Hi - I am a small florist company owner in Hillsboro, OR. I landed on this complaint after getting 3 "hang up" calls from 213-867-0630. I always search to find who the caller # belongs to. I find it's JUST FLOWERS. I call them back & ask who called me & did they want something. Figured they were selling me their service,etc... She says: "probably to fill an order in my area - they might call back, who knows". She doesnt seem to care too much...
So after seeing all these complaints I need to make a few suggestions to folks.
1. Try to place orders with any florist 2+ days ahead. Granted last minute things pop up but birthdays, weddings, baby showers are usually planned & most know the dates. I try not to have leftover stock as I work from home. So a couple of days gets you on my calender & YOU get FRESH FLOWERS!
2. Take a minute & look up a local florist in the area you need them delivered to. At least do a 10 mile radius. I will deliver farther than my town (small fee) like a popular Portland Hospital, Good Sam, is in downtown - I will go there for small fee but my flowers can be a lot less costly than the downtown "boutique florist". In this day & age, phone books are online & can be searched all over the world.
My farthest locel Hillsboro delivery was from ROMANIA! When I delivered to the home there were other flowers there from a Beaverton Florist. Nothing wrong with theirs (12 roses & greens) but because of their having a shop & employees - their flowers cost 30% more than mine. I also had 3 types of flowers & 2 types of greens, so a fuller bunch!
3. SO - Look for private owned shop. Many of these are hurting for business. People call these 800 # places for cheaper deals but by reading all these it makes me wonder if the "get what you pay for issue" just isn't sinking in. You may pay less but the stress & aggrevation costs you more. Plus you dont always get a pretty arrangement in general. SHOP LOCAL!!
4. When you call an 800 # they usually turn around & call a local vendor (on their paid for list) The 800 # gets your $$ for what you order than gives the florist only so much of it to make & deliver flowers. This is usually less than the flowers cost, so what can the florist do?? Never sign on with these companies?? Lose out on getting orders?? So they take the order & then give you the old stock in their coolers, sometimes something totally different than what you order!! You complain, get nowhere as they blame the florist & the florist blames them.
5. PLEASE help out local businesses & stop using these 800 # people!! It's like calling the phone operator & giving them $$ to go buy flowers for you. They won't get the job done right!! It's like using home depot or lowes to install your flooring - not going to go well! (I know this as my hubby is a self employed carpet installer) TRUST ME ! I am a savvy shopper & don't like rip offs & we work hard to give great service to all our clients!! Find someone like us.
This flower company can be found on the net and in your own home town phone book! They are huge, they have at least 4 different AKA's, two yrs ago. One is Flowersdelivery. When I used them in 2011, I was in the hospital and required life saving surgery. So there were several specialist involved, I order four of the largest ones I could, I even requested they make them larger for me, I'd pay for it.
As I was leaving the hospital they showed up, sort of. I asked my husband to follow them, large hospital, to be sure. They went to the wrong places. The cards were wrong, and the arrangements were pathetic.
Even wrong flowers and color. Yet they were the ones I requested.
When we got out to our car, I called immediately, got a run around even I found unbelievable.
I just used them again, last month. I ordered them on 5-22-2014 for next day delivery. Was guaranteed. No problem. I received the first of 7 e-mails, with a different excuse on it everytime, as to why they had not been delivered yet. One week latter.
Then I received an e-mail, that they were't out for delivery yet, but they told their people to go ahead, even though it was going to cost me a lot of extra money.
I called and requested the delivery to be stopped, and all charges credited back to my credit card. Would not do it. I requested to speak to a manager, or supervisor, would not do it. In fact, I got hungup on.
The origianl price agreed apon was $41.99. They charged me $99.00. I called me credit card company and asked for their help. Thank God I have the insurance on that card to protect me.
I had to send in all correspondence of course, but I got my money back. I think. Haven't heard for sure, so I'm still waiting, but it should be
A whole bunch of compaints, valuing a whole, whole bunch of money.
These people have absolutely no moral values what so ever. That last e-mail I received. It stated, they were going to go ahead and deliver as soon as I called and ok'd it. When I called the guy said at first they were not delivered.
It was when I requested them to cease and desiste, credit my card, that they became ugly, and said, well maybe they went allready, I can't stop it.
They were lying through there teeth. I wished I had reported them to the FTC, for they now have an internet site, in 2011, that was over $800.00 of flowers!
I did this time. I received confirmation that it was being looked into. They are supposedly one of the largest flower companys on the internet. And people they also use the FTD flower folks. I was shocked to learn this.
I've learned to just call the persons own home town if out of state, easy to do, and you'll get it done, on time, with the right flowers!
When you ask was this and online purchase or not , it was both. They are in our own local phone book. The phone number is the same used on line. I did go online to pick out the flowers, while I had them on the phone.
