Not only did they sell me a van with almost 100% worn and the front brakes almost 90% worn with hardware missing I have had to make all of these repairs. DON'T BUY A CAR HERE.
DATE REPAIR COST
6/21/16 Rear Brakes 239.97
6/21/16 Rear Brakes drum (FREE) 70.00
6/27/16 Front Brakes 136.40
6/27/16 Front Brks (FREE hardware) 33.00
7/25/16 Alternator & Battery 483.48
7/25/16 Blower motor resister &
New Blower Motor 243.57
3/22/17 Tire for Left Front 75.23
6/21/17 Tire for Right Front 75.13
7/12/17 Fuel Pump & Fuel Filter 509.40
8/30/17 Tire for Left Rear 75.23
9/8/17 Serpentine Belt Harmonic Balancer & Belt Tensioner 465.74
10/12/17 Radiator/Battery Cables/
Flush Gas Tank and engine and
replace several sensors 1,453.10
TOTAL 3,860.25
Need new tire for Right Rear very soon. = 75.13
I am very glad they didn’t sell me a junk car or I’d be bankrupt.
The door lock fell INSIDE the door, we took it back to J&M, they sent us to a repair shop down the street. Here is what I sent J&M:
I cannot tell you how disappointed I am in your business. I would have thought that you would finish what you started if for nothing else other than the good will it would bring you.
Seriously, I was encouraging a colleague of mine to purchase a car from you for his daughter. I will tell him otherwise.
I am sure you are in the "right" regarding "implied warranty"; however you are morally wrong. My grandson brought the car back as PER YOUR INSTRUCTIONS and you sent him to a repair shop - even that guy was appalled at the fact that the lock was in the condition it was. I would have settled for a lock unique to the door and not keyed to the rest of the system.
It's things like this that give "used car salesmen" the derision and stigma that you so richly deserve. Well, wear it with pride, it's all you've got - certainly NOT integrity - "In God We Trust?" Absurd!
We purchased a vehicle from J. & M. Imports and paid in full for the transfer of Arizona Title, Registration and License plates. We were given a 45 day temporary license plate and told we would receive the documents and license plate in the mail within 14 days. It has now been 69 days since we purchased the vehicle and we have not received the Arizona Title, Registration or License plates. We have called J. & M. Imports to complain on six separate occassions and were offered appologise and excusses each time with a promise to get the documents to us immediately. The temporary license plates expired 24 days ago and we have not been able the use our vehicle because the expiration of the temporary plates lack of dealer to secure out permanent license plates. The dealer continues to lie to us and refuses to complete the services they were paid to perform. The dealer actually sent a representative to our residence today to bring our vehicle to have the Vin# inspected and to then pickup our Title, Registration and license plates with a promise to have the vehicle back to us within 3 hours with all the legal documents. After waiting 4 hours we called the dealer to findout what was the delay and was told they could not get the work done until Monday. Why did they pickup the car from us on Saturday with a promise to get it done today? Again not only can we not use the vehicle and once again another promise that was really a lie, we do not even have the car at our residence, the dealer has our car. We requested the dealer return our payment since they have not completed their legal obligations within the promised and reasonable time frame and we have not had the use of our vehicle for now 24 days and also since they now have the vehicle at their dealership without our permission and J. & M. Imports told us they would not return our payment. Do not purchase a vehicle from J.& M.Imports unless you want more frustration and stress in your life and unless you like paying to receive stress in your life.
J. & M. Imports Reviews
DON'T BUY HERE
Not only did they sell me a van with almost 100% worn and the front brakes almost 90% worn with hardware missing I have had to make all of these repairs. DON'T BUY A CAR HERE.
DATE REPAIR COST
6/21/16 Rear Brakes 239.97
6/21/16 Rear Brakes drum (FREE) 70.00
6/27/16 Front Brakes 136.40
6/27/16 Front Brks (FREE hardware) 33.00
7/25/16 Alternator & Battery 483.48
7/25/16 Blower motor resister &
New Blower Motor 243.57
3/22/17 Tire for Left Front 75.23
6/21/17 Tire for Right Front 75.13
7/12/17 Fuel Pump & Fuel Filter 509.40
8/30/17 Tire for Left Rear 75.23
9/8/17 Serpentine Belt Harmonic Balancer & Belt Tensioner 465.74
10/12/17 Radiator/Battery Cables/
Flush Gas Tank and engine and
replace several sensors 1,453.10
TOTAL 3,860.25
Need new tire for Right Rear very soon. = 75.13
I am very glad they didn’t sell me a junk car or I’d be bankrupt.
The promise of integrity the delivery of a lie
The door lock fell INSIDE the door, we took it back to J&M, they sent us to a repair shop down the street. Here is what I sent J&M:
I cannot tell you how disappointed I am in your business. I would have thought that you would finish what you started if for nothing else other than the good will it would bring you.
Seriously, I was encouraging a colleague of mine to purchase a car from you for his daughter. I will tell him otherwise.
I am sure you are in the "right" regarding "implied warranty"; however you are morally wrong. My grandson brought the car back as PER YOUR INSTRUCTIONS and you sent him to a repair shop - even that guy was appalled at the fact that the lock was in the condition it was. I would have settled for a lock unique to the door and not keyed to the rest of the system.
It's things like this that give "used car salesmen" the derision and stigma that you so richly deserve. Well, wear it with pride, it's all you've got - certainly NOT integrity - "In God We Trust?" Absurd!
We purchased a vehicle from J. & M. Imports and paid in full for the transfer of Arizona Title, Registration and License plates. We were given a 45 day temporary license plate and told we would receive the documents and license plate in the mail within 14 days. It has now been 69 days since we purchased the vehicle and we have not received the Arizona Title, Registration or License plates. We have called J. & M. Imports to complain on six separate occassions and were offered appologise and excusses each time with a promise to get the documents to us immediately. The temporary license plates expired 24 days ago and we have not been able the use our vehicle because the expiration of the temporary plates lack of dealer to secure out permanent license plates. The dealer continues to lie to us and refuses to complete the services they were paid to perform. The dealer actually sent a representative to our residence today to bring our vehicle to have the Vin# inspected and to then pickup our Title, Registration and license plates with a promise to have the vehicle back to us within 3 hours with all the legal documents. After waiting 4 hours we called the dealer to findout what was the delay and was told they could not get the work done until Monday. Why did they pickup the car from us on Saturday with a promise to get it done today? Again not only can we not use the vehicle and once again another promise that was really a lie, we do not even have the car at our residence, the dealer has our car. We requested the dealer return our payment since they have not completed their legal obligations within the promised and reasonable time frame and we have not had the use of our vehicle for now 24 days and also since they now have the vehicle at their dealership without our permission and J. & M. Imports told us they would not return our payment. Do not purchase a vehicle from J.& M.Imports unless you want more frustration and stress in your life and unless you like paying to receive stress in your life.