Can you spell Rip Off store ? Living Spaces will try and sell you a "Premium" warranty which doesn't mean squat. I purchased sectional 9.15.2014, a motor failed within 14 days, and I'm still waiting for service. I was told they can't even schedule me for repair until 12.15.2014. The warranty people have been to my home twice already and still can't get my sectional fixed. They've scheduled a third appointment for 12.31.2014 but I don't hold out any hope for resolution because they're trying to repair the electronics wherein the problem is the sectional motor assembly is installed in the wrong location...it needs to be 3/8" closer to the switch.
And this is Living Spaces" "PREMIUM" warranty service. Living Spaces is a joke. I've cut up my store charge card and I will never ever shop their again. Join me and boycott them until they go out of business.
DO NOT SHOP HERE ! I purchased section and within 14 days a motor failed, and even though I purchased PREMIUM WARRANTY it doesn't mean squat. Purchased Day 1, failure Day 14, serviceman came Day 24, part ordered and delivered Day 60, but I can't get Living Spaces to either schedule a service date nor bring me a replacement piece over this "lemon" of the furniture. Service company (Living Spaces doesn't service it's own product) can't give me a repair date until after Dec. 15th. What a waste of a company. Don't let them rip you off too.
I purchased a leather recliner for my father from Living Spaces located in Menefee, CA. I told them I wanted their top of the line chair. I purchased the 5 year warranty. After 10 days of use, the leather was stretching out of shape because the foam used in the chair had already flattened and was not taking up the space of the leather. The company came to fix the cair by adding, supposidly, another piece of high density foam. Unfortunately, they only placed this foam on top of the springs, so the foam migratea to the footrest. My brother has to fix chair daily.
I have requested a refund, but was told they only have a 10 day return policy. I bought the chair on June 5 and informed the company on June 24 about the defective chair. I have been fighting this through my credit card company and will probably have to get a lawyer. Living Spaces keeps using the excuse I purchased the chair for medical purposes and that is not what it was built for.
The medical purposes was my father needed his legs elevated. That's why we bought the power recliner.
Unfortunately, Living Spaces does not have the same values as they were taught and were practiced in years past. Keep your customer happy. LIving Spacea seems to be working on getting that one sale and not worrying about a lifetime customer.
My brother, Steve Haeger, posted pictures of the defective chair on Facebook, Sunday, November 30, 2014. If you want to see a really messed up chair that Living Spaces will not refund the money because their vendor will not give them their money back, please look at it and like it.
I have filed a dispute with my credit card company. The first two times I lost because Living Spaces is saying I am using the chair for medical purposes and the chair is not a medical chair. They are incorrect I'm their statement. As I said, my father's medical need is the doctor wants his kegs elevated. Isn't that what a recliner is made for???? I have filed the third dispute, my credit card company called me today and apologized stating that if Living Spaces does not agree to give my money back there is really nothing they can do. They saw the pictures and sympathize with me, but their hands are tied on what they can do.
Does this mean that a company can get away with anything. Buyer beware!! Check out your companies before you deal with them. Make sure they have a good reputation. I live in Alabama, so was not familiar with this store. In Alabama we don't have to worry about companies taking advantage of their customers. They still have values and work on the concept if we want your business now as well as your return bysiness and word of mouth bysiness
Oh, u forgot to mention. The tech that was seng to the house to look at the chair, stated in his report, Do not send another chair out, the chair will not hold." The tech told my brother a new chair would do the same thing. It was a poor quality chair.
All I can say is Shame on you LIving Spaces!!! How many people have you done this to? I am out $970. This was not an inexpensive chair.
Hello, I purchased Palazzo eastern king bed frame yesterday from living spaces online. I had ordered my bed for delivery due to the fact that I am a wounded combat veteran, and is hard for me to do much or get around.
When I first placed my order I was sent an email telling me that I would receive a call to confirm my order. I received a call from an Elizabeth Nuno. [email protected]. When I first got on the phone with Elizabeth she seemed very rushed and very rude. She needed me to provide a scanned and emailed copy of a few things. As I was in the process of doing so she was very rude over the phone and kept rushing me to email certain documents to her. I told her to hold several times and told her it would take me a few minutes, so then I just put her on hold. Lol.
