I believe this company is a total scam . I contracted with them to supply a phone number that was local to an Annapolis jail and would connect with the jail's authorized phone provider . I paid for 3 months service. My friend at the jail said no calls were able to be placed . My calls to the relay number did not do anything at my cell phone and I heard the message " The Google customer is unavailable , please leave a message .
When I tried to contact Jail Call Services number I was told " all customer service reps are busy , please leave your name and phone number " I left a message and no reply in over 3 weeks . WhenI emailed them at the address they use to sell sevices there has been no response in over 3 weeks .
Previously they answered emails dealing with pricing and called me back to tell me that the relay number was working . Their web page says "if you are not satisfied , you will get a refund " Pure b******* .
They take your money, do nothing and then go into stealth mode.
I tried to get a refund from Debit card company Green Dot and was told they can't guarantee the quality of a product or service and that I needed to contact Jail Call Services . Guess what I was screwed and have no recourse .
Jail Call Services Reviews
I believe this company is a total scam . I contracted with them to supply a phone number that was local to an Annapolis jail and would connect with the jail's authorized phone provider . I paid for 3 months service. My friend at the jail said no calls were able to be placed . My calls to the relay number did not do anything at my cell phone and I heard the message " The Google customer is unavailable , please leave a message .
When I tried to contact Jail Call Services number I was told " all customer service reps are busy , please leave your name and phone number " I left a message and no reply in over 3 weeks . WhenI emailed them at the address they use to sell sevices there has been no response in over 3 weeks .
Previously they answered emails dealing with pricing and called me back to tell me that the relay number was working . Their web page says "if you are not satisfied , you will get a refund " Pure b******* .
They take your money, do nothing and then go into stealth mode.
I tried to get a refund from Debit card company Green Dot and was told they can't guarantee the quality of a product or service and that I needed to contact Jail Call Services . Guess what I was screwed and have no recourse .
I filed a report with the FBI.