I ordered Garcenia off a web page that stated it was only $2.95 for shipping. I also ordered Kambenia, I only ordered one bottle, they charged me for 3.
3 weeks later, I noticed a charge on my account with just numbers beside it. When I called the bank, they said it was an Organic place in Californial and gave me their number.
When I called they stated that I needed to call and cancel within 14 days from the date I ordered. I explained I just recieved them last week and didn't even open the bottle yet. It never stated on the website that you had to cancel anything, They will charge you each month. I wanted to send it back and they said I could but had to pay the shipping plus a $9.95 restocking fee.
I tried to speak with a manager but they kept telling me the same thing, there was nothing stated about the 14 day cancellation and to charge me a restocking fee when we have to pay the shipping fee?? They were very rude to me and no matter what I said, I am not getting my money back.
Nutra Customer Service Reviews
I ordered Garcenia off a web page that stated it was only $2.95 for shipping. I also ordered Kambenia, I only ordered one bottle, they charged me for 3.
3 weeks later, I noticed a charge on my account with just numbers beside it. When I called the bank, they said it was an Organic place in Californial and gave me their number.
When I called they stated that I needed to call and cancel within 14 days from the date I ordered. I explained I just recieved them last week and didn't even open the bottle yet. It never stated on the website that you had to cancel anything, They will charge you each month. I wanted to send it back and they said I could but had to pay the shipping plus a $9.95 restocking fee.
I tried to speak with a manager but they kept telling me the same thing, there was nothing stated about the 14 day cancellation and to charge me a restocking fee when we have to pay the shipping fee?? They were very rude to me and no matter what I said, I am not getting my money back.