I was another "victim" roped into their scam. Sure, you can sign on for 30 day trial for $4.29 and you can cancel within 14 days, but what they fail to tell you is the fact that when you click on the link to cancel your subscription, you're cancelling your email address info and not your account. I called the 866 number two days ago after my bank statement showed a payment of $39.80. I told the person on the phone that I had cancelled my subscription in June and I'm now getting slammed for this. He said a lot of people get confused on the subscription cancellation and that link isn't a part of the website itself. So, I'm now paying for something I haven't used in two months. He said that he can tell there hasn't been any action on my profile and he'll send me a refund in two to three business days and that's when I can be set free from them for good. Here's my thing: how would they send me a notification if they don't have my email address on file anymore? Today, I got billed for 3.00 dollars for the call and I'm pissed. I'm on a fixed income and they've tapped into my account without my consent and this company should reimburse me or face legal action. I will get my money back.
Do not use www.livecareer.com or www.resumebuilder.com, because they have no intentions of paying you back or taking your bank information off of their records. If you're working from this company, you have not heard the last from me.
LiveCareer is a ripoff, my wife signed up for the trial..next they deceptively charged my credit card 34.99, we called them to have the account closed... and the charge removed.. they said they closed the account.. but they were resistant to remove the 34.99 charge... we said ok.. the account is closed.. no more charges, fast forward 4 more months... it turns out they lied... they did not close the account, anf they charged my AMEX for 4 additional months.. and a total of 174.99. I called again,, this time got an email of the account closure, and acknowledgement of no more charges to my Amex.. they also said they are going to refund my CC for 2 months of charges.. I am waiting to see the credits back to my CC. I have also contact AMEX to block them from ever charging my account again. Simply put.. LIVECAREER is a total scam, they are LIARS, and They are very Deceptive with their business practices. DO NOT EVER GIVE THESE THIEVES YOU CC #..
I was searching web sites to help me build my resume. I came accross Live Career and they offer a $1.99 charge for a 14 day trial period. They never stated that they were going to charge me a Monthly fee of $39.95. Otherwise I would have never went along with their scam. I am creating a resume to help me land a job to put food on the table for my kids, I just read from another victim that they are getting charged $39.95 every month. These people need to be stopped! Please Help!
Livecareer does offer a good service in their resume and cover letter templates. They are very good and worth your time. However, they do bait and switch you when you are finished. They make no mention of this until your work is done. That is very sleazy. They then offer purposely shaded contract options...small print, self renews etc. Bad practice.
They charge you to download formatted copies. They do, however, allow you to download .txt files that you can go and format yourself in Word etc. if you wish. You do not have to pay for that and they do tell you this before you would ever have to pay. And, again, what they do offer you is excellent.
I write this because I have seen enough scams and hustlers out there to say that these guys are at least offering a great service up front for free. You dont have to pay and you get some of the best templates (by industry and career level) I've seen.
i am not an employee or a friend of the firm. I hope this company reads what I wrote and takes into consideration these complaints and I would suggest they publicize the fact that they refund any disgruntled customer if they in fact do. For those seeking jobs, keep your head up and pay attention always.
Back in June I used my credit card to buy a template of a resume cover letter so that I could apply for jobs online. The cost was reasonable (as I was led to believe) At just under $3.00 dollars. Then came the surprise. I was charged $40.00 on my credit card for a membership which was unbeknownst to me that I had enrolled in.
i simply just wanted to purchase a resume template, but was deceptively enrolled into a 10 day trial that would later turn into a $40 monthly recurring charge. I called their customer service number and was advised that I was sent an email with terms and conditions of my purchase. My membership was cancelled but the funds were not refunded. What a huge disappointment and ripoff. I am jobless now and trying to provide and support my family from the little savings I have left, just to get ripped off from a deceptive company.
i am very angry and upset. A class action lawsuit needs to be filed against these guys ASAP to prevent other consumers from being ripped off.
I used the rip off site"LiveCareer" to create a resume for what I thought would be $1.99 as was indicated. After putting up with the lies from the outsourced costumer NO-service that company uses, I went back to the website and generate a mock resume just to get to the billing and guess what?? NO indication that I would be charged $39.98 in any way shape or form. The only thing apparent was $1.99 15 day trial with auto renew. Besides the fact that they stole close to $40.00 from me and refuse to give it back, The resume failed to print correctly. Printing directly from the site, the resume had 4 question marks on it that I didn't put there. I also tried downloading it and saving to other formats so I could correct the problem and other conversion attempts made it illegible. Must be my quad core computer that I keep clean of spam and other BS. Or maybe my high speed broadband internet? Hell, maybe my cat farted too close to some electrical device in my home at the exact time I downloaded the resume and created some sort of cat fart reverberation electromagnetic pulse that only affected downloads from LiveCareer.com.. Lots and Lots of excuses but no real solutions and no refund of my money they stole from me. Over all, if you like the idea of getting robbed via Bait and Switch over a resume that wont be usable until converted to word or something that can be edited with out garbling the document, then Live career is the right service for you, but if that seems like too much of a pain in the a**, your best bet is to move on to a better solution to your resume needs ..
