My boyfriend and I took our laptop to Moncton Computer Exchange and Repair Depot on St george Street in Moncton, NB, as we were having an issue with the screen going black. When we took it in, we were told that the hard drive was bad and that we would need to replace it and that it would cost "hundreds of dollars". They only turned the computer on without doing anything to it to check if they were right. Not knowing about computers, we trusted them, since they're a computer repair business in Moncton, NB. An overweight technican told her (the owner) that the hard drive was dead.
The owner, a woman who introduced herself as "Bonnie", said it would be better if we purchased another system so with a little hesitation we opted to buy one from her. We left with our old system and a new and great system.... after a $700.00 charge. The problem arises when we learned less than two weeks later that our old "need a new hard drive" computer didn't need a new drive at all! The operating system was corrput (something called a Master Boot Record, according to Geeks Unlimited) and they fixed it within two days ansd we were charged only $75.00 plus tax. Moncton Computer Exchange and Repair Depot refused to give us a refund on the system they sold us. In fact, Bonnie was rude and she didnt' really seem to care at all that her technician lied to us in order to make a quick buck.
Don't deal with this business! They'll lie to you in order to get your money and when they're caught they'll refuse to refund your money!
Moncton Computer Exchange & Repair Reviews
My boyfriend and I took our laptop to Moncton Computer Exchange and Repair Depot on St george Street in Moncton, NB, as we were having an issue with the screen going black. When we took it in, we were told that the hard drive was bad and that we would need to replace it and that it would cost "hundreds of dollars". They only turned the computer on without doing anything to it to check if they were right. Not knowing about computers, we trusted them, since they're a computer repair business in Moncton, NB. An overweight technican told her (the owner) that the hard drive was dead.
The owner, a woman who introduced herself as "Bonnie", said it would be better if we purchased another system so with a little hesitation we opted to buy one from her. We left with our old system and a new and great system.... after a $700.00 charge. The problem arises when we learned less than two weeks later that our old "need a new hard drive" computer didn't need a new drive at all! The operating system was corrput (something called a Master Boot Record, according to Geeks Unlimited) and they fixed it within two days ansd we were charged only $75.00 plus tax. Moncton Computer Exchange and Repair Depot refused to give us a refund on the system they sold us. In fact, Bonnie was rude and she didnt' really seem to care at all that her technician lied to us in order to make a quick buck.
Don't deal with this business! They'll lie to you in order to get your money and when they're caught they'll refuse to refund your money!