My Mac Motion chair position adjustment rod no longer works. I contacted the company to obtain information on obtaining parts to fix the chair and received only a curt answer stating ""contact the store where the chair was purchased."" That is not possible - it is 6 years old and was purchased on-line and the store is no longer available. I explained this to the respondent and they have so far refused to answer. This is now a $600 piece of junk.
I strongly recommend that you avoid purchasing from this company. Customer service is poor, at best, and there are many other options out there.
Mac Motion Chairs Reviews
My Mac Motion chair position adjustment rod no longer works. I contacted the company to obtain information on obtaining parts to fix the chair and received only a curt answer stating ""contact the store where the chair was purchased."" That is not possible - it is 6 years old and was purchased on-line and the store is no longer available. I explained this to the respondent and they have so far refused to answer. This is now a $600 piece of junk.
I strongly recommend that you avoid purchasing from this company. Customer service is poor, at best, and there are many other options out there.
Good Luck!