I paid $245 to get a professional Resume done in 2-3 day. It now days and still nothing. I phone Live Careers twice and only to be told that they will send me a email and they still dont know when it will be done. The agent Wella told she share my frustrasion and she would have reacted the same, Prior to me phoneing them I have send 4 email that was never replied. It seems that I was not the only one that was taken by this scam.
I did a google search for "free resume service" to find a website that could help me build my my resume. The first site to come up was Live Career. I clicked on it and started building my "free" resume. Once I went through all the steps and completed the resume I tried to download it on my computer and was unable to without paying a one time charge of $1.95. So I tried to print the resume and was unable to unless I paid $1.95. So i figured $1.95 wasn't so bad and I proceeded to download it and print 2 copies. Figured at the most Iwould be charged $3.90. A couple of days later my daughter needed to make a resume so I referred her to the same website. Again, unable to download or print the resume I told her to go ahead and pay the $1.95 for each service. She printed 1 copy of the resume.
Fast forward to my credit card statement arrivcing in the mail. It had (3) $39.80 charges on it from Live Career as well as the $1.95 charges. When I called them to question this they advised me that $39.80 is the monthly membership fee that I agreed to and had to cancel within 14 days in order to not be charged. I advised the agent that neither myself or my daughter agreed to this not did we see it. She REFUSED to refund the money to me but assured me that there would be no more charges to my credit card. Fast forward another month to today when I received my credit card statement again. Guess what? (2) more $39.80 charges for Live career. I called again and explained what happened. Again the agent tried to refuse giving me a credit, then once she supposedly went back to find the "recorded" call I made the month prior said that she credited me $39.80. I stopped her and said that I had (2) charges and she all but told me I was lying. Said I had only been charged once. I asked for a fax number so that I could fax my statement and she said they didn't have one. She put me on hold for quite a long time (I'm sure to aggravate me a little more) so that she could speak to her manager. Came back and told me that after searching all of their records they came accross another account that was charged (an account I had already verified was closed by her but she seemed to have forgotten that). So she finally had to admit to me that I was being refunded for both charges.
So to date Live Career charged me $204.85 to be able to print 3 pieces of paper. So much for their "FREE" Resume Service.
I was building a resume on their site as it suggestion plan $1.95 access 14 days on march. It turns out that doing this automatically signs you up for a membership that charges you $40 per month, and 80$ for two month...for absolutely nothing. When i found out, and contacted them I received no offer for a refund, and cut off your call - so rude, this is the worst experience i ever had. They don't care about customer service, since you in their trap, they don't care.
I signed up for a five day trial of LiveCareer.com's resume building service for $1.50. I cancelled the membership 3 days later via the internet. The website was very confusing. LiveCareer claims I didn't cancel the service - so they have charged my credit card for $39.80 for one month of service. I am not trying to figure out how to get a refund and how to stop them from charging more to my credit card.
Buyer Beware. This is a deceptive bunch of characters.
I was looking for a free resume template to use and livecareer.com was one of the top choices. Nowhere on their site does it say there is any charge for the resume until AFTER you enter all of your personal information. It was advertised as FREE FREE FREE ... until you get to the point where you print your resume. I'm not opposed to a site making money but I am opposed to one that is built on a lie!
Within a few days of subscribing to their site, I went in and processed a cancellation thru their web page for Subscriptions. However I guess this process is not as clear cut as it appeared. Thinking I was good to go..BUT I noticed day 15 after my 1st access to their site a $39.80 charge showed as pending from my bank account. (Yikes...when I called them I was told you need to send them a email communication). I did that and explained that a cancellation was submitted and dumb me thought it was complete.
It looked pretty straight forward...but guess what they say that I was one day past their 14 day window to cancel. So who cares that their cancel button takes you to another site to try and save your subscription. Guess what you better check 2-3 x to make sure. The reps are jerks and refuse to work at all with their customers.
I see this as one of those bait and charge websites....free with trial..but canceling is not as straightforward as it should be. I have a new pledge...no more free trials. Unless it is truly free...
So all we are left to do is educate the next consumer. I was looking at some of the Internet rip-offs I have gotten taken by..becuase I put them as Internet Rip_off in my Quicken. Best to create a Screw Up category so we can punch ourselves for wasting money. Over the last 5 years...I have been taken for $701. What does it take to learn...
LiveCareer Reviews
Buyers Beware!
