Bought a Dyson from Kohls. It was a gift and I had the original shipping receipt and credit card number of the person who bought it for me. The rocket science c**** could not figure out how to return the internet sale in the store. Come to find out it was because the girl was entering the wrong number from the shipping receipt. The manager did a no receipt store credit. I was told that my check for $330.00 would be sent to me in the mail. Left the vaccuum at the store.
TWO WEEKS LATER, I called the number because I had not recieved a credit. The rude customer service rep accused me of not buying the vaccum from Kohls because they could not find the initial sale. I provided her the order number and she informs me that I will only be getting $220 mailed to me this time around.
It has been two weeks and still no credit. Called and they cannot figure out how to resolve.
I had another order for a camping cot that was sent to me USED. It had scrathed frame and DIRT on the legs. Now I will be stuck with ~$250 Kohls credit that I will never use.
My son's Polariod tablet came broken, I returned pronto, but because I mailed original receipt for a rebate on another item and only had the email print out, the store said the return showed up as we would receive a check, NEVER arrived...I was told 5-7 days, 3 months later NOTHING. The order just before this, on black friday 2013 a $30+- item I paid for was never sent and after months and many hours of my time of back and forth...I was sent a gift card for $12 and change.
Cannot believe how careless Kohls has become and will never shop there again. Fool me once, fool me twice.
Kohls Reviews
Bought a Dyson from Kohls. It was a gift and I had the original shipping receipt and credit card number of the person who bought it for me. The rocket science c**** could not figure out how to return the internet sale in the store. Come to find out it was because the girl was entering the wrong number from the shipping receipt. The manager did a no receipt store credit. I was told that my check for $330.00 would be sent to me in the mail. Left the vaccuum at the store.
TWO WEEKS LATER, I called the number because I had not recieved a credit. The rude customer service rep accused me of not buying the vaccum from Kohls because they could not find the initial sale. I provided her the order number and she informs me that I will only be getting $220 mailed to me this time around.
It has been two weeks and still no credit. Called and they cannot figure out how to resolve.
I had another order for a camping cot that was sent to me USED. It had scrathed frame and DIRT on the legs. Now I will be stuck with ~$250 Kohls credit that I will never use.
My son's Polariod tablet came broken, I returned pronto, but because I mailed original receipt for a rebate on another item and only had the email print out, the store said the return showed up as we would receive a check, NEVER arrived...I was told 5-7 days, 3 months later NOTHING. The order just before this, on black friday 2013 a $30+- item I paid for was never sent and after months and many hours of my time of back and forth...I was sent a gift card for $12 and change.
Cannot believe how careless Kohls has become and will never shop there again. Fool me once, fool me twice.