My son signed a student loan to get his Masters degree from Cleveland State. His name is the same as mine except for the fact that my suffix is "Jr." and his is "III". I do not have copies of the loan because it was not me that obtained the loan. Yet, this comapny has begun to attempt coercing me to repay this loan stating that I am responsible for the loan because I cosigned for the loan, something I did not do. I keep getting angry phone calls saying I am late and the total amount is due. They have submitted derogatory reports to the credit agencies resulting in a significant reduction of my credit score. I plan to file a complaint with the BBB.
You think it will never happen to you, but my daughter died for whom I had co-signed a student loan for years ago. I asked Key Bank and their servicer, AES, for loan forgiveness as my financial situation had changed and I am now retired. Not only have they never bothered to respond in writing to my requests (including a request directly to the Bank President), they just simply changed the debt over to me. Other student loan companies do NOT do this (I know, my daughter had other loans, but unfortunately, this is the largest!). I will be paying this loan until my mid-80's. You have choices on student loans. Do Not Use Key Bank!
Key Bank takes so long now to process your deposits and withdraws, and transactions so that by the time they catch up they charge you fees for everything. Recently they charged me 5 overdraft fees, and then I had $8 in my checking so they tried to transfer $25 to savings I obviously didnt have it so they transfered it back and charged me $10 which put myu account negative. I paid it and went into the bank to close my account I signed for it to be closed, then they charged me a global atm fee from 2 wks prior and a service fee so now 3 days later my account is again negative and they still havent closed to account. I called the bank and they said its my fault that I didnt write down the tellers name and he wasnt going to help me. Nice! I will not pay another dime to them.
KeyBank Reviews
My son signed a student loan to get his Masters degree from Cleveland State. His name is the same as mine except for the fact that my suffix is "Jr." and his is "III". I do not have copies of the loan because it was not me that obtained the loan. Yet, this comapny has begun to attempt coercing me to repay this loan stating that I am responsible for the loan because I cosigned for the loan, something I did not do. I keep getting angry phone calls saying I am late and the total amount is due. They have submitted derogatory reports to the credit agencies resulting in a significant reduction of my credit score. I plan to file a complaint with the BBB.
You think it will never happen to you, but my daughter died for whom I had co-signed a student loan for years ago. I asked Key Bank and their servicer, AES, for loan forgiveness as my financial situation had changed and I am now retired. Not only have they never bothered to respond in writing to my requests (including a request directly to the Bank President), they just simply changed the debt over to me. Other student loan companies do NOT do this (I know, my daughter had other loans, but unfortunately, this is the largest!). I will be paying this loan until my mid-80's. You have choices on student loans. Do Not Use Key Bank!
Key Bank takes so long now to process your deposits and withdraws, and transactions so that by the time they catch up they charge you fees for everything. Recently they charged me 5 overdraft fees, and then I had $8 in my checking so they tried to transfer $25 to savings I obviously didnt have it so they transfered it back and charged me $10 which put myu account negative. I paid it and went into the bank to close my account I signed for it to be closed, then they charged me a global atm fee from 2 wks prior and a service fee so now 3 days later my account is again negative and they still havent closed to account. I called the bank and they said its my fault that I didnt write down the tellers name and he wasnt going to help me. Nice! I will not pay another dime to them.