The money network account have been holding my card for a while and I send in every information they requested to get it off hold but they make excuses on how they not receiving my Fax's I send fax statement documents to them over 10times and they still have not send my funds to me as I asked to close my account with them
I have an account through Metabank with their account now visa gold card which I have had for roughly 5 years, using Direct deposit through SSI . When my previous card came to the experation date (Nov.30,2014) I notified the company that a new card was needed. When I recieved my new card it had a new 16 digit #, the problem Ive been having with that is I still had funds valiable on the other card, $183.+ or - , which was not transfered to my new card. Since then all the help Ive been getting from the company is just a runnarround ,having me Fax copies of my Identification, Birth certificate, Social Security card , award letter, all on different occations. Never getting tje same information twice, jumping through their hoops, Its been 4 months and i'm no closer to this being resolved than when i STARTED. Since then Ive been forced to cancel my direct deposit. To make matters worse, I didn't even have to show those documents when I started the account. I havent been notified from anyone from metabank how to resolve our stituation. I know if I owed them funds ,I 'd have been getting called to the point of harrassment, from crediters. WHAT AM I TO DO. This has caused unneeded stress on me, NO XMAS, NEW YEAR ,and even birthdays was not celibrated. Even having to be Hospitalized for medical issues which may have been caused by it. Please Help!!!
On Feb 26/2015 I brought A Ready Debit Gold card from a Dollar general market in las vegas NV In 89108 area where i live..
I loaded his card 6 times with 500 dollars, and only one of the 500 dollars posted the card.. 2500 is still missing!... I called the card holder and they assured me they was going to fix my card.. days want bye and everytime i called the card they would hang up on me or put me on hold and than hang up on me! wild I was on hold waiting for them to retune.. i spoke with some one on 3-3-2015 and this lady told me she would fix and put my money to the card bye 4pm that evening!.. she also said there many people that didnt get there reloads put there cards... when i called my card 4pm i was block out of the card all together.. they block my money!.. now i am looking for the whole 3000 in full.. Ready Debit Gold is not a good company card holder for any one to use, these people are sealing hard earned money from there custmors.
My son accidentally bought the PayPal prepaid MasterCard thinking it was like a gift card. He tried to use it and found it was inactive so I called the number on the card. When I finally reached a human, they wanted my social security number and when I refused the person on the phone became nasty. I ended the call and tried to return the card to the store but was not able to.
There is no online help and when I called back I was unable to reach a live person.
How do you get your money back without activating the card?
I had a prepaid VISA card with a small balance (approx $5). The card clearly says on the front "FUNDS DO NOT EXPIRE" and I confirmed with a phone rep that balance was available. However the card's "thru date" has expired (approx 2 weeks ago) and back of card states a "$3.95 monthly fee will be assessed after this valid thru date". Still, that leaves a small balance, even after the first monthly fee.
HOWEVER, since card has technically expired, I cannot get near any remaining balance. Why? To get at the funds, I need to have a new card issued for a $15 fee. The service rep in the Phillipines that I spoke to states this is "company policy".
So....even though they SAY that funds never expire after expiration date, they have found a back door route to MAKE the funds expire (so they can pocket the balance). Clearly, no one would spend $15 to get their $5 back.
State law where I live forbids the expiration of funds and charging monthly fees to have the card. They have attempted a clever trick to bypass the law and keep the funds, anyway.
Be very cautious when purchasing any gift card issued through Metabank.
I was alerted by Netspend, the cash card co. on which I receive my direct deposite, in June, that someone had attempted to withdraw 180.00 from my account out in L.A. CA.. They successfully stopped this attempt and contacted me. The money was saved. After being notified of such a fraud attempt, I reviewed my account statement to make sure there were no more unauthorized withdrawls, upon which I discovered the June 7, 12.25 A.M. withdrawl of 63.00
I immediately filed a claim through email of all things giving them as much information as I could to suggest it was not possible for me to be in Temple City CA> and I had in fact never seen a Wells Fargo even in my area. They promised to investigate and rule on this. Recently, I noticed the temporarily replaced 63.00, now once again removed and the case noted as closed.
I was promised ATM camera footage would be part of the investigation which gave me hope because I knew the person who would appear on the camera would not be me. Nothing further of this promise or of any review of camera footage from the Temple City ATM has been mentioned and I have been accused of making this withdrawl.
Wells Fargo has expressed interest in helping me to some extent, but I would have to come in in person, and not having a car, this is very difficult. I will persue search for a Wells Fargo near enough that I can visit that branch, but otherwise, I have been abandoned and may experience the loss of the 63.00 (I am guessing the withdrawl would need to be a multiple of $20.00 and was really for $60.00 with the extra $3.00 being a fee incurred for the withdrawl.)
I have not left the Allegany County NY area for a very long time. I have never been to Temple City CA. There can not be any plain tickets purchased under my name to Temple City, CA., I know the ATM camera footage must show someone else taking the money out. I probably have evidence of my presence in the local post office here in Wellsville NY.early that day leaving packages to be shipped, may even have been recognized by the clerks. There might be some kind of report available, I hope so, of the location from which I made cell calls that day, if so, we have it. Somebody please help.
Told me I was a going to get $1,500 then I had to pay them with a "green dot card" three times (shame on me!)
they then said the last step was to release the money and wanted over 300 to do that! What! I begged for just my rent money back, but to no luck at all.
They are crooks and the cops should shut them down.
