Their website is set up so it doesn't appear that when you order - the order actually is completed - so you try to order again and again -- ultimately creating Duplicate orders charged to your card without your knowledge. It's only when you receive an email confirmation shortly thereafter do you learn the order was processed.
When I sent an email within an hour of the initial order to their customer service Dept, as well as a follow up phone call to them to cancel the orders, they gave me the run around and their automated system sent 5 orders out and charged my card for all of them -- it's been a huge hassle REFUSING their "automated" shipments and they can care less and do nothing about their screwed up e-commerce site.
I purchased a part from this company and upon receiving it i found it was not the part as advertised. I called their customer service and the guy told me hed call back in ten minutes to help me out.
3 hours later, after no return call, i called back to no answer. I called them every day multiple times for three weeks after to no answer.
This company cannot be trusted with their descriptions or customer service.
Moto Part Hub Reviews
Their website is set up so it doesn't appear that when you order - the order actually is completed - so you try to order again and again -- ultimately creating Duplicate orders charged to your card without your knowledge. It's only when you receive an email confirmation shortly thereafter do you learn the order was processed.
When I sent an email within an hour of the initial order to their customer service Dept, as well as a follow up phone call to them to cancel the orders, they gave me the run around and their automated system sent 5 orders out and charged my card for all of them -- it's been a huge hassle REFUSING their "automated" shipments and they can care less and do nothing about their screwed up e-commerce site.
I purchased a part from this company and upon receiving it i found it was not the part as advertised. I called their customer service and the guy told me hed call back in ten minutes to help me out.
3 hours later, after no return call, i called back to no answer. I called them every day multiple times for three weeks after to no answer.
This company cannot be trusted with their descriptions or customer service.