The furniture was delivered without my knowedge, and when I made it home from out of the country, the crates were just sitting on my sidewalk for who knows how long. As I inspected the furiture I found 4 damaged Items(2 pieces of the sectional couch and 2 bar stools). I filed a claim on lafurniturestore.com, and many days later recieved an email stating they would honor an exchange of the in expensive bar stools but would not honor and exchange for the sectional I paid many thousands of dollars for! there reasoning was that I didnt put any damages on the delivery reciept... despite my emails emplaining I was not present for the deliver, nor did i ok the delivery to be left or released to someone else in my absence!!!
I had bought furnture from LA furnture before and was satisfied. Well I was moving and wanted to plan my move so I placed an order to purchase my furniture so it would be ready when I was able to move in. I called LA furniture and talked to some clown named Jeffery. I placed my order and paid 25% down to have them order from china. I placed the order in March of 2014. I called them May 1st and said I should be ready for delivery for the rest of my items by second or third week in May. They said "fine" we need the remaining 75% of what you own and then we can schedule a delivery date. I paid the remaining balance and as soon as they got my money they said "oh, we thought we had you furniture in the warehouse"? So now they had to re-order??? These pricks sold my furniture to someone else right out from under me and lied to me about it!!! These unprofessional pricks didnt give me $1 dollar off my purchase nor did they even set it up for me upone delivery!! Long story short I got my furniture third week of July!!!!! This is how 3rd world s*** bags run their third world business's! No professionalism, no class, no service just lies and b*******! LA furniture is ran by a bunch of shady characters !! B ware!
IT TOOK 8 MONTHS TO DELIVER THE COUCH AND IT BROKE WITHIN 2 MONTHS!!!!
NEVER, EVER BUY FROM THIS PLACE!! I ordered a sectional couch last June 2013 when I moved into my new apartment. I waited 3 months for the couch because it was a special order, and when it finally arrived in September, the COLOR WAS WRONG.
I notified LA furniture store about their mistake and they insisted that THE BEIGE COUCH THEY DELIVERED WAS THE SAME GRAY COUCH I ORDERED ONLINE! They REFUSED to replace the it and kept insisting they delivered the correct couch! I HAD TO COMPLAIN TO THE BBB, CA Consumer Affairs and GET A LAWYER for them to replace the couch!
After waiting another 5 months (a total of 8 months waiting!!), they finally delivered the couch in February. After two months of regular use, one of the cushions started to sink in. I had a couch repair guy come for an estimate to get it fixed and he said it would cost up to $500!!!! He told me that the COUCH FOUNDATION IS WEAK WHICH IS UNUSUAL FOR A SUPPOSEDLY 'HIGH QUALITY' COUCH.
I haven't heard back from LA Furniture and assume I will have to go through more hoops to get this fixed IF they will even repair it for me. LEARN FROM MY HORRIBLE MISTAKE, NEVER ORDER FROM LA FURNITURE STORE UNLESS YOU WANT TO PAY $3,400 for a couch that will break in 2 months!
LA Furniture Store Reviews
The furniture was delivered without my knowedge, and when I made it home from out of the country, the crates were just sitting on my sidewalk for who knows how long. As I inspected the furiture I found 4 damaged Items(2 pieces of the sectional couch and 2 bar stools). I filed a claim on lafurniturestore.com, and many days later recieved an email stating they would honor an exchange of the in expensive bar stools but would not honor and exchange for the sectional I paid many thousands of dollars for! there reasoning was that I didnt put any damages on the delivery reciept... despite my emails emplaining I was not present for the deliver, nor did i ok the delivery to be left or released to someone else in my absence!!!
I had bought furnture from LA furnture before and was satisfied. Well I was moving and wanted to plan my move so I placed an order to purchase my furniture so it would be ready when I was able to move in. I called LA furniture and talked to some clown named Jeffery. I placed my order and paid 25% down to have them order from china. I placed the order in March of 2014. I called them May 1st and said I should be ready for delivery for the rest of my items by second or third week in May. They said "fine" we need the remaining 75% of what you own and then we can schedule a delivery date. I paid the remaining balance and as soon as they got my money they said "oh, we thought we had you furniture in the warehouse"? So now they had to re-order??? These pricks sold my furniture to someone else right out from under me and lied to me about it!!! These unprofessional pricks didnt give me $1 dollar off my purchase nor did they even set it up for me upone delivery!! Long story short I got my furniture third week of July!!!!! This is how 3rd world s*** bags run their third world business's! No professionalism, no class, no service just lies and b*******! LA furniture is ran by a bunch of shady characters !! B ware!
IT TOOK 8 MONTHS TO DELIVER THE COUCH AND IT BROKE WITHIN 2 MONTHS!!!!
NEVER, EVER BUY FROM THIS PLACE!! I ordered a sectional couch last June 2013 when I moved into my new apartment. I waited 3 months for the couch because it was a special order, and when it finally arrived in September, the COLOR WAS WRONG.
I notified LA furniture store about their mistake and they insisted that THE BEIGE COUCH THEY DELIVERED WAS THE SAME GRAY COUCH I ORDERED ONLINE! They REFUSED to replace the it and kept insisting they delivered the correct couch! I HAD TO COMPLAIN TO THE BBB, CA Consumer Affairs and GET A LAWYER for them to replace the couch!
After waiting another 5 months (a total of 8 months waiting!!), they finally delivered the couch in February. After two months of regular use, one of the cushions started to sink in. I had a couch repair guy come for an estimate to get it fixed and he said it would cost up to $500!!!! He told me that the COUCH FOUNDATION IS WEAK WHICH IS UNUSUAL FOR A SUPPOSEDLY 'HIGH QUALITY' COUCH.
I haven't heard back from LA Furniture and assume I will have to go through more hoops to get this fixed IF they will even repair it for me. LEARN FROM MY HORRIBLE MISTAKE, NEVER ORDER FROM LA FURNITURE STORE UNLESS YOU WANT TO PAY $3,400 for a couch that will break in 2 months!