JustFlowers.com Reviews
Hi - I am a small florist company owner in Hillsboro, OR. I landed on this complaint after getting 3 "hang up" calls from 213-867-0630. I always search to find who the caller # belongs to. I find it's JUST FLOWERS. I call them back & ask who called me & did they want something. Figured they were selling me their service,etc... She says: "probably to fill an order in my area - they might call back, who knows". She doesnt seem to care too much...
So after seeing all these complaints I need to make a few suggestions to folks.
1. Try to place orders with any florist 2+ days ahead. Granted last minute things pop up but birthdays, weddings, baby showers are usually planned & most know the dates. I try not to have leftover stock as I work from home. So a couple of days gets you on my calender & YOU get FRESH FLOWERS!
2. Take a minute & look up a local florist in the area you need them delivered to. At least do a 10 mile radius. I will deliver farther than my town (small fee) like a popular Portland Hospital, Good Sam, is in downtown - I will go there for small fee but my flowers can be a lot less costly than the downtown "boutique florist". In this day & age, phone books are online & can be searched all over the world.
My farthest locel Hillsboro delivery was from ROMANIA! When I delivered to the home there were other flowers there from a Beaverton Florist. Nothing wrong with theirs (12 roses & greens) but because of their having a shop & employees - their flowers cost 30% more than mine. I also had 3 types of flowers & 2 types of greens, so a fuller bunch!
3. SO - Look for private owned shop. Many of these are hurting for business. People call these 800 # places for cheaper deals but by reading all these it makes me wonder if the "get what you pay for issue" just isn't sinking in. You may pay less but the stress & aggrevation costs you more. Plus you dont always get a pretty arrangement in general. SHOP LOCAL!!
4. When you call an 800 # they usually turn around & call a local vendor (on their paid for list) The 800 # gets your $$ for what you order than gives the florist only so much of it to make & deliver flowers. This is usually less than the flowers cost, so what can the florist do?? Never sign on with these companies?? Lose out on getting orders?? So they take the order & then give you the old stock in their coolers, sometimes something totally different than what you order!! You complain, get nowhere as they blame the florist & the florist blames them.
5. PLEASE help out local businesses & stop using these 800 # people!! It's like calling the phone operator & giving them $$ to go buy flowers for you. They won't get the job done right!! It's like using home depot or lowes to install your flooring - not going to go well! (I know this as my hubby is a self employed carpet installer) TRUST ME ! I am a savvy shopper & don't like rip offs & we work hard to give great service to all our clients!! Find someone like us.
This flower company can be found on the net and in your own home town phone book! They are huge, they have at least 4 different AKA's, two yrs ago. One is Flowersdelivery. When I used them in 2011, I was in the hospital and required life saving surgery. So there were several specialist involved, I order four of the largest ones I could, I even requested they make them larger for me, I'd pay for it.
As I was leaving the hospital they showed up, sort of. I asked my husband to follow them, large hospital, to be sure. They went to the wrong places. The cards were wrong, and the arrangements were pathetic.
Even wrong flowers and color. Yet they were the ones I requested.
When we got out to our car, I called immediately, got a run around even I found unbelievable.
I just used them again, last month. I ordered them on 5-22-2014 for next day delivery. Was guaranteed. No problem. I received the first of 7 e-mails, with a different excuse on it everytime, as to why they had not been delivered yet. One week latter.
Then I received an e-mail, that they were't out for delivery yet, but they told their people to go ahead, even though it was going to cost me a lot of extra money.
I called and requested the delivery to be stopped, and all charges credited back to my credit card. Would not do it. I requested to speak to a manager, or supervisor, would not do it. In fact, I got hungup on.
The origianl price agreed apon was $41.99. They charged me $99.00. I called me credit card company and asked for their help. Thank God I have the insurance on that card to protect me.
I had to send in all correspondence of course, but I got my money back. I think. Haven't heard for sure, so I'm still waiting, but it should be
A whole bunch of compaints, valuing a whole, whole bunch of money.
These people have absolutely no moral values what so ever. That last e-mail I received. It stated, they were going to go ahead and deliver as soon as I called and ok'd it. When I called the guy said at first they were not delivered.
It was when I requested them to cease and desiste, credit my card, that they became ugly, and said, well maybe they went allready, I can't stop it.
They were lying through there teeth. I wished I had reported them to the FTC, for they now have an internet site, in 2011, that was over $800.00 of flowers!
I did this time. I received confirmation that it was being looked into. They are supposedly one of the largest flower companys on the internet. And people they also use the FTD flower folks. I was shocked to learn this.
I've learned to just call the persons own home town if out of state, easy to do, and you'll get it done, on time, with the right flowers!
When you ask was this and online purchase or not , it was both. They are in our own local phone book. The phone number is the same used on line. I did go online to pick out the flowers, while I had them on the phone.