Lincoln Financial Group


Country United States
State Indiana
City Fort Wayne
Address 1300 S Clinton Street
Phone 1-800-942-6906
Website https://www.lfg.com/

Lincoln Financial Group Reviews

  • Jul 22, 2015

This company is ripping off 401k investors with fees 50% higher than the normal rate and 1000% higher than the best rate this company is bleeding you dry of your 401k.

  • Mar 25, 2015

In sequence: Short Term Disability experience was fine. Then the first case worker lied about things she did and did nothing with the case. Then she was terminated. Then they gave it to someone that wasn't in the office so another person had to work on it (make any sense?). This person was mean and rude and clearly angry about having to work on someone else's case. She kept saying the first person did things and I didn't despite the fact that this didn't happen with the short term disability and I had to repeatedly tell them it wasn't done. The supervisor is a kid and sassy and antagonistic. Then the other case worker returns and is worse than the other. Again spending more time saying what I didn't do than doing her job.

I finally asked for for a new case worker from the sassy young supervisor. This guy was nice but after 6 months and repeated screw ups, delays, lack of follow ups there is still no determination. They actually ignored the fact that they requested something from a doctor and didn't get a reply after this office filled the request the day they got it and no answer from them asking if they received it was a welcome invitation to not follow up. They don't communicate with you so you can follow up with doctors to move things along. Then they ignored the fact that a check from them had not been received for 3 weeks and their mail takes 7-10 business days but my mail can take 2-3.

it it is very clear they look for a reason to deny your claim. And they delay it and dig for it. They don't care what financial problems they cause you and don't care that they left you hanging for 6 months removing any possibility of selling a car up for repo. They deliberately cause you financial ruin hoping you give up. It is hard to have confidence in them between the termination of employees, unprofessional behavior and mistakes.

If if given a choice I would not pick them. They have no problem taking your money but have no intentions of paying you for what you are paying for. And they won't pay for pre-existing so beware.

  • Mar 2, 2015

PRESIDENT AND CEO IS: DENNIS GLASS AND HIS PHONE IS: ***-***-****

I WORK IN THE CALL CENTER IN LINCOLN, NE AND HEAR LFG CUSTOMERS COLMPLAINTS ALL DAY LONG. IT IS THE SAME STORY OVER AND OVER AGAIN ABOUT HOW THE AGENT SOLD A UNIVERSAL LIFE POLICY AND LIED ABOUT HOW IT WORKED. HOW THE POLICY'S COST OF INSURANCE WOULD GO UP SO HIGH THAT THE PAYOR COULD NO LONGER AFFORD IT AND THE INSURED USUALLY OUTLIVES THE POLICY. UNIVERSAL LIFE IS A SCAM AND THEY USE ACCURINT INTERNET SERVICE WHICH AUTOMATICALLY CHANGES YOUR ADDRESS SO YOU DO NOT RECEIVE YOUR BILL AND THE POLICY LAPSES FOR NON-PAYMENT. IT IS A TRICK LFG USES. THE PRESIDENT AND CEO - DENNIS GLASS DOES NOT ALLOW US TO GIVE OUT HIS ADDRESS AND PHONE NUMBER. HERE IT IS: ************@LFG.COM PHONE IS: ***-***-**** CALL YOUR INCURANCE COMMISSION IN YOUR STATE AND FILE A COMPLAINT IF YOU HAVE A PROBLEM. ATTORNEYS ARE CALLING US AND ASKING WHERE TO MAIL THE SUBPOENAS SO LAWSUITS ARE BEING FILED AGAINST THIS COMPANY.

  • Jun 28, 2014

A word of warning to all individuals and companies who pay Lincoln Financial Group/The Lincoln National Life Insurance Company hefty premiums with the assumed assurance that in the case of a short-term and/or long-term health crisis, the individual who has paid for this benefit, by the sweat of his/her brow will be compensated as the Lincoln National proclaims!

Sorry, folks, ain't gone to happen! I have a disease called cervical dystonia. As it is rare, I fully expected my claim for short-term disability to be denied. I expected. though, that after the due process of appealing my case, I would receive the benefits due me, as per the policy promises that I purchased. (and paid for by the sweat of my brow)

So, this humoungous organization has taken my insurance premiums for 9 years, my employer's premiums for me for nine years, and all the premiums of you hard-workers out there who have purchased this policy, and they have laughed the whole way to the bank! 'Cause guess what folks, they have no intention of paying you if you are disabled!

Not only have they decided not to pay you, but somehow they think that they are above the law. Either by their claim, or by law, they have two days to send you a denial of your claim. I was denied once, on October 22, 2013 and then supposedly on January 2, 2014. I have yet to receive a written verification of either denial. Let me add here, that the claim representative that I have dealt with has been one of the laziest, most slovenly individuals that I have ever dealt with. This whole organization is a joke. I strongly recommend that any company who deals with this organization strongly examine where their employees hard-earned money is applied!

I have called and cajoled, but apparently, in their arrogance, the employees of Lincoln Financial account to no one. I definitely will file a complaint with the Insurance Commisioner of Georgia, and with all the large companies in the southeast who do business with this company, who thinks, for some reason, that they are above the law. Let it be noted here, that my husband works for one of the largest construction companies in the southeast, and they will also receive a copy of this complaint.

In a phone interview on December 20,2013, after my claim had sat on someone's desk at Lincoln Financial from November 15, 2013 (certified mail), I confirmed to Angela, the person handling my claim, that I could not drive due to the stiffness of my neck due to the dystonia, and the medications prescribed that would make it illegal for me to drive to the place of my employment. After leaving her a voicemail on January 3, 2014 and calling her AGAIN on December 8, 2014, she nonchalantly informed me that my claim had been denied because the specialist who had reviewed my case said that there was no additional information to support my claim.

Really? So, folks, this is what you will be dealing with in the event that you have a catostrophic event in your life. I doubt that anyone who is in good health will read this complaint, but I hope that some hungry lawyer, or some lawyer who has the needs of the afflicted implanted upon his or her heart read this complaint. In either case, please feel free to contact me at shawnwelsh7@gmail,com.

I have spoken my peace. Shame on all of you who profit from this atrocity!

Write a Review about Lincoln Financial Group