I was another "victim" roped into their scam. Sure, you can sign on for 30 day trial for $4.29 and you can cancel within 14 days, but what they fail to tell you is the fact that when you click on the link to cancel your subscription, you're cancelling your email address info and not your account. I called the 866 number two days ago after my bank statement showed a payment of $39.80. I told the person on the phone that I had cancelled my subscription in June and I'm now getting slammed for this. He said a lot of people get confused on the subscription cancellation and that link isn't a part of the website itself. So, I'm now paying for something I haven't used in two months. He said that he can tell there hasn't been any action on my profile and he'll send me a refund in two to three business days and that's when I can be set free from them for good. Here's my thing: how would they send me a notification if they don't have my email address on file anymore? Today, I got billed for 3.00 dollars for the call and I'm pissed. I'm on a fixed income and they've tapped into my account without my consent and this company should reimburse me or face legal action. I will get my money back.
Do not use www.livecareer.com or www.resumebuilder.com, because they have no intentions of paying you back or taking your bank information off of their records. If you're working from this company, you have not heard the last from me.
LiveCareer is a ripoff, my wife signed up for the trial..next they deceptively charged my credit card 34.99, we called them to have the account closed... and the charge removed.. they said they closed the account.. but they were resistant to remove the 34.99 charge... we said ok.. the account is closed.. no more charges, fast forward 4 more months... it turns out they lied... they did not close the account, anf they charged my AMEX for 4 additional months.. and a total of 174.99. I called again,, this time got an email of the account closure, and acknowledgement of no more charges to my Amex.. they also said they are going to refund my CC for 2 months of charges.. I am waiting to see the credits back to my CC. I have also contact AMEX to block them from ever charging my account again. Simply put.. LIVECAREER is a total scam, they are LIARS, and They are very Deceptive with their business practices. DO NOT EVER GIVE THESE THIEVES YOU CC #..
I was searching web sites to help me build my resume. I came accross Live Career and they offer a $1.99 charge for a 14 day trial period. They never stated that they were going to charge me a Monthly fee of $39.95. Otherwise I would have never went along with their scam. I am creating a resume to help me land a job to put food on the table for my kids, I just read from another victim that they are getting charged $39.95 every month. These people need to be stopped! Please Help!
Livecareer does offer a good service in their resume and cover letter templates. They are very good and worth your time. However, they do bait and switch you when you are finished. They make no mention of this until your work is done. That is very sleazy. They then offer purposely shaded contract options...small print, self renews etc. Bad practice.
They charge you to download formatted copies. They do, however, allow you to download .txt files that you can go and format yourself in Word etc. if you wish. You do not have to pay for that and they do tell you this before you would ever have to pay. And, again, what they do offer you is excellent.
I write this because I have seen enough scams and hustlers out there to say that these guys are at least offering a great service up front for free. You dont have to pay and you get some of the best templates (by industry and career level) I've seen.
i am not an employee or a friend of the firm. I hope this company reads what I wrote and takes into consideration these complaints and I would suggest they publicize the fact that they refund any disgruntled customer if they in fact do. For those seeking jobs, keep your head up and pay attention always.
Paid a nominal fee to create a CV Template £2, they have now billed me monthly for £23 without my permission.
Back in June I used my credit card to buy a template of a resume cover letter so that I could apply for jobs online. The cost was reasonable (as I was led to believe) At just under $3.00 dollars. Then came the surprise. I was charged $40.00 on my credit card for a membership which was unbeknownst to me that I had enrolled in.
i simply just wanted to purchase a resume template, but was deceptively enrolled into a 10 day trial that would later turn into a $40 monthly recurring charge. I called their customer service number and was advised that I was sent an email with terms and conditions of my purchase. My membership was cancelled but the funds were not refunded. What a huge disappointment and ripoff. I am jobless now and trying to provide and support my family from the little savings I have left, just to get ripped off from a deceptive company.
i am very angry and upset. A class action lawsuit needs to be filed against these guys ASAP to prevent other consumers from being ripped off.
I used the rip off site"LiveCareer" to create a resume for what I thought would be $1.99 as was indicated. After putting up with the lies from the outsourced costumer NO-service that company uses, I went back to the website and generate a mock resume just to get to the billing and guess what?? NO indication that I would be charged $39.98 in any way shape or form. The only thing apparent was $1.99 15 day trial with auto renew. Besides the fact that they stole close to $40.00 from me and refuse to give it back, The resume failed to print correctly. Printing directly from the site, the resume had 4 question marks on it that I didn't put there. I also tried downloading it and saving to other formats so I could correct the problem and other conversion attempts made it illegible. Must be my quad core computer that I keep clean of spam and other BS. Or maybe my high speed broadband internet? Hell, maybe my cat farted too close to some electrical device in my home at the exact time I downloaded the resume and created some sort of cat fart reverberation electromagnetic pulse that only affected downloads from LiveCareer.com.. Lots and Lots of excuses but no real solutions and no refund of my money they stole from me. Over all, if you like the idea of getting robbed via Bait and Switch over a resume that wont be usable until converted to word or something that can be edited with out garbling the document, then Live career is the right service for you, but if that seems like too much of a pain in the a**, your best bet is to move on to a better solution to your resume needs ..
