I booked a reservation with the Ahwanee Hotel in Yosemite National Park with this company, primarily because I had no other option and was young and stupid. I later was called to tell me that my requested dates were not available. No charge was made to my account. I later went on line and found another property 20 miles from Yosemite Valley, The Tenaya, and called the lodge to inquire about the available rooms, thinking I was making the reservation directly with the Lodge. Unbeknownst to me, National Park Reservations somehow inserted themselves into the transaction. I cancelled the reservation about two weeks later for medical reasons and later found a charge to my credit card for ten percent of the total fees for the projected stay. I travel a great deal for business and pleasure and have never before encountered similar charges of this amount if accomodations were cancelled before a stated cutoff date. WHO ARE THESE FOLKS? On whose authority do they seemingly control all of the hotel space in our National Parks? They certainly add little or nothing to the experience and their outrageous 10% commision bears no relationship to their effort or value. Do they have an exclusive government contract of some type.? Can one rent hotel space in our National Parks without using their "service"? Regardless, be forewarned. This is about as close to a scam as anything I have recently encountered. If Hilton and Marriott and all other hotel chains can operate without these predatory practices, perhaps National Park Reservations should quietly go away and let Hilton handle park reservations WITHOUT charging a non-refundable booking fee. I would avoid these guys completely, even if it meant not staying at a hotel in one of our national parks. Is this monopoly in the best interests of our country? At a minmum, two or three competitors would seem to be reasonble.
Made reservations at skyline drive for 10 people for a suite with a bedroom on each side and 2 additional rooms. Payed in advance.when we got there our room was given to someone else. National park reservations says they made the mistake and are willing to give me back my 110 dollar booking fee. 4 grandchildren and 6 adults four of which had to take vacation days. This response is a joke. You can not find an address for this company or the ceo.we ended up driving 4 more hours home on the same day. What a disappointment to the grandkids . If anyone knows how I can get their address or ceo name please reply.
I would say stay away from NationalParkReservations.com at ALL COSTS!!! I used to work there, thankfully no more. The company is a VERY misleading business. Everyone who works there knows what a sh**y business it is, what a sh**y business model, in addition, what a complete joke the business and manager are. The current manager (she replaced the former manager, who was actually very nice and was well liked] is worthless as an employee, manager and/or leader of any business. I wouldn't hire her to wipe my ass, she would get that wrong too. The reason the former manager was fired, was because, get ready for this, she wanted to start a family and have a kid with her husband and the owner didn't want her to, as I presume, he would think it would create problems for his business. Is he her dad, god, overlord or business czar?! I don't think so, I would have told him to go f*** himself. Back to the point. So, she was fired or quit (not sure), a new manager took over and all hell has broken loose.
Now, I know for a fact that the current manager is/was a sh**ty customer service rep. So how is it, that she gets promoted from the bottom of the job-tasks, all the way to managerial position with no track-record of success and especially not having been there for any amount of time to prove herself? Prior to the managerial position she currently holds, she ran two other businesses in the ground in California and is doing the same with this one. Point being, she did nothing to deserve any type of promotion to a managerial position; well, I'm sure she did something, either her mouth, elbows or knees are sore, ahem, we'll put it in this context. The current manager has been given direct orders to look for legal ways to fire all the old employees (they moved from Whitefish to Kalispell) so they can usher in new ones, I saw this happen numerous times. How is this legal and why would one do this? I'll tell you why. New employees can't uncover the truth/dirt on this business and they don't know anything about the dark history of this business (why would you hide and what do you have to hide?). Food for thought.
Since the owner is a lawyer, he knows all the little loopholes, tricks of the trade, etc... to keep unassuming and potential customers confused as possible. Hence, the color-theme, the fact that it looks like the government website, the fact that the company itself is LLC. So many companies have had issues with NationalParkReservations.com and so many places where one books reservations have had many, upon many issues with them.
No one EVER needs to use this service or another middle-man type business to book reservations you can book yourself! Go to Recreation.GOV to book your hotels, activities, lodging, etc... and put this company and others like it out of business. No matter what this s***y business states, they don't offer you or any other consumer anything you can't get or provide for yourself.
To help out "We were scammed also", I have the requested information you're seeking.
I do hope I've been of some help to those of you who have been "tricked" and/or mislead by this s**t business. Yes, it is up to the individual person to read ALL the fine-print and if you can't find what you're looking for, ask for it specifically. And, the business is not in Arizona, it's in Kalispell, MT. Just follow the included BBB link and you'll find all the information you need.
If you really want to book activities, reservations, lodging, etc... within/around any other parks, make sure the website you go to is Recreation.GOV and nothing else. If it doesn't have a .GOV on the end of your website address, then there is a very good charge you will be charged extra doing something you could have done in the first place for yourself. Save yourself money, time, stress and heartache.
This website mislead people to think it's an official national park hotel reservation. It lures people with unusually low hotel room prices "starting at $***". once you click on it, you would go through couple pages and then it tricks you into clicking on 2nd and 3 choices. i gave them my info and cc to inquire about the cheap room they advertised. I was charged 10% of the most expensive hotels on my choices as nonrefundable reservation fee even though I tried to cancel it within 24 hours.
Deceptive business. Their website misleads people to think it's an official government national park site. They advertise unusually low price hotels and lure you into clicking on it and inquire about it. the site misled me to go through pages for its advertised low priced hotel and then charged 10% of more than twice as expensive hotels even though i called within 24 hours to cancel.
