I was recently contacted by National Merchant Services claiming that my credit card processing equipment did not meet the new standards VISA and MasterCard had established in light of recent consumer card information breaches from a couple of major retailers. VISA and Master Card they claimed were requiring those machines to be replaced with new ones that had EMV chip capability.
They faxed me information they said was required to send out the new machines. When I mentioned that I process extremely few card transactions, suddenly the lady couldn't get off the phone fast enough. She said if I only processed that many then my machine was fine - no need for it to be updated.
A couple of days later I mentioned this incident to my current processing provider. She said it was an underhanded attempt to transfer my processing to their services. Upon review of the documents (which I did nothing with thankfully) it is stated that you're signing up with them. They ask for all kinds of information on these forms that may be standard for setting up a merchant account, but it would definitely not be in your interest to have anyone get that information if you weren't doing legitimate business with them.
During all the time on the phone, not once was mention made that they were switching you to their services. If a person proceeds you end up with obligations to your current provider and/or lease agreements, and additionally would be obligated to them for what you signed up for. They wanted to get the new machine out right away, and the machine they were going to provide wasn't even one I would have wanted, but they made it sound like that was all that was available to be in compliance with the new VISA/MasterCard requirements.
National Merchant Services Reviews
I was recently contacted by National Merchant Services claiming that my credit card processing equipment did not meet the new standards VISA and MasterCard had established in light of recent consumer card information breaches from a couple of major retailers. VISA and Master Card they claimed were requiring those machines to be replaced with new ones that had EMV chip capability.
They faxed me information they said was required to send out the new machines. When I mentioned that I process extremely few card transactions, suddenly the lady couldn't get off the phone fast enough. She said if I only processed that many then my machine was fine - no need for it to be updated.
A couple of days later I mentioned this incident to my current processing provider. She said it was an underhanded attempt to transfer my processing to their services. Upon review of the documents (which I did nothing with thankfully) it is stated that you're signing up with them. They ask for all kinds of information on these forms that may be standard for setting up a merchant account, but it would definitely not be in your interest to have anyone get that information if you weren't doing legitimate business with them.
During all the time on the phone, not once was mention made that they were switching you to their services. If a person proceeds you end up with obligations to your current provider and/or lease agreements, and additionally would be obligated to them for what you signed up for. They wanted to get the new machine out right away, and the machine they were going to provide wasn't even one I would have wanted, but they made it sound like that was all that was available to be in compliance with the new VISA/MasterCard requirements.