Couple hours go by and the delivery truck finally shows up.Once the two delivery men arrived they did not say much to me as a customer and got right to work unloading and putting the bed together.
After about 10 min the bed was put together, but turned out they brought the wrong size bed to my house. What happens next really pissed me off. Not only were the two delivery men getting loud with me they left the bed that I cant even sleep on and took off with no help once so ever, and when they left my property they drove right on my lawn.
Now with that being said remember I am a wounded combat veteran served in a combat zone and was retired due to my injuries. I have never felt so ripped off and pissed on in my entire life.
After I columned myself I called Living Spaces after hours and left a message saying that I received the wrong size bed and for somebody to please call me in the morning.
0800 my cell rings and lone behold Elizabeth is on the line. Again she was rude and bitchy. I had told Elizabeth my problem and first thing she tells me is, its not there fault it is mine. Wow
I then asked Elizabeth what do I need to do to get the right bed. She said I have to pay a 5% restocking fee and another $99 delivery fee. I could of freaked out and started yelling and saying how I was a Vet and all that nonsense, but I am not that kind of person. Instead I said fine and payed $124 dollars on top of the $600 I have already paid, for a bed that probably cost $30 bucks to make. If I did not pay, I would have to continue to sleep on my hard wood floor, not so comfortable for someone such as myself suffering from combat injuries.
Anyway after all that nonsense, I have to sleep on the floor another night, because they don't do same day deliveries on exchanges. It just keeps getting better.
So I can order a bed online in the middle of the afternoon and get it delivered in the same day, but when living spaces messes up, and then gets payed for messing they for some reason cant get me my bed in the same day. Sounds like some priorities are out of order and should be fixed before no one wants to buy from this crap hole of a store.
Long story short DONT EVER BUY FROM LIVING SPACES.
Next time Living Spaces, you should treat all your customers with respect and dignity.
Living Spaces Reviews
Can you spell Rip Off store ? Living Spaces will try and sell you a "Premium" warranty which doesn't mean squat. I purchased sectional 9.15.2014, a motor failed within 14 days, and I'm still waiting for service. I was told they can't even schedule me for repair until 12.15.2014. The warranty people have been to my home twice already and still can't get my sectional fixed. They've scheduled a third appointment for 12.31.2014 but I don't hold out any hope for resolution because they're trying to repair the electronics wherein the problem is the sectional motor assembly is installed in the wrong location...it needs to be 3/8" closer to the switch.
And this is Living Spaces" "PREMIUM" warranty service. Living Spaces is a joke. I've cut up my store charge card and I will never ever shop their again. Join me and boycott them until they go out of business.
DO NOT SHOP HERE ! I purchased section and within 14 days a motor failed, and even though I purchased PREMIUM WARRANTY it doesn't mean squat. Purchased Day 1, failure Day 14, serviceman came Day 24, part ordered and delivered Day 60, but I can't get Living Spaces to either schedule a service date nor bring me a replacement piece over this "lemon" of the furniture. Service company (Living Spaces doesn't service it's own product) can't give me a repair date until after Dec. 15th. What a waste of a company. Don't let them rip you off too.
I purchased a leather recliner for my father from Living Spaces located in Menefee, CA. I told them I wanted their top of the line chair. I purchased the 5 year warranty. After 10 days of use, the leather was stretching out of shape because the foam used in the chair had already flattened and was not taking up the space of the leather. The company came to fix the cair by adding, supposidly, another piece of high density foam. Unfortunately, they only placed this foam on top of the springs, so the foam migratea to the footrest. My brother has to fix chair daily.
I have requested a refund, but was told they only have a 10 day return policy. I bought the chair on June 5 and informed the company on June 24 about the defective chair. I have been fighting this through my credit card company and will probably have to get a lawyer. Living Spaces keeps using the excuse I purchased the chair for medical purposes and that is not what it was built for.
