Do not buy from this company! I ordered two speakers and one came with debris inside of it. It looks like birds nested in the speaker. I made several attempts by emails, phone calls, and voice mails to get these crooks to take back the filthy speaker and no one returned my calls or make any attempt to assist me. UNBELIEVABLE! I wasted $69.00 and this does not include the stress and inconvenience caused. I cannot believe how unreasonable and shady this company actually is! Not to mention the rude person called JOSEPH who always answers the phone but never able to help. He constantly sends my calls to dead end voice mails.”
Rip off! Ordered speakers on March 8th abd two weeks later I received 8"" speakers when my order was for 6.5"". Customer service admitted their ""other"" warehouse shipped the wrong product and will reach out to me for an exchange. It's 4/21/14 over a month and a half later and still no word from this other warehouse. I called the company multiple times and their customer service departnent keot saying they have to reach out to the warehouse manager and get back to me. after multiple calls throughout the month and a half the story became old. I sent the customer service department and the shipping department multiple emails with no response other than ""we are working on it."" Now they stop responding to my emails and their ""other"" warehouse who I believe is the manufacturer that dropped shipped my item is nowhere to be found. Still onlinecarstereo failed to gice their customer a refund and will only do so when the get their product back, but unfortunately they can't seem to figure out how to get the other warehouse to send a shipping label. They also refuse to ship a new product until they get this one back but don'to want to put in the effort to send a shopping label. Now I'm stuck with a credit card bill and speakers I can't use.
Onlinecarstereo.com Reviews
Do not buy from this company! I ordered two speakers and one came with debris inside of it. It looks like birds nested in the speaker. I made several attempts by emails, phone calls, and voice mails to get these crooks to take back the filthy speaker and no one returned my calls or make any attempt to assist me. UNBELIEVABLE! I wasted $69.00 and this does not include the stress and inconvenience caused. I cannot believe how unreasonable and shady this company actually is! Not to mention the rude person called JOSEPH who always answers the phone but never able to help. He constantly sends my calls to dead end voice mails.”
Rip off! Ordered speakers on March 8th abd two weeks later I received 8"" speakers when my order was for 6.5"". Customer service admitted their ""other"" warehouse shipped the wrong product and will reach out to me for an exchange. It's 4/21/14 over a month and a half later and still no word from this other warehouse. I called the company multiple times and their customer service departnent keot saying they have to reach out to the warehouse manager and get back to me. after multiple calls throughout the month and a half the story became old. I sent the customer service department and the shipping department multiple emails with no response other than ""we are working on it."" Now they stop responding to my emails and their ""other"" warehouse who I believe is the manufacturer that dropped shipped my item is nowhere to be found. Still onlinecarstereo failed to gice their customer a refund and will only do so when the get their product back, but unfortunately they can't seem to figure out how to get the other warehouse to send a shipping label. They also refuse to ship a new product until they get this one back but don'to want to put in the effort to send a shopping label. Now I'm stuck with a credit card bill and speakers I can't use.
Now I remember why I used crutchfield.