Their website claims their Louis Vuitton products are authetic.
Everything about it was fake from the plastic card to the attached tag to the plastic around the handles. One handle even broke off within the first day. I sent pictures and they said they would do "anything". I said I wanted t least 50% back and keep it. Then they said that I could keep it and they would "compromise" with me and refund 5%.
They also said if I try to return it, the shipping company "loses" the products a lot and I will not get a refund if it is lost. When I said 5% was not enough. They also emailed me back increasing the handling fee from 10% to 15% for returns IF they get them back.
They never denied the products were fake. I sent pictures of the broken handle. If I knew it was based out of China, I would not have ordered.
Here is my email so far with them:
You went from a 10% handling fee in your first message to a 15% handling fee in this message.
You are taking more and more of my money. You think I am unaware? You are thieves AND liars. Give me the information to return it and I will let the credit card company handle you.
Louis Vuitton Bags Online Reviews
Their website claims their Louis Vuitton products are authetic.
Everything about it was fake from the plastic card to the attached tag to the plastic around the handles. One handle even broke off within the first day. I sent pictures and they said they would do "anything". I said I wanted t least 50% back and keep it. Then they said that I could keep it and they would "compromise" with me and refund 5%.
They also said if I try to return it, the shipping company "loses" the products a lot and I will not get a refund if it is lost. When I said 5% was not enough. They also emailed me back increasing the handling fee from 10% to 15% for returns IF they get them back.
They never denied the products were fake. I sent pictures of the broken handle. If I knew it was based out of China, I would not have ordered.
Here is my email so far with them:
You went from a 10% handling fee in your first message to a 15% handling fee in this message.
You are taking more and more of my money. You think I am unaware? You are thieves AND liars. Give me the information to return it and I will let the credit card company handle you.
From: Vivian Sent: 2/10/2015 7:41 PM Subject: RE: Re: Re: Fwd: Order Confirmation