Take your business elsewhere!! I bought an expandable liner from them last year and it ripped along the side horizontally after just a couple months of use. I sent pictures and filed a claim and was sent a replacement liner. Since summer was ending we waited until this May to put up the replacement liner. After a little over only 2 months this liner has ripped horizontally along the side IN ALMOST THE SAME SPOT and the company refuses to correct the issue stating that they only cover manufacturer defects. Linda states they replaced the first only because it was on a seam-but the funny thing is the rip on the first liner was even further AWAY from the seam. What a joke! Also, their product warranty policy says "Seam tears, rips, punctures, abuse, and seasonal damage are not covered under this warranty" and yet she is claiming they don't replace UNLESS the tear is on a seam. They must just make stuff up as they go along to deny responsibility any way possible. Obviously these liners are defective when I've had two tear under pressure along the side. What a sham! I'm contacting the BBB and FTC. I might not get my $300 back but maybe if word gets out this company won't be able to stay in business to continue to scam buyers. Take my advice and just buy elsewhere to avoid the trouble.
We purchased a liner from Liner World and had it installed by a professional pool company. The liner broke along the seam when the pool was filled with water and consequently it began leaking.
When we contacted the company, Carmen stated that it was a manufacturer's defect after viewing the picture of the hole. She offered to send out a new liner, as that is what their warranty covers.
I now must pay $350 to have the new liner installed and I wasted 23,000 gallons of water that cost me $147. Because of their faulty product, I am out nearly $500. This is unacceptable considering that this entire situation is due to their faulty product and not any fault of my own, besides choosing a company that does not stand behind their products.
DO NOT BUY FROM THIS COMPANY!!! (Unless you have an extra $500 you would like to throw away!)
Do not buy from them , SCAM! Cheap liner they lie won't stand by their liner I bought mine 8 months ago it ripped to shreds , couldn't handle the cold, I took pics, the said they won't cover it, and they only cover seams,excuses, you get what you pay for, buyer be ware!Here's my cell number ' I think this company monitors the reviews out there and gives themselves there own reviews , this company is a sin.
Do not buy from them , SCAM! Cheap liner they lie won't stand by their liner I bought mine 8 months ago it ripped to shreds , couldn't handle the cold, I took pics, the said they won't cover it, and they only cover seams,excuses, you get what you pay for, buyer be ware!
LinerWorld Reviews
Take your business elsewhere!! I bought an expandable liner from them last year and it ripped along the side horizontally after just a couple months of use. I sent pictures and filed a claim and was sent a replacement liner. Since summer was ending we waited until this May to put up the replacement liner. After a little over only 2 months this liner has ripped horizontally along the side IN ALMOST THE SAME SPOT and the company refuses to correct the issue stating that they only cover manufacturer defects. Linda states they replaced the first only because it was on a seam-but the funny thing is the rip on the first liner was even further AWAY from the seam. What a joke! Also, their product warranty policy says "Seam tears, rips, punctures, abuse, and seasonal damage are not covered under this warranty" and yet she is claiming they don't replace UNLESS the tear is on a seam. They must just make stuff up as they go along to deny responsibility any way possible. Obviously these liners are defective when I've had two tear under pressure along the side. What a sham! I'm contacting the BBB and FTC. I might not get my $300 back but maybe if word gets out this company won't be able to stay in business to continue to scam buyers. Take my advice and just buy elsewhere to avoid the trouble.
We purchased a liner from Liner World and had it installed by a professional pool company. The liner broke along the seam when the pool was filled with water and consequently it began leaking.
When we contacted the company, Carmen stated that it was a manufacturer's defect after viewing the picture of the hole. She offered to send out a new liner, as that is what their warranty covers.
I now must pay $350 to have the new liner installed and I wasted 23,000 gallons of water that cost me $147. Because of their faulty product, I am out nearly $500. This is unacceptable considering that this entire situation is due to their faulty product and not any fault of my own, besides choosing a company that does not stand behind their products.
DO NOT BUY FROM THIS COMPANY!!! (Unless you have an extra $500 you would like to throw away!)
Do not buy from them , SCAM! Cheap liner they lie won't stand by their liner I bought mine 8 months ago it ripped to shreds , couldn't handle the cold, I took pics, the said they won't cover it, and they only cover seams,excuses, you get what you pay for, buyer be ware!Here's my cell number ' I think this company monitors the reviews out there and gives themselves there own reviews , this company is a sin.
Do not buy from them
Do not buy from them , SCAM! Cheap liner they lie won't stand by their liner I bought mine 8 months ago it ripped to shreds , couldn't handle the cold, I took pics, the said they won't cover it, and they only cover seams,excuses, you get what you pay for, buyer be ware!