I contracted with Kraftwerk K9 to purchase a quality German Shepherd for a premium price, a price significantly higher than most breeders. Wayne Curry (owner) posts an article from a German publication stating he is the best breeder in America, working to better the breed. All of the marketing by Kraftwerk points to having best breeding practices, quality dogs and training.
My puppy began showing symtoms of hip dysplasia early on and at 1 year of age we took her to one of only 3 board certified orthopaedic surgeons in Florida with this specialty. The diagnosis came back; hip dysplasia. I contacted Kraftwerk and told them of the hip dysplasia and asked what they would do. I also told them I noticed that both the sire and dam were still listed as breeders (now known produces of dysplastic puppies).
Their position was firm, send back the dog and we'll send another one. I find this clause in the contract to be quite disingenuous as no caring pet owner would send back a dog 1 year after recieving the dog and everyone has bonded. That would be cruel the new pup, the other dogs in the holsehold and the owners. My point to Wayne was that I contracted to buy a quality dog and didn't recieve one. I asked for a partial rebate as he failed to provide what he advertised. His response was curt and to the point; "No."
I understand the difference between the letter of the law and spirit of the law. I was hopeful that Kraftwerk K9 would be cooperative given that an unhappy customer was willing to keep the dog, maintain a great quality of life for the dog and assume all finacial responsibility for the continued care and surgery(s). I was wrong. Kraftwerk K9 exploits the love people have for their dogs to make a profit they don't deserve.
Here are the take aways from my post:
1) Knowing they're producing dogs with hip dysplasia, they continue to breed the affected dogs
2) Dispite marketing to the contrary, they're more about cranking out puppies and the revenue from same
3) Don't expect anything but the bare minimum from Kraftwerk and be happy if they return your calls, even if it's to leverage disigenuous contract clauses.
Kraftwerk K9, Inc. Reviews
I contracted with Kraftwerk K9 to purchase a quality German Shepherd for a premium price, a price significantly higher than most breeders. Wayne Curry (owner) posts an article from a German publication stating he is the best breeder in America, working to better the breed. All of the marketing by Kraftwerk points to having best breeding practices, quality dogs and training.
My puppy began showing symtoms of hip dysplasia early on and at 1 year of age we took her to one of only 3 board certified orthopaedic surgeons in Florida with this specialty. The diagnosis came back; hip dysplasia. I contacted Kraftwerk and told them of the hip dysplasia and asked what they would do. I also told them I noticed that both the sire and dam were still listed as breeders (now known produces of dysplastic puppies).
Their position was firm, send back the dog and we'll send another one. I find this clause in the contract to be quite disingenuous as no caring pet owner would send back a dog 1 year after recieving the dog and everyone has bonded. That would be cruel the new pup, the other dogs in the holsehold and the owners. My point to Wayne was that I contracted to buy a quality dog and didn't recieve one. I asked for a partial rebate as he failed to provide what he advertised. His response was curt and to the point; "No."
I understand the difference between the letter of the law and spirit of the law. I was hopeful that Kraftwerk K9 would be cooperative given that an unhappy customer was willing to keep the dog, maintain a great quality of life for the dog and assume all finacial responsibility for the continued care and surgery(s). I was wrong. Kraftwerk K9 exploits the love people have for their dogs to make a profit they don't deserve.
Here are the take aways from my post:
1) Knowing they're producing dogs with hip dysplasia, they continue to breed the affected dogs
2) Dispite marketing to the contrary, they're more about cranking out puppies and the revenue from same
3) Don't expect anything but the bare minimum from Kraftwerk and be happy if they return your calls, even if it's to leverage disigenuous contract clauses.