I paid for a logo and only received amateur level designs that I could've gotten myself for free. Their NAME says Logo Design GUARANTEE, after multiple revisions with the same poor quality, I requested a refund. They told me I couldn't get a refund because they did revisions and said it was in the fine print. I looked at the fine print and still didn't see that. So the CSR got her manager and said they will look into it. I received an email stating that they would forward my refund request to the finance dept. That was over 3 months ago. NO REFUND. This company has multiple complaints saying the same thing. I have filed a dispute with my bank which requires a 90 day investigation. How in the world can a company claim a refund guarantee and not refund your money? I never received my logo! I basically paid for time consuming F Level cheap examples that I would Never use even if they were for free. All they did was waste my time with endless emails trying to get me to see more design examples when I inquired about a refund. They are ridiculous tacky crooks.
LogoDesignGuarantee.com Reviews
I paid for a logo and only received amateur level designs that I could've gotten myself for free. Their NAME says Logo Design GUARANTEE, after multiple revisions with the same poor quality, I requested a refund. They told me I couldn't get a refund because they did revisions and said it was in the fine print. I looked at the fine print and still didn't see that. So the CSR got her manager and said they will look into it. I received an email stating that they would forward my refund request to the finance dept. That was over 3 months ago. NO REFUND. This company has multiple complaints saying the same thing. I have filed a dispute with my bank which requires a 90 day investigation. How in the world can a company claim a refund guarantee and not refund your money? I never received my logo! I basically paid for time consuming F Level cheap examples that I would Never use even if they were for free. All they did was waste my time with endless emails trying to get me to see more design examples when I inquired about a refund. They are ridiculous tacky crooks.