I had a custom bowie knife made by a knifemaker in MN and he did a beautiful job, except couldn't polish the blade to my satisfaction. He did install an ivory coffin shaped micarta handle and spacers which were beautiful. But the blade wasn't right, so I sent it to Mirror Finish Polishing. Well they had it for a long time (7 weeks) and I was wondering if something was wrong. Finally I got it back and they did a decent job on the blade, not perfect but much better than it was. Then I started looking at the handle and the ivory micarta was stained with black blotches, had 4-5 hairline cracks in it and a compression fracture with a large chip taken out of it.
I called them and they first said that they simply thought I knew about the cracks and chip but didn't care. When I told them no, the knife handle was perfect from Sunrise Valley Knives when I sent it they said it must have been damaged in shipping (USPS).
I told them that was impossible: it was bubble wrapped and securely packed with newspapers and nothing during shipping could have caused that kind of damage.
They kept saying they didn't do it and I told them it was impossible because it was perfect when I sent it. Since the handle costs $210 to install, they finally agreed, after much arguing, to send me $105 even though they "never did it". I got the check.
When I sent it back to Sunrise Valley Knives for a new handle Jay Maines called me and said the only way that handle could have been damaged like that is if it caught a polishing wheel and flew back with such force against a concrete wall or floor it shattered the handle butt. He said it could not have happened in shipping since micarta is extremely hard and tough. He said even dropping it wouldn't do that much damage.
So, lied to again and again by Mirror Finish Polishing and failed to take responsibility for their mistake. Nobody I'll ever do business with again. Be careful with these guys, or do the right thing and stay away from them.
Mirror Finish Polishing Reviews
Worst Ever
Mirror Finish Polishing does poor quality work. Do not waste your time and money.
I had a custom bowie knife made by a knifemaker in MN and he did a beautiful job, except couldn't polish the blade to my satisfaction. He did install an ivory coffin shaped micarta handle and spacers which were beautiful. But the blade wasn't right, so I sent it to Mirror Finish Polishing. Well they had it for a long time (7 weeks) and I was wondering if something was wrong. Finally I got it back and they did a decent job on the blade, not perfect but much better than it was. Then I started looking at the handle and the ivory micarta was stained with black blotches, had 4-5 hairline cracks in it and a compression fracture with a large chip taken out of it.
I called them and they first said that they simply thought I knew about the cracks and chip but didn't care. When I told them no, the knife handle was perfect from Sunrise Valley Knives when I sent it they said it must have been damaged in shipping (USPS).
I told them that was impossible: it was bubble wrapped and securely packed with newspapers and nothing during shipping could have caused that kind of damage.
They kept saying they didn't do it and I told them it was impossible because it was perfect when I sent it. Since the handle costs $210 to install, they finally agreed, after much arguing, to send me $105 even though they "never did it". I got the check.
When I sent it back to Sunrise Valley Knives for a new handle Jay Maines called me and said the only way that handle could have been damaged like that is if it caught a polishing wheel and flew back with such force against a concrete wall or floor it shattered the handle butt. He said it could not have happened in shipping since micarta is extremely hard and tough. He said even dropping it wouldn't do that much damage.
So, lied to again and again by Mirror Finish Polishing and failed to take responsibility for their mistake. Nobody I'll ever do business with again. Be careful with these guys, or do the right thing and stay away from them.