We are writing to advise you that your usage of the Livedrive® account has been determined to constitute a breach of Section 20 of the Terms of Use (the current Terms of Use are available at http://www.livedrive.com/terms-of-use). In the event of such a breach, Livedrive® has the right to suspend or terminate a customer’s use of the Livedrive® account, and in these circumstances we have decided to enforce our right to terminate your Livedrive® account effective 12 June 2014.
We would encourage you to take this seven day period to contact us to arrange an orderly termination of your Livedrive® account. In the event that we are forced to terminate your Livedrive® account without hearing from you, we will confirm the termination by email and make reasonable arrangements to facilitate you to access your data for a period of a further 28 days, after which period we will permanently delete your data in accordance with our data retention policy. We will have no liability for inability by you to access your data following deletion of your data.
In order to facilitate this termination, we will not charge you for any additional fees due by you following termination and will not pass on our internal costs in providing you with access to the data on termination.
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I have asked them explanation, and still have not received any.
I have been a customer for the last 5 monthes to their unlimited back-up offer. I have paid 2 years in advance.
Very unprofessional behavior for such a big company supposed to take care of your data.
Livedrive Internet Ltd Reviews
I received this message from them two days ago.
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We are writing to advise you that your usage of the Livedrive® account has been determined to constitute a breach of Section 20 of the Terms of Use (the current Terms of Use are available at http://www.livedrive.com/terms-of-use). In the event of such a breach, Livedrive® has the right to suspend or terminate a customer’s use of the Livedrive® account, and in these circumstances we have decided to enforce our right to terminate your Livedrive® account effective 12 June 2014.
We would encourage you to take this seven day period to contact us to arrange an orderly termination of your Livedrive® account. In the event that we are forced to terminate your Livedrive® account without hearing from you, we will confirm the termination by email and make reasonable arrangements to facilitate you to access your data for a period of a further 28 days, after which period we will permanently delete your data in accordance with our data retention policy. We will have no liability for inability by you to access your data following deletion of your data.
In order to facilitate this termination, we will not charge you for any additional fees due by you following termination and will not pass on our internal costs in providing you with access to the data on termination.
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I have asked them explanation, and still have not received any.
I have been a customer for the last 5 monthes to their unlimited back-up offer. I have paid 2 years in advance.
Very unprofessional behavior for such a big company supposed to take care of your data.