I ordered a free trial of Nitro Focus No3 Black on May 8 and recieved the product on May 12th. I have been taking the product as suggested and I have not seen any affect to the pills.
I was going to cancel my trial, but decided that I would continue using them until they were gone. On May 23, I seen a pending withdrawal for 119.89 from Nitro Focus and called them up to cancel the pending withdrawal. The person I talked to told me that since I called after my trial was up, I could not get a refund.
I refused to except that as an answer and told them that I was not going to pay for something that was not doing anything for me. After about ten minutes of discussing the fact that I was not happy at all with the way they run their business, the Representative asked me if I would take a 50% refund.
I told him that I wanted a full refund. He told me that there was no way that I could get a full refund because the Company does not give refunds. He asked me again if I wanted to take his offer . I decided that it was better to take some refund then to lose all my money, so I said yes, But I also told him that I was not pleased taking half a refund.
I am a little disappointed in your cancellation policy. I placed an order for the Muscle Focus sample online on August 28, 2014, the order was filled on September 2, 2014, and I received your product on September 8, 2014. I contacted the company customer service department on September 8, 2014, the day I received the order, to cancel any and all future orders effective immediately and was told that I was a 2 days late. Per your customer service representative, I needed to cancel within 10 and since I did not contact customer service my first 30 day supply was shipped on September 6, 2014, at a cost of $105.
I did not realize that the 10 days was calendar days which includes a holiday (Labor Day) and weekends. I called as soon as I received the trial shipment and was not expecting to be charged $105 for something that I do not intend on using after finishing the sample. As a disabled combat veteran who is trying to get my health and life back together, I was looking for other ways to get my body back in shape before my injuries but apparently it is more important for Muscle Focus to make a quick buck than to do the right thing and honor my request.
I do not want the shipment and my credit card was already charged the $105. The only thing I want from Muscle Focus is a full refund of the $105 they stole from me.
Muscle Focus Reviews
I ordered a free trial of Nitro Focus No3 Black on May 8 and recieved the product on May 12th. I have been taking the product as suggested and I have not seen any affect to the pills.
I was going to cancel my trial, but decided that I would continue using them until they were gone. On May 23, I seen a pending withdrawal for 119.89 from Nitro Focus and called them up to cancel the pending withdrawal. The person I talked to told me that since I called after my trial was up, I could not get a refund.
I refused to except that as an answer and told them that I was not going to pay for something that was not doing anything for me. After about ten minutes of discussing the fact that I was not happy at all with the way they run their business, the Representative asked me if I would take a 50% refund.
I told him that I wanted a full refund. He told me that there was no way that I could get a full refund because the Company does not give refunds. He asked me again if I wanted to take his offer . I decided that it was better to take some refund then to lose all my money, so I said yes, But I also told him that I was not pleased taking half a refund.
I am a little disappointed in your cancellation policy. I placed an order for the Muscle Focus sample online on August 28, 2014, the order was filled on September 2, 2014, and I received your product on September 8, 2014. I contacted the company customer service department on September 8, 2014, the day I received the order, to cancel any and all future orders effective immediately and was told that I was a 2 days late. Per your customer service representative, I needed to cancel within 10 and since I did not contact customer service my first 30 day supply was shipped on September 6, 2014, at a cost of $105.
I did not realize that the 10 days was calendar days which includes a holiday (Labor Day) and weekends. I called as soon as I received the trial shipment and was not expecting to be charged $105 for something that I do not intend on using after finishing the sample. As a disabled combat veteran who is trying to get my health and life back together, I was looking for other ways to get my body back in shape before my injuries but apparently it is more important for Muscle Focus to make a quick buck than to do the right thing and honor my request.
I do not want the shipment and my credit card was already charged the $105. The only thing I want from Muscle Focus is a full refund of the $105 they stole from me.