place is always so hot (because of the lack of a/c and no ceiling fans). It is a germ-fest and ebola spreading opportunity just waiting to happen. The customer service sucks! They treat members horribly. Now cars are getting broken into with the smash and grab incident(s). It just happened last night or today - I saw the broken glass in the parking lot. Finally, I'm tired of being harassed by male members when I go. It's like a meat market in the worst way. You can't work out in peace.
If you are looking for a gym, I would say don't even think about joining this one. The one on Highway 29 is so much better. There are other gyms in the area, and if you want to have a peaceful workout without worrying about someone breaking into your car or being harassed by stinky guys or wanna be Tiger Woods managers, then don't join the University location.
They will charge your card and say it didn't go through just to charge an extra $10 and not refund it. This can happen multiple times. You have to go in before a specific date to make sure your information is correct and if you miss their cut off date, they will continue to overcharge you. EVEN IF YOU ARE PHYSICALLY standing infront of them to have the info corrected.
When I joined this Club three months ago, I thought I was going to get free training, free pizza, and free bagels. There were some cute girls there too.
Then I realized that the Club Owner is an Arab from Michigan, and things all came together. No one gets into shape there at all. You get all you can eat pizza along with all you can eat bagels.
So I wound up eating more pizza bagels and pizza then I did before I started working out there. In fact after joining Planet Fitness I began to gain weight not lose. I think though its becuase its like a wearhouse of work out machines with no capability for real aerobic exercises. No aerobics classes, no cycling no stretching classes.
I went there on a Friday night and it looked like the Rocky Mountain Horror Picture Show. Guys with a few large pec muscles, girls in tight shorts. I should say FAT girls in tight shorts (they had eaten pizza a few Mondays in a row I think.)
So I go to the owner and complained about a fat girl with her butt hanging out and he tells me just not to look. In fact he gave a "free" membership to the upgraded massage area.
Little did I know that I had signed a contract for 12 months with a huge a]cnacellation fee. What is this about? So when I tried to cancel my membership two mnths later on a Monday night- he says I can't do that and then he asks me if I want to eat pizza with him ... "in his bak office". I wouldn't go in the back office with this guy for a million free pizzas.
So now he wants a $70 cancellation fee as well as this month $10 dues. I said no. Then he asked me if I am Jewish- which I am ... then he says if this were Saudi Arabia I would be kicked out of his gym... then he says that I do not respect Arabs and that since I am Jewish I would not accept a refund.
This jerk uses a fake name- he is from Michigan... (he tells everybody he is from Arizona).. he is an Arab guy with a fake last name and someone told me his real name is Mizorany.. MIsery loves company and this guy is miserable.
Give me back my money mr. Pullman!!!! Mr. Smith or whatever you are trying to haide youyr Arab ancestry. Its ok man I wont blame you for 911 just give me my money back.
Planet Fitness Reviews
Totally Disgusting! No hot water in Men's Locker Room. They billed my credit card even after I was told my membership was cancelled. No Hot tub, No Pool just dirty equipment that is not kept clean because no one can take a shower after working out. Numerous complaints to the management to no avail. Billed my account even though my account was cancelled.
I was told by Skylar the manager that we would be notified when this club opened. It had been open for 3 days and no notification. I signed up for a membership months ago. Planet fitness kept giving different opening days. They kept changing and changing. Although the club was not open, they billed me anyway. I was given Skylars word that he would personally call when it opened. Clearly he is a liar. He is either incompetent, a liar, stupid , or all 3. If he is running this location and can't keep his word, that says it all. Frisco Athletic Center, 24 Hour Fitness, Lifetime Fitness , ETC. Would clearly be better choices. Billing members when the club is not even open, lying and not keeping your word, that is unexscusable!
DISCRIMINATES AGAINST WOMEN! Can you give 0 stars? I literally hate Planet Fitness Charlotte University, North Carolina location. They suck in service and I was totally insulted today by two of the employees. One is a manager and the other is just a staff member. Both males.
