I called jd reservations because I heard an ad on the radio station about 3 free trips for the price of $300 bucks. So I hopped on it. I was told that I was going to recieve confirmation emails and which I did. But when I looked they had my information wrong. I called back two more times to let them know that the information they had was wrong. They told me they would e mail me again . I never received any email and I was rushed off the phone and was lied to. The guy said that he had another call on the line. That's no way to talk to someone who just believed everything you said and took my money. I'm not appreciated with the customer service and I just want my money back.
I purchased a vacation package for a great deal of $300 months ago. I've contacted the travel agents about 2 months ago now to confirm my reservation. They assured me everything was good to go and to wait for a confirmation call within 72 hrs. A week passed and call nor email. I called several times a day for the next week until finally getting an answer. They made me change my traveling dates and once again assured me that with those changes I would be on my way to Punta Cana in D.R.
I waited and waited weeks after weeks but no confirmation. It's now been almost 2 months since my intial reservation call, they've made me change the dates a total of 3 times and to top it off, they do not pick up my calls or reply to my emails.
I had a great experience with this company. Initially i was afraid and skeptical about it but i got my $300 deal that i heard on the radio and i went to Cancun Mexico & had an amazing time. Im sorry to hear that you had an awful experience.
JD Reservations Reviews
I called jd reservations because I heard an ad on the radio station about 3 free trips for the price of $300 bucks. So I hopped on it. I was told that I was going to recieve confirmation emails and which I did. But when I looked they had my information wrong. I called back two more times to let them know that the information they had was wrong. They told me they would e mail me again . I never received any email and I was rushed off the phone and was lied to. The guy said that he had another call on the line. That's no way to talk to someone who just believed everything you said and took my money. I'm not appreciated with the customer service and I just want my money back.
I purchased a vacation package for a great deal of $300 months ago. I've contacted the travel agents about 2 months ago now to confirm my reservation. They assured me everything was good to go and to wait for a confirmation call within 72 hrs. A week passed and call nor email. I called several times a day for the next week until finally getting an answer. They made me change my traveling dates and once again assured me that with those changes I would be on my way to Punta Cana in D.R.
I waited and waited weeks after weeks but no confirmation. It's now been almost 2 months since my intial reservation call, they've made me change the dates a total of 3 times and to top it off, they do not pick up my calls or reply to my emails.
In the other hand JD Reservations!
I had a great experience with this company. Initially i was afraid and skeptical about it but i got my $300 deal that i heard on the radio and i went to Cancun Mexico & had an amazing time. Im sorry to hear that you had an awful experience.