National Park Reservations Inc. Reviews
I booked a reservation with the Ahwanee Hotel in Yosemite National Park with this company, primarily because I had no other option and was young and stupid. I later was called to tell me that my requested dates were not available. No charge was made to my account. I later went on line and found another property 20 miles from Yosemite Valley, The Tenaya, and called the lodge to inquire about the available rooms, thinking I was making the reservation directly with the Lodge. Unbeknownst to me, National Park Reservations somehow inserted themselves into the transaction. I cancelled the reservation about two weeks later for medical reasons and later found a charge to my credit card for ten percent of the total fees for the projected stay. I travel a great deal for business and pleasure and have never before encountered similar charges of this amount if accomodations were cancelled before a stated cutoff date. WHO ARE THESE FOLKS? On whose authority do they seemingly control all of the hotel space in our National Parks? They certainly add little or nothing to the experience and their outrageous 10% commision bears no relationship to their effort or value. Do they have an exclusive government contract of some type.? Can one rent hotel space in our National Parks without using their "service"? Regardless, be forewarned. This is about as close to a scam as anything I have recently encountered. If Hilton and Marriott and all other hotel chains can operate without these predatory practices, perhaps National Park Reservations should quietly go away and let Hilton handle park reservations WITHOUT charging a non-refundable booking fee. I would avoid these guys completely, even if it meant not staying at a hotel in one of our national parks. Is this monopoly in the best interests of our country? At a minmum, two or three competitors would seem to be reasonble.
We were scamed also.
Made reservations at skyline drive for 10 people for a suite with a bedroom on each side and 2 additional rooms. Payed in advance.when we got there our room was given to someone else. National park reservations says they made the mistake and are willing to give me back my 110 dollar booking fee. 4 grandchildren and 6 adults four of which had to take vacation days. This response is a joke. You can not find an address for this company or the ceo.we ended up driving 4 more hours home on the same day. What a disappointment to the grandkids . If anyone knows how I can get their address or ceo name please reply.
Very Misleading Business!
I would say stay away from NationalParkReservations.com at ALL COSTS!!! I used to work there, thankfully no more. The company is a VERY misleading business. Everyone who works there knows what a sh**y business it is, what a sh**y business model, in addition, what a complete joke the business and manager are. The current manager (she replaced the former manager, who was actually very nice and was well liked] is worthless as an employee, manager and/or leader of any business. I wouldn't hire her to wipe my ass, she would get that wrong too. The reason the former manager was fired, was because, get ready for this, she wanted to start a family and have a kid with her husband and the owner didn't want her to, as I presume, he would think it would create problems for his business. Is he her dad, god, overlord or business czar?! I don't think so, I would have told him to go f*** himself. Back to the point. So, she was fired or quit (not sure), a new manager took over and all hell has broken loose.
Now, I know for a fact that the current manager is/was a sh**ty customer service rep. So how is it, that she gets promoted from the bottom of the job-tasks, all the way to managerial position with no track-record of success and especially not having been there for any amount of time to prove herself? Prior to the managerial position she currently holds, she ran two other businesses in the ground in California and is doing the same with this one. Point being, she did nothing to deserve any type of promotion to a managerial position; well, I'm sure she did something, either her mouth, elbows or knees are sore, ahem, we'll put it in this context. The current manager has been given direct orders to look for legal ways to fire all the old employees (they moved from Whitefish to Kalispell) so they can usher in new ones, I saw this happen numerous times. How is this legal and why would one do this? I'll tell you why. New employees can't uncover the truth/dirt on this business and they don't know anything about the dark history of this business (why would you hide and what do you have to hide?). Food for thought.
Since the owner is a lawyer, he knows all the little loopholes, tricks of the trade, etc... to keep unassuming and potential customers confused as possible. Hence, the color-theme, the fact that it looks like the government website, the fact that the company itself is LLC. So many companies have had issues with NationalParkReservations.com and so many places where one books reservations have had many, upon many issues with them.
No one EVER needs to use this service or another middle-man type business to book reservations you can book yourself! Go to Recreation.GOV to book your hotels, activities, lodging, etc... and put this company and others like it out of business. No matter what this s***y business states, they don't offer you or any other consumer anything you can't get or provide for yourself.
To help out "We were scammed also", I have the requested information you're seeking.
(http://www.bbb.org/eastern-washington/business-reviews/hotels-reservations/national-park-reservations-in-kalispell-mt-64002909/).
I do hope I've been of some help to those of you who have been "tricked" and/or mislead by this s**t business. Yes, it is up to the individual person to read ALL the fine-print and if you can't find what you're looking for, ask for it specifically. And, the business is not in Arizona, it's in Kalispell, MT. Just follow the included BBB link and you'll find all the information you need.
If you really want to book activities, reservations, lodging, etc... within/around any other parks, make sure the website you go to is Recreation.GOV and nothing else. If it doesn't have a .GOV on the end of your website address, then there is a very good charge you will be charged extra doing something you could have done in the first place for yourself. Save yourself money, time, stress and heartache.
Good Luck!
This website mislead people to think it's an official national park hotel reservation. It lures people with unusually low hotel room prices "starting at $***". once you click on it, you would go through couple pages and then it tricks you into clicking on 2nd and 3 choices. i gave them my info and cc to inquire about the cheap room they advertised. I was charged 10% of the most expensive hotels on my choices as nonrefundable reservation fee even though I tried to cancel it within 24 hours.
Deceptive business
Deceptive business. Their website misleads people to think it's an official government national park site. They advertise unusually low price hotels and lure you into clicking on it and inquire about it. the site misled me to go through pages for its advertised low priced hotel and then charged 10% of more than twice as expensive hotels even though i called within 24 hours to cancel.