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I was purchasing a vehicle from Clay Cooley Nissan in Austin when my salesman offered to call an insurance agent to the dealership because he was known for giving better insurance quotes than other companies could offer. I had been on my cell phone inquiring about coverage and quotes so I didn't find this suspicious.
Here is where it gets interesting. I had been at the dealership over 7 hrs and my blood sugars were falling low. This Mark Strauss came to the dealership briefly met with my sales person then came and introduced himself and handed me his business card. He got on his laptop and began giving me quotes that were higher than the quotes I received from others. He quick did some talking telling me his laptop could search several data bases to give me the best quote possible. His quote again was higher than I was willing to pay, so he prodded me for information on the last vehicle I insured which I told him I no longer owned. He stated sometimes with just the VIN #, it could reduce my policy rate. I did not know he added the vehicle to the policy and that would cost me $206.00 additional dollars. I was also charged a policy fee if $72.00 which was not disclosed and I was not given any policy to view until after my credit card was charged $142.00 for my first month premium and a separate 250.00 fee that was told to me it was my down payment but went into Mark's own account.
I was given several forms prior to my policy that he stated were "standard forms" such as the verbiage states all statements must be accurate and truthful. One form talked about agency fees and he scribbled 1st month down and what I thought was 250.00 for down payment but he twisted the wording to state start up and agency fees. Then he quickly asked for my bank card, and charged 250.00 and 142.00 went to the copier at the dealership, xeroxd some documents and handed them to me with a copy of the so called insurance policy. The font was so small I could barely read it and looked at it once I got home. Something just didn't feel right and I saw how I was scammed. I tried to call Mark on Monday and he tried to talk his way out of everything by telling me to look at my receipt (the one I signed where I thought my down payment and first month premium was noted,but he hand wrote in set up/agency fees when he went to xerox the copies. None of my copies of any document have his signature and I had asked before he photocopied to sign them he told me not to worry. Mark Strauss is a crook, a schemer, and a very deceptive person. The dealership covered for him and kept hanging up on me even before hearing why I was calling. They commented they use Mark for many of their customers. Just think how much they are ripping off consumers. How is this income reported? How if any are taxes paid on this? This is a scam and byers please beware!
Mark Strauss took $250.00 cash from my daughter his exact words were to pay him for his time. He didn't give her a receipt but sold her car insurance that was auto direct pay! When asked for a receipt for the cash he said he didn't have to give us one, a under the table scammer wonder how many other people he has victimized and stole money from!
Mark Strauss Insurance Reviews
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I was purchasing a vehicle from Clay Cooley Nissan in Austin when my salesman offered to call an insurance agent to the dealership because he was known for giving better insurance quotes than other companies could offer. I had been on my cell phone inquiring about coverage and quotes so I didn't find this suspicious.
Here is where it gets interesting. I had been at the dealership over 7 hrs and my blood sugars were falling low. This Mark Strauss came to the dealership briefly met with my sales person then came and introduced himself and handed me his business card. He got on his laptop and began giving me quotes that were higher than the quotes I received from others. He quick did some talking telling me his laptop could search several data bases to give me the best quote possible. His quote again was higher than I was willing to pay, so he prodded me for information on the last vehicle I insured which I told him I no longer owned. He stated sometimes with just the VIN #, it could reduce my policy rate. I did not know he added the vehicle to the policy and that would cost me $206.00 additional dollars. I was also charged a policy fee if $72.00 which was not disclosed and I was not given any policy to view until after my credit card was charged $142.00 for my first month premium and a separate 250.00 fee that was told to me it was my down payment but went into Mark's own account.
I was given several forms prior to my policy that he stated were "standard forms" such as the verbiage states all statements must be accurate and truthful. One form talked about agency fees and he scribbled 1st month down and what I thought was 250.00 for down payment but he twisted the wording to state start up and agency fees. Then he quickly asked for my bank card, and charged 250.00 and 142.00 went to the copier at the dealership, xeroxd some documents and handed them to me with a copy of the so called insurance policy. The font was so small I could barely read it and looked at it once I got home. Something just didn't feel right and I saw how I was scammed. I tried to call Mark on Monday and he tried to talk his way out of everything by telling me to look at my receipt (the one I signed where I thought my down payment and first month premium was noted,but he hand wrote in set up/agency fees when he went to xerox the copies. None of my copies of any document have his signature and I had asked before he photocopied to sign them he told me not to worry. Mark Strauss is a crook, a schemer, and a very deceptive person. The dealership covered for him and kept hanging up on me even before hearing why I was calling. They commented they use Mark for many of their customers. Just think how much they are ripping off consumers. How is this income reported? How if any are taxes paid on this? This is a scam and byers please beware!
Scammed!
Mark Strauss took $250.00 cash from my daughter his exact words were to pay him for his time. He didn't give her a receipt but sold her car insurance that was auto direct pay! When asked for a receipt for the cash he said he didn't have to give us one, a under the table scammer wonder how many other people he has victimized and stole money from!