I took my taxes to Liberty to get them done, finding they had skipped offices from the year previously. This time I was served and had my taxes done by some clueless clot that wanted to argue what constituted a business expense and who told me my business advertising expenses were not related to my business.
Anyway, he finished the taxes and I was unhappy. I returned when the boss lady was around to get them fixed. She "fixed" them and it was all filed.
Fast forward a couple of months and I get a demand from the IRS for more money. I'd paid my taxes in full according to the statement they gave me at the time.
I turn up at their office and... The sign says they're now only open on Mondays. That's utterly useless when I need my taxes sorted out on a wednesday. Now I have to take a day out of my schedule. drive 30 miles to the real tax office and see the real tax professionals instead of the Liberty Tax cowboys.
Do yourself a favor - do yur taxes online and save yourself the problems with Liberty Tax Scam. They charge a ton then tell you you can't claim tax preparation as a legitimate expense.
I received a letter from the irs about my 2012 tax return. After finding my 2012 tax packet, and speaking with the irs we came to the conclusion that my 2012 tax prepayer typed in the wrong amount off of my husbands w2. She typed in $644. The correct amount is $6444. This idiot forgot a #4!! So now we owe 1629.
So we took the papers into Liberty Tax along with our 2012 tax packet she said she needed to file an incident report with cooperate, and she apologized said theres no excuse I can give you, Im speechless blah blah blah and to give her one week. We gave her 2, and when we called to check on things she then changed her attitude screaming at us saying she gave us our packet back, and she is only refunding the $458 we pd. her to do our taxes.
Im totally lost. I have comntacted cooperate alot and Im just not understanding why this isnt being pd, Its no question she typed in the error, its not like I even touched her computer. This is what shes pd. to do and they should pay iy! So now they think Im gonna accept the refund of fee's. NOPE! Im contacting anyone I can and also called state cops and filed report for theft as she stole our packet!
By far the worst place I’ve ever been to. They have no clue what they are doing and way over charge for their poor service. People DO NOT GO TO THEM!!! I will never go back. They rip me off and messed up all my information.
Liberty Tax Reviews
I took my taxes to Liberty to get them done, finding they had skipped offices from the year previously. This time I was served and had my taxes done by some clueless clot that wanted to argue what constituted a business expense and who told me my business advertising expenses were not related to my business.
Anyway, he finished the taxes and I was unhappy. I returned when the boss lady was around to get them fixed. She "fixed" them and it was all filed.
Fast forward a couple of months and I get a demand from the IRS for more money. I'd paid my taxes in full according to the statement they gave me at the time.
I turn up at their office and... The sign says they're now only open on Mondays. That's utterly useless when I need my taxes sorted out on a wednesday. Now I have to take a day out of my schedule. drive 30 miles to the real tax office and see the real tax professionals instead of the Liberty Tax cowboys.
Do yourself a favor - do yur taxes online and save yourself the problems with Liberty Tax Scam. They charge a ton then tell you you can't claim tax preparation as a legitimate expense.
I received a letter from the irs about my 2012 tax return. After finding my 2012 tax packet, and speaking with the irs we came to the conclusion that my 2012 tax prepayer typed in the wrong amount off of my husbands w2. She typed in $644. The correct amount is $6444. This idiot forgot a #4!! So now we owe 1629.
So we took the papers into Liberty Tax along with our 2012 tax packet she said she needed to file an incident report with cooperate, and she apologized said theres no excuse I can give you, Im speechless blah blah blah and to give her one week. We gave her 2, and when we called to check on things she then changed her attitude screaming at us saying she gave us our packet back, and she is only refunding the $458 we pd. her to do our taxes.
Im totally lost. I have comntacted cooperate alot and Im just not understanding why this isnt being pd, Its no question she typed in the error, its not like I even touched her computer. This is what shes pd. to do and they should pay iy! So now they think Im gonna accept the refund of fee's. NOPE! Im contacting anyone I can and also called state cops and filed report for theft as she stole our packet!
Julie
Somerset Pa 15501
By far the worst place I’ve ever been to. They have no clue what they are doing and way over charge for their poor service. People DO NOT GO TO THEM!!! I will never go back. They rip me off and messed up all my information.