On January 31rst 2014I ordered furniture from NC Furniture Best Buys for the total of $2156.92. I was told that if I ordered that they had it in the warehouse and we would receive our furniture when we moved to NC. In Feb and March I contacted Rick at NCFBB and was told that they were waiting for the delivery company to pick up my furniture and put in their warehouse in NC for us.
We arrived 31March 2014 and I called for our furniture. I was told that it was being shipped and that because it took ten days for any check to clear that my order was not in warehouse. Then I was told that they were waiting on the manufacture to ship it from "China". What??? In April I spoke with "Karen" and was told that they were still waiting on the shipment. I then asked for a full refund of money. I told that they would not refund and if they did do refunds they take half the price an all shipping charges from money. I then spoke again in May to Karen and was told that they expected shipment to arrive and be delivered June 2014.
At the end of May my husband checke the NCFBB website and found this statement "To Our Customers.
Unfortunately, we are having to close the store due to poor sales. We have explored many options to keep our doors open without success; and as a result, we are left with no option but to close our doors on 6/3/14. We are heart-broken about having to close the store.
We will not be processing any orders and our website will be non functional beginning on 4/3/14. Over the next sixty days we will be going over all our accounting records and will be in contact with you.
The decision to close down this store was not an easy one and we enjoyed the relationships with our customers over the years. Customers who do not have their merchandise are permitted to dispute the charge with their credit card company. All other customers, we will be in contact with you regarding your order, but this will take time to work through.
Sincerely,
Furniture Best Buys
I have yet to be contacted. Their e-mail and phone are not functioning
I ordered a sofa and side chair from this company Nov 18, 2013 over the internet. They required full payment up front and gave a further discount for payment other than credit card (bad idea for customer). They responded to an inquiry in December, but gave no delivery projections or status. Weekly, then daily inquiries beginning in March and April 2014 went unanswered. Many phone inquiries resulted only in voice mail. No real live person could be contacted. I filed a complaint with the BBB. They responded that the company would not respond. I received a request for information from the US Postal Inspector regarding the company and responded with all available information. I do not believe I will ever get my furniture or my money returned. Beware.
I ordered bedroom furniture for my grandson in February 2014 from this company. All appeared well at that time. I emailed them several times, received responses, and all seemed well at this point. Called them as it seemed too much time had gone by and I still had received the furniture. They told me that it would probably be the end of April of first week of May before delivery could be set.
Furniture never arrived; I emailed them again and did not receive a response. Called them and got a recorded message that phone had been disconnected. That threw up a red flag!
Called C of C in Myrtle Beach, SC as that was the city on some communication I received. Found out that company closed! Go to their website and read the message they have left for their customers.
I doubt very seriously that they will be contacting anyone! They just took the money and ran with it! What do we do now - hopefully, enough people will report them and we can begin a lawsuit!
NC Furniture Best Buys Reviews
They're behind bars now.
The shady characters running this place were convicted.
https://www.justice.gov/usao-sdga/pr/husband-and-wife-sentenced-fraud-scheme-which-targeted-internet-furniture-shoppers
On January 31rst 2014I ordered furniture from NC Furniture Best Buys for the total of $2156.92. I was told that if I ordered that they had it in the warehouse and we would receive our furniture when we moved to NC. In Feb and March I contacted Rick at NCFBB and was told that they were waiting for the delivery company to pick up my furniture and put in their warehouse in NC for us.
We arrived 31March 2014 and I called for our furniture. I was told that it was being shipped and that because it took ten days for any check to clear that my order was not in warehouse. Then I was told that they were waiting on the manufacture to ship it from "China". What??? In April I spoke with "Karen" and was told that they were still waiting on the shipment. I then asked for a full refund of money. I told that they would not refund and if they did do refunds they take half the price an all shipping charges from money. I then spoke again in May to Karen and was told that they expected shipment to arrive and be delivered June 2014.
At the end of May my husband checke the NCFBB website and found this statement "To Our Customers.
Unfortunately, we are having to close the store due to poor sales. We have explored many options to keep our doors open without success; and as a result, we are left with no option but to close our doors on 6/3/14. We are heart-broken about having to close the store.
We will not be processing any orders and our website will be non functional beginning on 4/3/14. Over the next sixty days we will be going over all our accounting records and will be in contact with you.
The decision to close down this store was not an easy one and we enjoyed the relationships with our customers over the years. Customers who do not have their merchandise are permitted to dispute the charge with their credit card company. All other customers, we will be in contact with you regarding your order, but this will take time to work through.
Sincerely,
Furniture Best Buys
I have yet to be contacted. Their e-mail and phone are not functioning
I ordered a sofa and side chair from this company Nov 18, 2013 over the internet. They required full payment up front and gave a further discount for payment other than credit card (bad idea for customer). They responded to an inquiry in December, but gave no delivery projections or status. Weekly, then daily inquiries beginning in March and April 2014 went unanswered. Many phone inquiries resulted only in voice mail. No real live person could be contacted. I filed a complaint with the BBB. They responded that the company would not respond. I received a request for information from the US Postal Inspector regarding the company and responded with all available information. I do not believe I will ever get my furniture or my money returned. Beware.
I ordered bedroom furniture for my grandson in February 2014 from this company. All appeared well at that time. I emailed them several times, received responses, and all seemed well at this point. Called them as it seemed too much time had gone by and I still had received the furniture. They told me that it would probably be the end of April of first week of May before delivery could be set.
Furniture never arrived; I emailed them again and did not receive a response. Called them and got a recorded message that phone had been disconnected. That threw up a red flag!
Called C of C in Myrtle Beach, SC as that was the city on some communication I received. Found out that company closed! Go to their website and read the message they have left for their customers.
I doubt very seriously that they will be contacting anyone! They just took the money and ran with it! What do we do now - hopefully, enough people will report them and we can begin a lawsuit!