Our trailer was stored at the LifeStorage on Spencer in Las Vegas. On Christmas Eve we went over to the LifeStorage to pick up our trailer for a family vacation. Our trailer was broken into through the back window. Out tv, keurig, space heater, kitchen utensils, family photos, queen bed set, previous camping memories, and so much more was taken. They urinated in our bathroom sink and all over the bathroom.
When we went to the front desk to explain the situation we received no remorse and no resolution. It was the worst customer service that we have ever received.
There were 5 other trailers/RVs that were broken into. If you park your RV/Trailer/Boat at LifeStorage we recommend that you check on it right away and move it immediately.
They stated that they have surveillance on the RV parking section but they don't have any surveillance on the back of the RVs and it is parked next to a wash. It was a scam and now we are left with the damages.
We hope this doesn't happen to any other families who have trusted LifeStorage.
LifeStorage Reviews
Our trailer was stored at the LifeStorage on Spencer in Las Vegas. On Christmas Eve we went over to the LifeStorage to pick up our trailer for a family vacation. Our trailer was broken into through the back window. Out tv, keurig, space heater, kitchen utensils, family photos, queen bed set, previous camping memories, and so much more was taken. They urinated in our bathroom sink and all over the bathroom.
When we went to the front desk to explain the situation we received no remorse and no resolution. It was the worst customer service that we have ever received.
There were 5 other trailers/RVs that were broken into. If you park your RV/Trailer/Boat at LifeStorage we recommend that you check on it right away and move it immediately.
They stated that they have surveillance on the RV parking section but they don't have any surveillance on the back of the RVs and it is parked next to a wash. It was a scam and now we are left with the damages.
We hope this doesn't happen to any other families who have trusted LifeStorage.