Females/mothers need to have access to their cell phones in emergency purposes. We need to be able to tote our cell phone in a small bag ( like a tiny purse). If we don't do that, we can leave it one of those machines. Worst of all, we can miss the call from our sick child, etc. Guys, on the other hand, can carry cell phones in their pockets.
I was actually on my way out and doing my last leg of workout in the front ab section. I literally had 20 seconds left. One of the employees came to me and stated that he needed to take my tiny bag until I finished my workout. I explained that I only have 20 seconds left. Instead of letting me quietly and peacefully finish my workout, the manager comes over to me and insists that I give them my tiny bag. I said I always carry it and only have 20 seconds left. He kept going on and on and actually insulted me by stating that they don't allow bags because someone can steal their equipment. What! This bag is barely small enough to fit my keys and cell phone.
This was enough for me. I'm not going to pay a gym each month and be insulted. They definitely have a double standard. I must also say that this manager is a Tiger Woods wanna be who wouldn't respect his mother because he seems like he is embarrassed of his heritage (if you understand what I mean).
I am a church going law abiding citizen who looks as innocent as a baby. I was already having a hard time adjusting to the fact that the place is always so hot (because of the lack of a/c and no ceiling fans). It is a germ-fest and ebola spreading opportunity just waiting to happen. The customer service sucks! They treat members horribly. Now cars are getting broken into with the smash and grab incident(s). It just happened last night or today - I saw the broken glass in the parking lot. Finally, I'm tired of being harassed by male members when I go. It's like a meat market in the worst way. You can't work out in peace.
If you are looking for a gym, I would say don't even think about joining this one. The one on Highway 29 is so much better. There are other gyms in the area, and if you want to have a peaceful workout without worrying about someone breaking into your car or being harassed by stinky guys or wanna be Tiger Woods managers, then don't join the University location.
They will charge your card and say it didn't go through just to charge an extra $10 and not refund it. This can happen multiple times. You have to go in before a specific date to make sure your information is correct and if you miss their cut off date, they will continue to overcharge you. EVEN IF YOU ARE PHYSICALLY standing infront of them to have the info corrected.
When I joined this Club three months ago, I thought I was going to get free training, free pizza, and free bagels. There were some cute girls there too.
Then I realized that the Club Owner is an Arab from Michigan, and things all came together. No one gets into shape there at all. You get all you can eat pizza along with all you can eat bagels.
So I wound up eating more pizza bagels and pizza then I did before I started working out there. In fact after joining Planet Fitness I began to gain weight not lose. I think though its becuase its like a wearhouse of work out machines with no capability for real aerobic exercises. No aerobics classes, no cycling no stretching classes.
I went there on a Friday night and it looked like the Rocky Mountain Horror Picture Show. Guys with a few large pec muscles, girls in tight shorts. I should say FAT girls in tight shorts (they had eaten pizza a few Mondays in a row I think.)
So I go to the owner and complained about a fat girl with her butt hanging out and he tells me just not to look. In fact he gave a "free" membership to the upgraded massage area.
Little did I know that I had signed a contract for 12 months with a huge a]cnacellation fee. What is this about? So when I tried to cancel my membership two mnths later on a Monday night- he says I can't do that and then he asks me if I want to eat pizza with him ... "in his bak office". I wouldn't go in the back office with this guy for a million free pizzas.
So now he wants a $70 cancellation fee as well as this month $10 dues. I said no. Then he asked me if I am Jewish- which I am ... then he says if this were Saudi Arabia I would be kicked out of his gym... then he says that I do not respect Arabs and that since I am Jewish I would not accept a refund.
This jerk uses a fake name- he is from Michigan... (he tells everybody he is from Arizona).. he is an Arab guy with a fake last name and someone told me his real name is Mizorany.. MIsery loves company and this guy is miserable.
Give me back my money mr. Pullman!!!! Mr. Smith or whatever you are trying to haide youyr Arab ancestry. Its ok man I wont blame you for 911 just give me my money back.