Back in November 2013 I ordered their software (PI Agent 2.0) which stated in their website is designed by private investigators with more than 20 years of experience ( I am a private investigator and was looking for a program to manage cases). After I received the activation codes (the program is on their SQL server) and got into the program, I noticed that the program first of all looked like a 5 year old made it, then I started adding cases in the program and noticed that it was crashing, not accepting files, and basically not wotking as stated. I contacted pi-agent.com through their contact page and the next day I received an email stating thet "The program is fine and I should take computer classes" (I have a bachelors in computer science) so when they told me that I respectfully requested a refund and their reply was "Not a chance in hell". So at this poibt I realized that I am not dealing with professionals or professional private investigators so I initiated a dispute with paypal to get my money back, suffice to say, paypal did not give me a refund because the purchase was an electronic trtansaction and not a physical transaction. A day later, they kicked me out of their SQL server and could not use the program anymore (not that I was EVER going to use it again) but due to the principal of the matter I emailed them demanding a refund or reentry into the program. Their response was that I already initiated a paypal dispute and got closed in their favor so they are keeping the money AND banning me out of their servers.
In a nutshell, PLEASE BEWARE and DO NOT BUY THIS SOFTWARE, it is not worth the money and if you do use this software and store SENSITIVE information such as social security numbers, DOBs etc they will steal that information and I will bet my 10+ investigative career on it with the way they treated me and a simple transaction made to a transaction from hell.
They are not private investigators, they were never private investigators and they will never be private investigators. The are scam artists with a non working unprofessional program that a 5 year old made.
PI Agent Software Reviews
Ditto
I have been a PI for many years and had the same experience of the previous writer but only worse. Recommendation: DO NOT PURCHASE!!!
Back in November 2013 I ordered their software (PI Agent 2.0) which stated in their website is designed by private investigators with more than 20 years of experience ( I am a private investigator and was looking for a program to manage cases). After I received the activation codes (the program is on their SQL server) and got into the program, I noticed that the program first of all looked like a 5 year old made it, then I started adding cases in the program and noticed that it was crashing, not accepting files, and basically not wotking as stated. I contacted pi-agent.com through their contact page and the next day I received an email stating thet "The program is fine and I should take computer classes" (I have a bachelors in computer science) so when they told me that I respectfully requested a refund and their reply was "Not a chance in hell". So at this poibt I realized that I am not dealing with professionals or professional private investigators so I initiated a dispute with paypal to get my money back, suffice to say, paypal did not give me a refund because the purchase was an electronic trtansaction and not a physical transaction. A day later, they kicked me out of their SQL server and could not use the program anymore (not that I was EVER going to use it again) but due to the principal of the matter I emailed them demanding a refund or reentry into the program. Their response was that I already initiated a paypal dispute and got closed in their favor so they are keeping the money AND banning me out of their servers.
In a nutshell, PLEASE BEWARE and DO NOT BUY THIS SOFTWARE, it is not worth the money and if you do use this software and store SENSITIVE information such as social security numbers, DOBs etc they will steal that information and I will bet my 10+ investigative career on it with the way they treated me and a simple transaction made to a transaction from hell.
They are not private investigators, they were never private investigators and they will never be private investigators. The are scam artists with a non working unprofessional program that a 5 year old made.