MetaBank Reviews
The money network account have been holding my card for a while and I send in every information they requested to get it off hold but they make excuses on how they not receiving my Fax's I send fax statement documents to them over 10times and they still have not send my funds to me as I asked to close my account with them
I have an account through Metabank with their account now visa gold card which I have had for roughly 5 years, using Direct deposit through SSI . When my previous card came to the experation date (Nov.30,2014) I notified the company that a new card was needed. When I recieved my new card it had a new 16 digit #, the problem Ive been having with that is I still had funds valiable on the other card, $183.+ or - , which was not transfered to my new card. Since then all the help Ive been getting from the company is just a runnarround ,having me Fax copies of my Identification, Birth certificate, Social Security card , award letter, all on different occations. Never getting tje same information twice, jumping through their hoops, Its been 4 months and i'm no closer to this being resolved than when i STARTED. Since then Ive been forced to cancel my direct deposit. To make matters worse, I didn't even have to show those documents when I started the account. I havent been notified from anyone from metabank how to resolve our stituation. I know if I owed them funds ,I 'd have been getting called to the point of harrassment, from crediters. WHAT AM I TO DO. This has caused unneeded stress on me, NO XMAS, NEW YEAR ,and even birthdays was not celibrated. Even having to be Hospitalized for medical issues which may have been caused by it. Please Help!!!
On Feb 26/2015 I brought A Ready Debit Gold card from a Dollar general market in las vegas NV In 89108 area where i live..
I loaded his card 6 times with 500 dollars, and only one of the 500 dollars posted the card.. 2500 is still missing!... I called the card holder and they assured me they was going to fix my card.. days want bye and everytime i called the card they would hang up on me or put me on hold and than hang up on me! wild I was on hold waiting for them to retune.. i spoke with some one on 3-3-2015 and this lady told me she would fix and put my money to the card bye 4pm that evening!.. she also said there many people that didnt get there reloads put there cards... when i called my card 4pm i was block out of the card all together.. they block my money!.. now i am looking for the whole 3000 in full.. Ready Debit Gold is not a good company card holder for any one to use, these people are sealing hard earned money from there custmors.
My son accidentally bought the PayPal prepaid MasterCard thinking it was like a gift card. He tried to use it and found it was inactive so I called the number on the card. When I finally reached a human, they wanted my social security number and when I refused the person on the phone became nasty. I ended the call and tried to return the card to the store but was not able to.
There is no online help and when I called back I was unable to reach a live person.
How do you get your money back without activating the card?
I had a prepaid VISA card with a small balance (approx $5). The card clearly says on the front "FUNDS DO NOT EXPIRE" and I confirmed with a phone rep that balance was available. However the card's "thru date" has expired (approx 2 weeks ago) and back of card states a "$3.95 monthly fee will be assessed after this valid thru date". Still, that leaves a small balance, even after the first monthly fee.
HOWEVER, since card has technically expired, I cannot get near any remaining balance. Why? To get at the funds, I need to have a new card issued for a $15 fee. The service rep in the Phillipines that I spoke to states this is "company policy".
So....even though they SAY that funds never expire after expiration date, they have found a back door route to MAKE the funds expire (so they can pocket the balance). Clearly, no one would spend $15 to get their $5 back.
State law where I live forbids the expiration of funds and charging monthly fees to have the card. They have attempted a clever trick to bypass the law and keep the funds, anyway.
Be very cautious when purchasing any gift card issued through Metabank.
I was alerted by Netspend, the cash card co. on which I receive my direct deposite, in June, that someone had attempted to withdraw 180.00 from my account out in L.A. CA.. They successfully stopped this attempt and contacted me. The money was saved. After being notified of such a fraud attempt, I reviewed my account statement to make sure there were no more unauthorized withdrawls, upon which I discovered the June 7, 12.25 A.M. withdrawl of 63.00
I immediately filed a claim through email of all things giving them as much information as I could to suggest it was not possible for me to be in Temple City CA> and I had in fact never seen a Wells Fargo even in my area. They promised to investigate and rule on this. Recently, I noticed the temporarily replaced 63.00, now once again removed and the case noted as closed.
I was promised ATM camera footage would be part of the investigation which gave me hope because I knew the person who would appear on the camera would not be me. Nothing further of this promise or of any review of camera footage from the Temple City ATM has been mentioned and I have been accused of making this withdrawl.
Wells Fargo has expressed interest in helping me to some extent, but I would have to come in in person, and not having a car, this is very difficult. I will persue search for a Wells Fargo near enough that I can visit that branch, but otherwise, I have been abandoned and may experience the loss of the 63.00 (I am guessing the withdrawl would need to be a multiple of $20.00 and was really for $60.00 with the extra $3.00 being a fee incurred for the withdrawl.)
I have not left the Allegany County NY area for a very long time. I have never been to Temple City CA. There can not be any plain tickets purchased under my name to Temple City, CA., I know the ATM camera footage must show someone else taking the money out. I probably have evidence of my presence in the local post office here in Wellsville NY.early that day leaving packages to be shipped, may even have been recognized by the clerks. There might be some kind of report available, I hope so, of the location from which I made cell calls that day, if so, we have it. Somebody please help.
Told me I was a going to get $1,500 then I had to pay them with a "green dot card" three times (shame on me!)
they then said the last step was to release the money and wanted over 300 to do that! What! I begged for just my rent money back, but to no luck at all.
They are crooks and the cops should shut them down.