Monitronics


Country United States
State Denmark
City Dallas
Address PO Box 814530
Phone 800.447.9239
Website www.monitronics.com/

Monitronics Reviews

  • Dec 11, 2014

I received another (of many) illegal cold calls on Dec 9, 2014, from a representative of Monitronics saying I have been selected to receive a completely free $1,500 security system if I agree to help promote them by having a small sign with the company's name on my property. This company's "completely free security system" claim turned out later in the sales call to be pure deception since to received the system I was told I'd have to sign a multi-year contract agreeing to pay $49.95 per month. The Monitronics representative said that Nationwide Security Solutions, Vancouver, WA, would install the system and Monitronics would monitor it.

I'm on the National Do Not Call Register and had pointed that out in a previous cold call from Monitronics and had asked them several times to stop calling me. It's not surprising that a company that makes illegal calls to people on the Do Not Call Register would use deceptive sales practices on those calls. After again asking them to stop calling me and hanging up, I researched the phone number that showed on my caller ID and found it was an invalid number, obviously a spoof by Monitronics, same as the previous calls from them. Monitronics (or their agent who made the calls on their behalf) was obviously trying to avoid being prosecuted or sued and assessed penalties for their illegal sales calls by hiding their real telephone number. Their elaborate effort to hide their real number shows that they know their calls are illegal. I intended to follow up with a complaint to the FCC. I hope somebody files a class action law suit on behalf of people on the Do Not Call Register to whom Monitronics makes, or has made on their behalf, these illegal calls.

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