Beware! This company will wait until you are in the recovery room and ask you sign a contract for a device they say you need. Then they will provide one device and charge your insurance for the same thing using three different names for it. In my case, they provided a cooling wrap for my ankle after surgery. Then they charged insurance for the wrap as a cooling wrap, a seg wrap, and an ankle orthotic. Insurance paid on the first two and denied the last and said it was not covered and that I was responsible for the entire amount. I've contacted the company and they are insistent that they provided three devices, although they send a picture of what they provided and it is the ONE wrap that I received as a cooling wrap. This is nothing short of insurance fraud in my opinion and I've asked the insurance company to open a claim. In the meantime, I would suggest that you think twice before accepting anything from Kinex medical. The reality is the cooling wrap they provided was an expensive ice bag and I would have been just as well served with an ice pack and nothing more.
Kinex Medical Co Reviews
Beware! This company will wait until you are in the recovery room and ask you sign a contract for a device they say you need. Then they will provide one device and charge your insurance for the same thing using three different names for it. In my case, they provided a cooling wrap for my ankle after surgery. Then they charged insurance for the wrap as a cooling wrap, a seg wrap, and an ankle orthotic. Insurance paid on the first two and denied the last and said it was not covered and that I was responsible for the entire amount. I've contacted the company and they are insistent that they provided three devices, although they send a picture of what they provided and it is the ONE wrap that I received as a cooling wrap. This is nothing short of insurance fraud in my opinion and I've asked the insurance company to open a claim. In the meantime, I would suggest that you think twice before accepting anything from Kinex medical. The reality is the cooling wrap they provided was an expensive ice bag and I would have been just as well served with an ice pack and nothing more.