Odysseys-Unlimited


Country United States
State Brunei Darussalam
City Newton
Address 275 Washington Street, Ste 300
Phone 6174549100
Website www.odysseys-unlimited.com

Odysseys-Unlimited Reviews

  • May 12, 2014

On Jan. 20, 2014 I departed Seattle bound for Delhi, India on a 22 day group excursion for a tour through India through Odysseys-Unlimited, the tour company headquartered in Newton, MA. I had traveled previously in 2011 to Morocco with O-U and was very happy with that tour. The trip to India, however, was filled with errors from the start. O-U booked my flights to India so that I flew non-stop from Seattle to Dubai, a 14 hour flight over the North Pole. I arrived in Dubai at roughly the local time of 1 a.m. I caught my connecting flight to Delhi and arrived at the Delhi airport at roughly 3 a.m. local time. O-U arranged a van to take me to my Delhi hotel, which is where the tour began. I was checked into my Delhi hotel room by roughly 5 a.m. local time. There is a 12.5 hour time zone change between Seattle and Delhi and I had just been in transit for roughly 21 hours.

I was informed by my van driver that the tour began five hours later. I got word through the hotel to my Indian guide that I would not be able to attend the introductory tour meeting at 10 a.m., five hours after I walked into my hotel room. I asked to have the trip's itinerary delivered to my hotel room so that I would know when and where to meet my guide and fellow travelers. I had to get some sleep. When I awoke after about three hours of sleep I had received the daily itinerary break down of the tour, with my guide's name. When I read the daily itinerary that had just been delivered, it was dated Dec. of 2013, with the first day of the tour listed as Dec. 14, 2013. I was so jet-lagged that I felt truly ill and I knew I was confused, but I also knew it was Jan. of 2014. I had no way to contact my guide, didn't even know his name yet, so I emailed O-U in Newton and explained the situation. Within an hour I had an updated, correctly dated itinerary. I managed to get to the hotel lobby by 11 a.m. and saw some other tour members for the first time. Our 1/2 day excursion of Delhi was to start at 12:30 p.m.. I looked in the shops of the hotel until my non-digital watch told me it was 11:30 a.m. (I had reset it at Delhi airport so I could get up to speed with local time). I went into the lobby and thought I would just sit there and rest until my tour group met to leave an hour later. In the lobby I saw this Indian fellow tearing around the lobby like a chicken with his head cut off. He asked if I was LD. I said I was. He said he was the tour guide (whom I will refer to as NP) and he began to chastise me. He said he had been looking all over the hotel for me, and that I was never to put a ""do not disturb sign"" on my hotel door again on the trip because that meant that he couldn't get the hotel personnel to open the door to see if I was in my room. I said I was sorry but I was also confused because it was only then 11:30 a.m. and I thought that we were not to leave for our tour of Delhi for another hour. He was furious and said it was 12:30 p.m. I looked at my watch, showed it to him, and told him I had obviously made a mistake; I had miss set my watch by 1 hour. I apologized profusely as we walked to the bus, where everyone else was seated, waiting for me. I was very sorry and embarrassed and I climbed on the bus and said hello and I'm sorry to the driver and his assistant, walked into the coach area and said ""Hello everyone, I am LD and I AM SO SORRY for keeping you waiting. I explained I had mistakenly set my watch. Every single member of that 21 person tour was just wonderful about it. They all said things like, ""we heard you just arrived at 5 a.m. this morning, was your flight late, had a flight been canceled? "" and all that kind of thing. I promised them it wouldn't happen again, and I can assure you that it did not because I pride myself on punctuality and think it is terribly arrogant when people in any country keep you waiting.On Jan. 22, 2014 I departed Seattle bound for Delhi, India on a 22 day group excursion for a tour through India through Odysseys-Unlimited, the tour company headquartered in Newton, MA. I had traveled previously in 2011 to Morocco with O-U and was very happy with that tour. The trip to India, however, was filled with errors from the start. O-U booked my flights to India so that I flew non-stop from Seattle to Dubai, a 14 hour flight over the North Pole. I arrived in Dubai at roughly the local time of 1 a.m. I caught my connecting flight to Delhi and arrived at the Delhi airport at roughly 3 a.m. local time. O-U arranged a van to take me to my Delhi hotel, which is where the tour began. I was checked into my Delhi hotel room by roughly 5 a.m. local time. There is a 12.5 hour time zone change between Seattle and Delhi and I had just been in transit for roughly 21 hours.

Write a Review about Odysseys-Unlimited