In August 2014 I paid for a background check on an individual using PeopleSmart website. I did not see on the site where I would be charged a recurring charge. I was under the impression that this charge was a one time charge. I used my mother credit card because the individual she had hired wanted to rent her apartment. I told not to committ to renting to this individual until we got a background check. She never noticed the charge on her account until she had closed the credit card and the credit card agency sent her a notice that this company PeopleSmart was submitting payment for monthly charges. I contacted the company and spoke with someone about the above circumstances and wanted to be credit for the charges from September through this month. They sent and email stating that the account was closed today but that we had several thousand credit to use on their account. I don't need to make background check for this amount of credit. I wanted a refund for the months that we were not aware we were being billed for.
I should have read here first. They didn't charge me $0.99 or even $1.95. They charge me $29.95 to access a one time report. I wouldn't have minded if there had been anything in it. I have been searching for information on this person for over a decade.
All they had was his birth date and death date. I already knew that! That comes up on the Social Security death index. Heck, that comes up if you type his name into any internet search engine.
Otherwise there was absolutely nothing there. Every tab I clicked on showed a big fat 0 (ZERO). In other words, they charged me $30 and gave me absolutely nothing in return. That is a Rip Off!!!
Luckily I used Pay Pal instead of a credit card. I will still have to go check and make sure they don't try to set up a recurring charge on there. I had another company do that.
Had a background report run in April on a person. Entered my credit card information, thinking I was paying for a month of reports. After doing the inital report I tried to do a second report and was only able to get their address and information. Information that I could get free if I looked for it.
Fast forward - Noticed a fee on my credit card statement last month but did not pay "enough" attention. Noticed it again this month and looked back to see that they had been charging my card $19.95 every month since April 4th.
When I called and told them that I did not intend to sign up for a monthly charge, that I only wanted the one report, they told me that they would cancel my "membership" but that there would be no credit of any kind. I said "even though I did not intend to get this service and have never used it since the second attempt"
Be aware that there is no place to cancel your "membership" when you are signed in. I looked. Nothing. You have to call them. This is fraud and a ripoff as far as I am concerned.
I contacted PeopleSmart after I found out online that my ex-husband had died and I wanted more information. This was probably stupid since, if he's dead, what difference does it make. Anyway, I paid $20 to PeopleSmart to learn more and was admitted into the "Holy of Holies" their database and found NOTHING. After I saw the list of complaints against PeopleSmart on your Ripoff website I wanted to add mine.
I have been charged since October 2013 each month in the amount of 19.95 based on a .95 cents charge made on my computer while I was in the Hospital for a one time service for who knows what and I just received my very first bank statement last week and found that they and beacon credit union by not providing me a monthly savings account statement in a very very deceptive way were hiding this information in violation of the Texas DTPA continued charging in a way so that don’t see it this is nothing more than stealing, plain and simple. When I reported this to Beacon Federal Credit Union a very rude and disinterested person when she received my lawful denial by the name of Jennifer stated “there was an offer for a 7-day trial to the web site. It appears that I signed-up for an offer during the checkout process that the membership of $ 19.95 would be billed when the trial expired after 7 days this is nothing more than fraud by trick.
I can assure you that running a business this way by People smart and Beacon Federal Credit union is one way to ensure you won't be for long. In summary I did not give this company a right to make any charges on my account and do not appreciate the rude statements made by both companies and will file a TDTPA complaint with the appropriate agencies and I want a refund of all charges this caused.. other
PeopleSmart Reviews
In August 2014 I paid for a background check on an individual using PeopleSmart website. I did not see on the site where I would be charged a recurring charge. I was under the impression that this charge was a one time charge. I used my mother credit card because the individual she had hired wanted to rent her apartment. I told not to committ to renting to this individual until we got a background check. She never noticed the charge on her account until she had closed the credit card and the credit card agency sent her a notice that this company PeopleSmart was submitting payment for monthly charges. I contacted the company and spoke with someone about the above circumstances and wanted to be credit for the charges from September through this month. They sent and email stating that the account was closed today but that we had several thousand credit to use on their account. I don't need to make background check for this amount of credit. I wanted a refund for the months that we were not aware we were being billed for.
I should have read here first. They didn't charge me $0.99 or even $1.95. They charge me $29.95 to access a one time report. I wouldn't have minded if there had been anything in it. I have been searching for information on this person for over a decade.
All they had was his birth date and death date. I already knew that! That comes up on the Social Security death index. Heck, that comes up if you type his name into any internet search engine.
Otherwise there was absolutely nothing there. Every tab I clicked on showed a big fat 0 (ZERO). In other words, they charged me $30 and gave me absolutely nothing in return. That is a Rip Off!!!
Luckily I used Pay Pal instead of a credit card. I will still have to go check and make sure they don't try to set up a recurring charge on there. I had another company do that.
Had a background report run in April on a person. Entered my credit card information, thinking I was paying for a month of reports. After doing the inital report I tried to do a second report and was only able to get their address and information. Information that I could get free if I looked for it.
Fast forward - Noticed a fee on my credit card statement last month but did not pay "enough" attention. Noticed it again this month and looked back to see that they had been charging my card $19.95 every month since April 4th.
When I called and told them that I did not intend to sign up for a monthly charge, that I only wanted the one report, they told me that they would cancel my "membership" but that there would be no credit of any kind. I said "even though I did not intend to get this service and have never used it since the second attempt"
Be aware that there is no place to cancel your "membership" when you are signed in. I looked. Nothing. You have to call them. This is fraud and a ripoff as far as I am concerned.
I contacted PeopleSmart after I found out online that my ex-husband had died and I wanted more information. This was probably stupid since, if he's dead, what difference does it make. Anyway, I paid $20 to PeopleSmart to learn more and was admitted into the "Holy of Holies" their database and found NOTHING. After I saw the list of complaints against PeopleSmart on your Ripoff website I wanted to add mine.
I have been charged since October 2013 each month in the amount of 19.95 based on a .95 cents charge made on my computer while I was in the Hospital for a one time service for who knows what and I just received my very first bank statement last week and found that they and beacon credit union by not providing me a monthly savings account statement in a very very deceptive way were hiding this information in violation of the Texas DTPA continued charging in a way so that don’t see it this is nothing more than stealing, plain and simple. When I reported this to Beacon Federal Credit Union a very rude and disinterested person when she received my lawful denial by the name of Jennifer stated “there was an offer for a 7-day trial to the web site. It appears that I signed-up for an offer during the checkout process that the membership of $ 19.95 would be billed when the trial expired after 7 days this is nothing more than fraud by trick.
I can assure you that running a business this way by People smart and Beacon Federal Credit union is one way to ensure you won't be for long. In summary I did not give this company a right to make any charges on my account and do not appreciate the rude statements made by both companies and will file a TDTPA complaint with the appropriate agencies and I want a refund of all charges this caused.. other
Cc: Texas AG and K Kastel Esq.