Jackson Hewitt Tax service made multiple mistakes on my returns for 2011 and 12. Cost me in excess of 1,000 in refunds that I should have received and an additional 300.00 in fee's I had to pay someone else that knew what they were doing to fix the mistakes.
I was promised several times by a "" supervisor "" that the Franchise owner would be contacting me to rectify the situation. He has never called back, and refuses to answer my calls!
I filed a complaint with the Store Manager at the Super Wal-Mart in Cedar Falls Iowa, as they allow Jackson Hewitt to set up a Kiosk. He tried to help and I think did everything he could. Jackson Hewitt promised him also that they would be calling me to "" work something out"" Again they never called!!!
I would encourage other customers to contact Wal-Mart and request that they not allow Jackson Hewitt to set up in their stores!! Wal-Mart, allowing Jackson Hewitt to set up Kiosks is a tacit endorsment of their service.
Jackson Hewitt Reviews
Jackson Hewitt Tax service made multiple mistakes on my returns for 2011 and 12. Cost me in excess of 1,000 in refunds that I should have received and an additional 300.00 in fee's I had to pay someone else that knew what they were doing to fix the mistakes.
I was promised several times by a "" supervisor "" that the Franchise owner would be contacting me to rectify the situation. He has never called back, and refuses to answer my calls!
I filed a complaint with the Store Manager at the Super Wal-Mart in Cedar Falls Iowa, as they allow Jackson Hewitt to set up a Kiosk. He tried to help and I think did everything he could. Jackson Hewitt promised him also that they would be calling me to "" work something out"" Again they never called!!!
I would encourage other customers to contact Wal-Mart and request that they not allow Jackson Hewitt to set up in their stores!! Wal-Mart, allowing Jackson Hewitt to set up Kiosks is a tacit endorsment of their service.