The medical purposes was my father needed his legs elevated. That's why we bought the power recliner.
Unfortunately, Living Spaces does not have the same values as they were taught and were practiced in years past. Keep your customer happy. LIving Spacea seems to be working on getting that one sale and not worrying about a lifetime customer.
My brother, Steve Haeger, posted pictures of the defective chair on Facebook, Sunday, November 30, 2014. If you want to see a really messed up chair that Living Spaces will not refund the money because their vendor will not give them their money back, please look at it and like it.
I have filed a dispute with my credit card company. The first two times I lost because Living Spaces is saying I am using the chair for medical purposes and the chair is not a medical chair. They are incorrect I'm their statement. As I said, my father's medical need is the doctor wants his kegs elevated. Isn't that what a recliner is made for???? I have filed the third dispute, my credit card company called me today and apologized stating that if Living Spaces does not agree to give my money back there is really nothing they can do. They saw the pictures and sympathize with me, but their hands are tied on what they can do.
Does this mean that a company can get away with anything. Buyer beware!! Check out your companies before you deal with them. Make sure they have a good reputation. I live in Alabama, so was not familiar with this store. In Alabama we don't have to worry about companies taking advantage of their customers. They still have values and work on the concept if we want your business now as well as your return bysiness and word of mouth bysiness
Oh, u forgot to mention. The tech that was seng to the house to look at the chair, stated in his report, Do not send another chair out, the chair will not hold." The tech told my brother a new chair would do the same thing. It was a poor quality chair.
All I can say is Shame on you LIving Spaces!!! How many people have you done this to? I am out $970. This was not an inexpensive chair.
Hello, I purchased Palazzo eastern king bed frame yesterday from living spaces online. I had ordered my bed for delivery due to the fact that I am a wounded combat veteran, and is hard for me to do much or get around.
When I first placed my order I was sent an email telling me that I would receive a call to confirm my order. I received a call from an Elizabeth Nuno. [email protected]. When I first got on the phone with Elizabeth she seemed very rushed and very rude. She needed me to provide a scanned and emailed copy of a few things. As I was in the process of doing so she was very rude over the phone and kept rushing me to email certain documents to her. I told her to hold several times and told her it would take me a few minutes, so then I just put her on hold. Lol.
Couple hours go by and the delivery truck finally shows up.Once the two delivery men arrived they did not say much to me as a customer and got right to work unloading and putting the bed together.
After about 10 min the bed was put together, but turned out they brought the wrong size bed to my house. What happens next really pissed me off. Not only were the two delivery men getting loud with me they left the bed that I cant even sleep on and took off with no help once so ever, and when they left my property they drove right on my lawn.
Now with that being said remember I am a wounded combat veteran served in a combat zone and was retired due to my injuries. I have never felt so ripped off and pissed on in my entire life.
After I columned myself I called Living Spaces after hours and left a message saying that I received the wrong size bed and for somebody to please call me in the morning.
0800 my cell rings and lone behold Elizabeth is on the line. Again she was rude and bitchy. I had told Elizabeth my problem and first thing she tells me is, its not there fault it is mine. Wow
I then asked Elizabeth what do I need to do to get the right bed. She said I have to pay a 5% restocking fee and another $99 delivery fee. I could of freaked out and started yelling and saying how I was a Vet and all that nonsense, but I am not that kind of person. Instead I said fine and payed $124 dollars on top of the $600 I have already paid, for a bed that probably cost $30 bucks to make. If I did not pay, I would have to continue to sleep on my hard wood floor, not so comfortable for someone such as myself suffering from combat injuries.
Anyway after all that nonsense, I have to sleep on the floor another night, because they don't do same day deliveries on exchanges. It just keeps getting better.
So I can order a bed online in the middle of the afternoon and get it delivered in the same day, but when living spaces messes up, and then gets payed for messing they for some reason cant get me my bed in the same day. Sounds like some priorities are out of order and should be fixed before no one wants to buy from this crap hole of a store.
Long story short DONT EVER BUY FROM LIVING SPACES.
Next time Living Spaces, you should treat all your customers with respect and dignity.