I was contacted by Multiview who explained they were the leaders in the industry for advertising to automotive dealers- we discussed terms of their marketing services- I stipulated that I wasn't absolutely sure when I would be able to utilize their advertising since I had a first priority objective to complete. They told me that they completely understood that they would not hold my feet to the fire- and work with what ever date I was ready to launch my campaign. The lead sales rep - or director insisted that he would do whatever was necessary to work with whatever dates even though it could be three to four months out. I was told that I should just sign the contract (anyway) to agree to the terms of pricing and nothing more- I told him again that I wasn't sure when I would likely kick the campaign off. The following day I contacted this representative and told him that the content wouldn't be ready until sometime in October if that - I insisted that he would send an email to my attention indicating the company understood no further action would take place on their end until I could determine a starting point. He forwarded an email to my attention with the understanding their was no obligation on my end and told me to relax and have a drink! Two weeks later I received repeated calls and an email from a sales representative at Multiview asking me for a credit card or a good faith deposit check- none of which I ever agreed to. I forwarded an email reply to the sales consultant and explained he had no business contacting my place of business collecting on debt that I do not owe in the first place! Later, the following week I received an invoice from the company telling me I owed payment in the amount of $1800 - I immediately contacted the company for clairification they insisted I owed the money. I told them this wasn't the case- I did speak with the General Manager and he apologized for the mistake on their end. Yesterday, I received another invoice in the mail and the invoice was dated two days after the General Manager assured me he would rectify the situation. I contacted the billing department again... this time I am told I can expect to receive another invoice in October. I left several messages with the General Manager and also sent several email's that I have no intention in doing business with this company. If they think they are going to bully me into paying $18,000 dollars I didn't agree to they can think again. No company should be allowed to use these kind of abusvie tactic's to sell online advertising. I will be more than happy to take this dispute to the governor in the state of Georgia- that is where my next letter will be going to.
I was harassed by a sales representative for weeks about an online guide. After changing our mind about the avenue I was harassed by their collection agency. It seems the customer service agent conveniently forgot to mention they have NO CANCELLATION POLICY. They will do anything to get you an invoice, and once you have it you HAVE to pay NO MATTER WHAT.
This is a horrible service. This is not a reputable company. I would encourage ANYONE to avoid contact with Multiview at all costs.
MultiView, Inc. Reviews
I was contacted by Multiview who explained they were the leaders in the industry for advertising to automotive dealers- we discussed terms of their marketing services- I stipulated that I wasn't absolutely sure when I would be able to utilize their advertising since I had a first priority objective to complete. They told me that they completely understood that they would not hold my feet to the fire- and work with what ever date I was ready to launch my campaign. The lead sales rep - or director insisted that he would do whatever was necessary to work with whatever dates even though it could be three to four months out. I was told that I should just sign the contract (anyway) to agree to the terms of pricing and nothing more- I told him again that I wasn't sure when I would likely kick the campaign off. The following day I contacted this representative and told him that the content wouldn't be ready until sometime in October if that - I insisted that he would send an email to my attention indicating the company understood no further action would take place on their end until I could determine a starting point. He forwarded an email to my attention with the understanding their was no obligation on my end and told me to relax and have a drink! Two weeks later I received repeated calls and an email from a sales representative at Multiview asking me for a credit card or a good faith deposit check- none of which I ever agreed to. I forwarded an email reply to the sales consultant and explained he had no business contacting my place of business collecting on debt that I do not owe in the first place! Later, the following week I received an invoice from the company telling me I owed payment in the amount of $1800 - I immediately contacted the company for clairification they insisted I owed the money. I told them this wasn't the case- I did speak with the General Manager and he apologized for the mistake on their end. Yesterday, I received another invoice in the mail and the invoice was dated two days after the General Manager assured me he would rectify the situation. I contacted the billing department again... this time I am told I can expect to receive another invoice in October. I left several messages with the General Manager and also sent several email's that I have no intention in doing business with this company. If they think they are going to bully me into paying $18,000 dollars I didn't agree to they can think again. No company should be allowed to use these kind of abusvie tactic's to sell online advertising. I will be more than happy to take this dispute to the governor in the state of Georgia- that is where my next letter will be going to.
Incapable of Providing Proper Service
I was harassed by a sales representative for weeks about an online guide. After changing our mind about the avenue I was harassed by their collection agency. It seems the customer service agent conveniently forgot to mention they have NO CANCELLATION POLICY. They will do anything to get you an invoice, and once you have it you HAVE to pay NO MATTER WHAT.
This is a horrible service. This is not a reputable company. I would encourage ANYONE to avoid contact with Multiview at all costs.