On June 30th I scheduled with LKQ to pick up a crashed car from a wrecker impound lot in Tampa, FL. They charge $25.00 a day storage and it was imperative I get the car out ASAP. I contacted LKQ on the same day and set up a time to have the car picked up from the impound lot.
On July 1st I called them the first thing in the morning to get a time to meet the driver at the lot but all they could tell me was they would be there between 8-5. This is ridiculous because I needed to be at the lot to pay the wrecker company. I called LKQ FIVE times during the day of July 1st trying to get a time to be at the lot. All they would tell me was the driver has tried to call you but you didn't answer. That's a bald faced lie because I gave them two additional numbers just in case they tried to call. They never called and lied about calling.
Now here it is, another day of storage plus I wasted a precious day off waiting by my phone and calling LKQ for nothing! These people are impossible to get in touch with, have the worst customer service ever and they will lie to you from the top down.
LKQ Corporation Reviews
On June 30th I scheduled with LKQ to pick up a crashed car from a wrecker impound lot in Tampa, FL. They charge $25.00 a day storage and it was imperative I get the car out ASAP. I contacted LKQ on the same day and set up a time to have the car picked up from the impound lot.
On July 1st I called them the first thing in the morning to get a time to meet the driver at the lot but all they could tell me was they would be there between 8-5. This is ridiculous because I needed to be at the lot to pay the wrecker company. I called LKQ FIVE times during the day of July 1st trying to get a time to be at the lot. All they would tell me was the driver has tried to call you but you didn't answer. That's a bald faced lie because I gave them two additional numbers just in case they tried to call. They never called and lied about calling.
Now here it is, another day of storage plus I wasted a precious day off waiting by my phone and calling LKQ for nothing! These people are impossible to get in touch with, have the worst customer service ever and they will lie to you from the top down.
Never do business with these people!