I filled out an Internet pre approval. I was called by Kim and told I was approved with no money down, over 1800 cars that I qualify and could choose from, all I had to do was bring paystubs, utility bill, driver license. I told her I work two jobs and I could not give her an exact time I could come in. She called, texted and emailed once and twice per day insisting I come, I told her I would try but no guarantee. She even called one day and repremanded me for not calling to let anyone know I couldn't keep my "appointment? " what appointment? I never made one.
Anyway I finally went with all my information and Phil came and told me dj wod help me pick a car because they had several I could choose from both new and used.
After getting all my info dj said come outside and choose what Color mirage I wanted 2015. I asked him where are the used cars and he said I can't have a used one only the mirage. Then they wanted me to sign papers saying I would buy the mirage that night and I said no I want to shop around. He told me he would find other used cars to choose from and I have not heard one peep. Plus they wanted $1000 down not zero as I was promised on the phone. After so much harassment to come in now suddenly nothing because I don't have perfect credit. Phil was condescending, they lied and harassed me when in fact they can not deliver on their word. My boyfriend wanted to buy a car cash that same day and they never even asked him his name... very rude. There loss we both got vehicles elsewhere, I can not recommend larry jay. Run as fast as you can from them. Im one to give credit and great reviews when warranted, this is not one of those times. These people lie and they do not deliver.
After speaking with them on several occasions, preparing them for what our requirements were, they told my wife and I they would be able to help us out with their special financing programs, and that they had in house financing. I informed them that my credit was far from perfect due to identity theft, however I make almost $100k/yr at a new job (Which they told me over the phone that an offer letter was sufficient - And as it turned out, it wasn't and I needed to wait until I had a paystub - Fine, I waited and gave it to them). We told them we needed 0 down, and they told us no problem! We picked out our vehicle, they told us no problem. I spoke with the Finance manager Phillip Oden (Who is actually the "Sales" Manager) and he told us that using my income and my wife's credit, we would be good.
We specifically told them we wanted zero down payments, and that we wanted them to match up a program and let us know our options PRIOR to running our credit through any other lenders.
They said No Problem! As it turned out, they had no special financing "Programs", and they ran our credit without our consent. After talking with them about it, they said we signed a paper giving them consent, completely disregarding the agreement we had. They covered their rears with that paper, and I'll give that to them, but they shouldn't have made an agreement with us, then turn around and do the opposite. Lesson learned!
Don't go to this place, the used car salesman mentality runs rampant, and they will tell you anything. End of the story is we were qualified for $17k, but with fees and everything, they wanted $22k, meaning over $5k out of pocket. That's nowhere near the zero down they promised. To top it off, the vehicle was not worth that much on KBB.com (I should have known they were shady when there wasn't a sticker price). They are out to rip you off! Not help you! Don't be fooled! They are just like regular car dealerships that run your credit through many lenders. They DO NOT have special programs or "In-House" financing. If you can't get approved at another car dealership, don't let me try to tell you have a chance there instead. They Lie! Bottom line...
I'm not upset we didn't get a vehicle through them, I'm upset because they offered special "Programs" that fit "Any Need". This is a sales gimmick at its finest. Phillip lied about his title, and when i spoke with him on the phone, I asked to speak to his manager, and he informed me in a loud voice "I am the manager!" He could have sent me to the General Manager, Keith Geohagan (Whose name I got off their website), but instead of trying to make it right, he yelled at me, told me I was a liar and he didn't remember any of the previous conversation we had at the dealership.
This dealership is about an hour away from where we live, so coming out to them with their "Special Programs" and "In House Financing" was very appealing so that we could do some business with them and not waste each other’s time. 3 days of running our credit through many lenders and they still couldn't help us out without a down payment of over $5k.
Larry Jay Mitsubishi Reviews
I filled out an Internet pre approval. I was called by Kim and told I was approved with no money down, over 1800 cars that I qualify and could choose from, all I had to do was bring paystubs, utility bill, driver license. I told her I work two jobs and I could not give her an exact time I could come in. She called, texted and emailed once and twice per day insisting I come, I told her I would try but no guarantee. She even called one day and repremanded me for not calling to let anyone know I couldn't keep my "appointment? " what appointment? I never made one.
Anyway I finally went with all my information and Phil came and told me dj wod help me pick a car because they had several I could choose from both new and used.
After getting all my info dj said come outside and choose what Color mirage I wanted 2015. I asked him where are the used cars and he said I can't have a used one only the mirage. Then they wanted me to sign papers saying I would buy the mirage that night and I said no I want to shop around. He told me he would find other used cars to choose from and I have not heard one peep. Plus they wanted $1000 down not zero as I was promised on the phone. After so much harassment to come in now suddenly nothing because I don't have perfect credit. Phil was condescending, they lied and harassed me when in fact they can not deliver on their word. My boyfriend wanted to buy a car cash that same day and they never even asked him his name... very rude. There loss we both got vehicles elsewhere, I can not recommend larry jay. Run as fast as you can from them. Im one to give credit and great reviews when warranted, this is not one of those times. These people lie and they do not deliver.
After speaking with them on several occasions, preparing them for what our requirements were, they told my wife and I they would be able to help us out with their special financing programs, and that they had in house financing. I informed them that my credit was far from perfect due to identity theft, however I make almost $100k/yr at a new job (Which they told me over the phone that an offer letter was sufficient - And as it turned out, it wasn't and I needed to wait until I had a paystub - Fine, I waited and gave it to them). We told them we needed 0 down, and they told us no problem! We picked out our vehicle, they told us no problem. I spoke with the Finance manager Phillip Oden (Who is actually the "Sales" Manager) and he told us that using my income and my wife's credit, we would be good.
We specifically told them we wanted zero down payments, and that we wanted them to match up a program and let us know our options PRIOR to running our credit through any other lenders.
They said No Problem! As it turned out, they had no special financing "Programs", and they ran our credit without our consent. After talking with them about it, they said we signed a paper giving them consent, completely disregarding the agreement we had. They covered their rears with that paper, and I'll give that to them, but they shouldn't have made an agreement with us, then turn around and do the opposite. Lesson learned!
Don't go to this place, the used car salesman mentality runs rampant, and they will tell you anything. End of the story is we were qualified for $17k, but with fees and everything, they wanted $22k, meaning over $5k out of pocket. That's nowhere near the zero down they promised. To top it off, the vehicle was not worth that much on KBB.com (I should have known they were shady when there wasn't a sticker price). They are out to rip you off! Not help you! Don't be fooled! They are just like regular car dealerships that run your credit through many lenders. They DO NOT have special programs or "In-House" financing. If you can't get approved at another car dealership, don't let me try to tell you have a chance there instead. They Lie! Bottom line...
I'm not upset we didn't get a vehicle through them, I'm upset because they offered special "Programs" that fit "Any Need". This is a sales gimmick at its finest. Phillip lied about his title, and when i spoke with him on the phone, I asked to speak to his manager, and he informed me in a loud voice "I am the manager!" He could have sent me to the General Manager, Keith Geohagan (Whose name I got off their website), but instead of trying to make it right, he yelled at me, told me I was a liar and he didn't remember any of the previous conversation we had at the dealership.
This dealership is about an hour away from where we live, so coming out to them with their "Special Programs" and "In House Financing" was very appealing so that we could do some business with them and not waste each other’s time. 3 days of running our credit through many lenders and they still couldn't help us out without a down payment of over $5k.