Unless you read the EXTREMELY small print, you will be billed monthly for a service you thought you were getting for free. Avoid, avoid, avoid, avoid.
I paid $245 to get a professional Resume done in 2-3 day. It now days and still nothing. I phone Live Careers twice and only to be told that they will send me a email and they still dont know when it will be done. The agent Wella told she share my frustrasion and she would have reacted the same, Prior to me phoneing them I have send 4 email that was never replied. It seems that I was not the only one that was taken by this scam.
I did a google search for "free resume service" to find a website that could help me build my my resume. The first site to come up was Live Career. I clicked on it and started building my "free" resume. Once I went through all the steps and completed the resume I tried to download it on my computer and was unable to without paying a one time charge of $1.95. So I tried to print the resume and was unable to unless I paid $1.95. So i figured $1.95 wasn't so bad and I proceeded to download it and print 2 copies. Figured at the most Iwould be charged $3.90. A couple of days later my daughter needed to make a resume so I referred her to the same website. Again, unable to download or print the resume I told her to go ahead and pay the $1.95 for each service. She printed 1 copy of the resume.
Fast forward to my credit card statement arrivcing in the mail. It had (3) $39.80 charges on it from Live Career as well as the $1.95 charges. When I called them to question this they advised me that $39.80 is the monthly membership fee that I agreed to and had to cancel within 14 days in order to not be charged. I advised the agent that neither myself or my daughter agreed to this not did we see it. She REFUSED to refund the money to me but assured me that there would be no more charges to my credit card. Fast forward another month to today when I received my credit card statement again. Guess what? (2) more $39.80 charges for Live career. I called again and explained what happened. Again the agent tried to refuse giving me a credit, then once she supposedly went back to find the "recorded" call I made the month prior said that she credited me $39.80. I stopped her and said that I had (2) charges and she all but told me I was lying. Said I had only been charged once. I asked for a fax number so that I could fax my statement and she said they didn't have one. She put me on hold for quite a long time (I'm sure to aggravate me a little more) so that she could speak to her manager. Came back and told me that after searching all of their records they came accross another account that was charged (an account I had already verified was closed by her but she seemed to have forgotten that). So she finally had to admit to me that I was being refunded for both charges.
So to date Live Career charged me $204.85 to be able to print 3 pieces of paper. So much for their "FREE" Resume Service.
I was building a resume on their site as it suggestion plan $1.95 access 14 days on march. It turns out that doing this automatically signs you up for a membership that charges you $40 per month, and 80$ for two month...for absolutely nothing. When i found out, and contacted them I received no offer for a refund, and cut off your call - so rude, this is the worst experience i ever had. They don't care about customer service, since you in their trap, they don't care.
I signed up for a five day trial of LiveCareer.com's resume building service for $1.50. I cancelled the membership 3 days later via the internet. The website was very confusing. LiveCareer claims I didn't cancel the service - so they have charged my credit card for $39.80 for one month of service. I am not trying to figure out how to get a refund and how to stop them from charging more to my credit card.
Buyer Beware. This is a deceptive bunch of characters.
I was looking for a free resume template to use and livecareer.com was one of the top choices. Nowhere on their site does it say there is any charge for the resume until AFTER you enter all of your personal information. It was advertised as FREE FREE FREE ... until you get to the point where you print your resume. I'm not opposed to a site making money but I am opposed to one that is built on a lie!
Within a few days of subscribing to their site, I went in and processed a cancellation thru their web page for Subscriptions. However I guess this process is not as clear cut as it appeared. Thinking I was good to go..BUT I noticed day 15 after my 1st access to their site a $39.80 charge showed as pending from my bank account. (Yikes...when I called them I was told you need to send them a email communication). I did that and explained that a cancellation was submitted and dumb me thought it was complete.
It looked pretty straight forward...but guess what they say that I was one day past their 14 day window to cancel. So who cares that their cancel button takes you to another site to try and save your subscription. Guess what you better check 2-3 x to make sure. The reps are jerks and refuse to work at all with their customers.
I see this as one of those bait and charge websites....free with trial..but canceling is not as straightforward as it should be. I have a new pledge...no more free trials. Unless it is truly free...
So all we are left to do is educate the next consumer. I was looking at some of the Internet rip-offs I have gotten taken by..becuase I put them as Internet Rip_off in my Quicken. Best to create a Screw Up category so we can punch ourselves for wasting money. Over the last 5 years...I have been taken for $701. What does it take to learn...
Where's a MIRROR...need to punch someone.
Thank You