This is by far the worst Credit Union ever!! My mother and sister are on a joint account. My mother passed away and during the worst moment of our lives this piece of crap credit Union found a way to make it worse. My sister went into the branch to withdraw some money to help out with expenses and was told the account was put on a hold because my mom had a charge card with a balance. They would not let my sister withdraw some VERY much needed cash because they wanted to pay off the credit card first.
There was no late payments on the account and there was no issues with her credit card. Because the credit card was in my Mom's name only they decided to keep all the money in their JOINT account and pay the credit card with it. I spoke with some real winner named Kathy and told her to let my sister take out the money she needs and I will pay the credit card in full when the bill arrives. She said ' We are not a bank and that's not how we do business"....Wtf!!! I told her to just keep the money that's in the account and good luck getting the rest of the balance from me!!! Heartless b******s!!!
One Nevada Credit Union Reviews
This is by far the worst Credit Union ever!! My mother and sister are on a joint account. My mother passed away and during the worst moment of our lives this piece of crap credit Union found a way to make it worse. My sister went into the branch to withdraw some money to help out with expenses and was told the account was put on a hold because my mom had a charge card with a balance. They would not let my sister withdraw some VERY much needed cash because they wanted to pay off the credit card first.
There was no late payments on the account and there was no issues with her credit card. Because the credit card was in my Mom's name only they decided to keep all the money in their JOINT account and pay the credit card with it. I spoke with some real winner named Kathy and told her to let my sister take out the money she needs and I will pay the credit card in full when the bill arrives. She said ' We are not a bank and that's not how we do business"....Wtf!!! I told her to just keep the money that's in the account and good luck getting the rest of the balance from me!!! Heartless b******s!!!